UnitedHealth Group Case Manager (RN) Interview Questions

Updated Jun 22, 2014
Updated Jun 22, 2014
8 Interview Reviews

Interview Experience

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2 people found this helpful  

RN Case Manager Interview

Anonymous Interview Candidate  in  Greensboro, NC
Anonymous Interview Candidate in Greensboro, NC
Application Details

I applied online. The process took 2 weeks - interviewed at UnitedHealth Group in June 2014.

Interview Details

Applied online, never heard back; same position was posted a month later and I again applied online, this 2nd time I received a call 2 days after applying from a recruiter who set up a time for a phone call HR interview; HR phone interview was somewhat stiff-information gathering, confirming what I did at previous jobs and why I left my last job, asked me why I was interested in a career with case management and then gave me 1 behavioral question (name a time you had to make a critical decision and you didn't have enough info to make that decision, what I did and how it turned out); the next morning the local hiring manager called me to schedule the face to face interview...did face to face in the morning, that afternoon I was called by HR with a job offer..

Interview Questions
  • Face to face was mainly telling me about the position and then several behavioral questions; 2 interviewers present, both laid back and friendly; name a time you upset a coworker or boss-what did you do and what happened; name a time you went above and beyond your duties to help a patient; name something career oriented that you're proud of (award, certificate), name a time you disagreed with a policy and didn't really follow it   View Answer
Negotiation Details
HR called me with the salary and benefits package they wanted to offer me and asked how it sounded; honestly, I had an "acceptable" number (low), an "ideal" number ($5k above acceptable) and an "I wish" number ($5k above ideal) that I had in my head...their offer was OVER my "I wish" number and benefits were excellent (PTO)...I didn't even try to negotiate, I was thrilled! :)
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for UnitedHealth Group

  1. 1 person found this helpful  

    RN Case Manager Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 weeks - interviewed at UnitedHealth Group in May 2013.

    Interview Details

    I had an initial telephone interview with HR, then I was set up with on site interview with two managers. The interview lasted about an hour. I received a phone call two days later with an offer. The culture was not intimidating.

    Interview Questions
    • Tell us about a time you had a conflict with a co-worker and what you did to resolve it.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 2 people found this helpful  

    RN Case Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at UnitedHealth Group in June 2012.

    Interview Details

    Initial communication was the HR representative. I then had two interviews with the manager, supervisor, and employees.

    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    RN Case Manager Interview

    Anonymous Interview Candidate  in  Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied online. The process took 6 weeks - interviewed at UnitedHealth Group in February 2012.

    Interview Details

    Initial is telephonic with the recruiter. Second is done via a skype type session or you video tape yourself answering questions displayed on your computer and submit your interview for managers to view on their own time.

    Interview Questions
    Negotiation Details
    No negotiations available.
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5. 3 people found this helpful  

    Case Manager (RN) Interview

    Anonymous Interview Candidate  in  Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took a day - interviewed at UnitedHealth Group in January 2010.

    Interview Details

    Applied online. Received contact from company on 2nd app. Interview process was confusing, brought into a large room with many others, (remined me of herding cattle). Called out to interview individually with 1 or 2 people. Asked to demonstrate skills in realistic setting phone call. Went well. Told I was great for the position and would recieve an offer. Recieved offer several days later by phone and then confirmation letter. Went to 1st "induction", herded into a room for position not identified on offer letter. When identified problem was told the letter was probably wrong asked if I wanted the job and told to sit down.

    Negotiation Details
    Always ask for more, they pay those without experience better than those with, so make sure you shoot high.
    Accepted Offer
    Neutral Experience
    Average Interview
  6.  

    Case Manager RN Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 months - interviewed at UnitedHealth Group in December 2012.

    Interview Details

    Phone call from recruiter, telephone interview, follwed by an in person interview

    Interview Questions
    • Can you tell me about a difficult time at your current job and how you handled it?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Case Manager (RN) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 5 days - interviewed at UnitedHealth Group in April 2012.

    Interview Details

    First a phone interview, then group phone interview, then 1:1, then called back the next day for a 2nd 1:1 interview. All of the people were pleasant and answered my questions about the job. Lots of behavioral interviewing questions.

    Interview Questions
    • Give me an example of a time you had to make a decision without all of the information.   View Answer
    Reasons for Declining

    I haven't declined or accepted yet-- there was no option besides declined or accepted when I filled this out.

    Declined Offer
    Positive Experience
    Average Interview
  8. 2 people found this helpful  

    RN Case Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 days - interviewed at UnitedHealth Group in November 2009.

    Interview Details

    They kept me sitting in a very small hot room waiting to be interviewed. The interview took no less than 3 hours. It was very painful.

    Interview Questions
    • Tell me about a conflict in your previous position and how did you resolve it/   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview

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