UnitedHealth Group

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UnitedHealth Group Interview Questions & Reviews

Updated Aug 16, 2014
All Interviews Received Offers

Getting an Interview  

59%
13%
12%

Interview Experience  

70%
20%
9%

Interview Difficulty  

Average Difficulty
430 candidate interviews Back to all interview questions
Relevance Date Difficulty
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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Field Case Manager RN Interview

Field Case Manager RN

I applied online and the process took 2 weeks - interviewed at UnitedHealth Group in August 2014.

Interview Details – Received link to set up digital interview 1 day after applying. I had 48 hours to complete it. It was 8 questions. Some you could type your answer, others it showed a question on the screen and you had 45 seconds to think of your answer then it would record your answer which could be up to 3 minutes. A week later I received an email with a link to set up a phone interview with a recruiter. She went over details of the job, salary, a few questions like why are you leaving your current position. She said she was forwarding my resume to the hiring manager and a phone interview was set up for the next morning. The interview was with the hiring manager and an associate. It lasted about 40 minutes. More information was given about the job, then one asked behavioral questions, the other scenario type questions. A few had me sweating, but I got through them. Both interviewers were extremely friendly.

Interview Question – Name an experience where you had trouble gaining a patient's trust. How did you get it? Do you think gaining their trust had a positive impact on their care? Why?   Answer Question

Negotiation Details – Salary offered by the recruiter was more than expected. There was no negotiation.


Accepted Offer

Neutral Experience

Average Interview

Customer Service Advocate Interview

Customer Service Advocate

I applied online and the process took 3 weeks - interviewed at UnitedHealth Group.

Interview Details – Very detailed. Assessment, then virtual interview, phone interview, lastly face to face interview. They will call you in about 2-3 days and offer you a position. Then information is sent for background check and drug testing. Overall it was pretty straight forward just a lot of steps

Interview Questions

  • Give and example of a difficult customer and how did you handle the situation.   Answer Question
  • Tell me a time you had to apologize to someone and how did you handle it.   Answer Question

Negotiation Details – No negotiation


Accepted Offer

Positive Experience

Average Interview

Web Developer II Interview

Web Developer II

Interviewed at UnitedHealth Group

Interview Details – First was a recruiter interview. Second was a phone interview with the hiring manager. Third interview was a panel interview via phone call. Fourth interview was a final skills assessment on site.

Interview Question – No questions were difficult for an experienced developer. A lot were behavioral. C# questions, SQL questions, javascript questions were all asked.   Answer Question


Accepted Offer

Negative Experience

Difficult Interview

Business Analyst Interview

Business Analyst

I applied through other source and the process took 2 days - interviewed at UnitedHealth Group in June 2014.

Interview Details – Very long and drawn out. Asked for documents that were over 30 years old. They asked questions not revelant to the position. Recruiter was not informed on any of the job responsibilities.

Interview Question – Where I wanted to be career wise in 5 years but did not understand the position at ll.   Answer Question

Negotiation Details – No negotiations


Accepted Offer

Neutral Experience

Average Interview

Pharmacy Technician Interview

Pharmacy Technician

Interviewed at UnitedHealth Group

Interview Details – Wow! I've never been through a hiring process like this. I applied, waited for 2 weeks, received an email saying thanks but no thanks, received a call 3 days later and was told the email was sent in error. Schedule a phone interview, an on site testing interview, then a one on one interview. Finally after a week I received a phone call for a second interview and was offered the position.

Interview Question – Tell us about a time you were faced with making an ethical decision.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Black Belts Interview

Black Belts

I applied through a recruiter - interviewed at UnitedHealth Group in October 2013.

Interview Details – The process was standard. Initial filtering done by a recruiter, then the potential boss, then a couple of other colleagues, then the round 1 fly-in interview. Round 2 interview in person is possible. You should expect to hear back within 48 hours of a verbal. Within 72 hours, you get a formal offer. Salary negotiation was already happening during the post-phone interview via signaling.
Cultural match is huge here. It is a softer spoken environment. If you have demonstrated your technical knowledge early on already, the team will be probing for behavioral responses vs technical.

Interview Question – What is your current salary as the first question?   View Answer

Negotiation Details – Both sides had signaled the range. This was not difficult or uncomfortable.


Accepted Offer

Positive Experience

Average Interview

Senior Business Analyst Interview

Senior Business Analyst

I applied online and the process took 3 weeks - interviewed at UnitedHealth Group in November 2013.

Interview Details – Applied for the job one week, had a phone interview the next week, came in that following week and interviewed with a couple of managers and was hired the following week.

Interview Question – Whether I was looking for a position that I could stay at or looking for something as a stepping stone.   Answer Question

Negotiation Details – It didn't appear that there was room for negotiation about anything. I really wanted to push back the date of hire but felt there wasn't room to budge so didn't try.


Accepted Offer

Positive Experience

UAT Analyst Interview

UAT Analyst

Interviewed at UnitedHealth Group

Interview Details – It took about three weeks for me to be contacted via email by a recruiter after applying. We set up a time to talk, and she told me I needed to complete a one-way, digital interview prior to our talk. The digital interview asked three general questions, such as: Why do you want to work for us, what are your best qualities that would help you in this job, etc. When I talked to the recruiter, she asked me how much experience I had in each area, and told me next steps.

I then had a phone call with the hiring manager, and a day or so later, was asked to come in to meet the hiring manager in person. It was just with the hiring manager (no other employees were present), and it was a very informative discussion about the detailed job duties. Do your homework - thoroughly research the company and ask intelligent questions. It makes a difference and shows you really care.

I've read some negative comments about the digital interview, but just prepare in front of a mirror and you should do fine. DO treat it as if though the camera is a real person, be genuine, and take advantage of the practice questions they let you run through before hand (as many times as you want, by the way). Good luck!

Interview Question – I did not feel any of the questions were difficult or unexpected, probably because I was thoroughly prepared and qualified. I had prepared for the behavioral type questions, but wasn't really asked any of those except for one that was very relevant to the job. I was asked about how I estimate the number of hours needed for testing.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Project Manager Interview

Project Manager

I applied through an employee referral and the process took 3 months - interviewed at UnitedHealth Group.

Interview Details – Recruiter makes the initial outreach and interview to screen for minimum requirements, skills, candidate disposition. The time between initial interview and subsequent ones may be very long, as much as 3 months. Very large organization so it is hard to identify who does what.

Interview Question – Do you want to have my job (question asked by hiring manager)   View Answer

Negotiation Details – It is safe to make a reasonable counter offer. If excessive, you will be quickly dropped from list of candidates.


5 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Senior Business Analyst Interview

Senior Business Analyst

I applied online and the process took 1 week - interviewed at UnitedHealth Group in January 2014.

Interview Details – Interview was very innovative and the hiring process was quick. They quick numerous interview within the assigned department. Individual interview was conducted through an online system, when selected a one-on-one interview was conducted with hiring manager and finished off with additional members of assigned team.

Interview Question – There was not a difficult question or situation that occurred during the interview process, it was smooth and easy.   Answer Question

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