UnitedHealth Group Human Resources Advisor Interview Questions

Updated May 20, 2015
2 Interview Reviews

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    Human Resources Service Advisor Interview

    Anonymous Employee in North Mankato, MN
    No Offer
    Neutral Experience
    Difficult Interview


    I applied online. The process took 4+ weeksinterviewed at UnitedHealth Group (North Mankato, MN) in May 2015.


    This was by far the worst over the phone interview I have ever had. First of all they rescheduled twice, and I never received a phone call the second time around. I left work early to make sure I had time to talk on the phone. Then I randomly get a phone call a couple days later and explain to her the situation, and then she starts asking me interview questions! I could not understand her English, and therefore had to have her repeat herself multiple times. She also didn't even know what position applied for and continued to say it was a customer service position. What a frustrating experience overall, really turns the company off.

    Interview Questions


    Human Resource Service Advisor Interview

    Anonymous Interview Candidate in Minnetonka, MN
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeksinterviewed at UnitedHealth Group (Minnetonka, MN) in June 2011.


    I applied online for the position, I was emailed a may be a potential candidate for the positon and was asked to take an online assessment. After I passed the online assessment, I was emailed 2 days later and asked to verify my application information and take a onsite assessment. After passing the onsite assessment, I was told to schedule a interview with the human resources testing administrator. I scheduled an interview for 2 days later which consisted of mainly behavioral questions. After I was told by the interviewer, she will recommend me for a manager interview. The next week she followed up with me scheduled a Manager interview, I was told after the management interview (behavioral questions), I will be contacted in a couple days about my application status and the next steps, if any I need to take. I recieved a call 2 days later from Human resources offering the position to me, contingent on a sucessful background check and drug testing.

    Interview Questions

    • Name a time you went above and beyond for a customer.   Answer Question
    • Describe a time where you had to mult-itask.   Answer Question
    • Tell me about a ethical dilemma, you were faced with in the workplace.   Answer Question
    • Do you believe your a good fit for United health group?   Answer Question
    • Tell me about a time you did the right thing, when it was easier to do the wrong thing?   Answer Question


    It was easy to negotiate. I have my bachelors degree, and I am pursuing my Masters degree in Human resources. They start off at a base salary for the position and go up with education and experience, since I have several years of experience, they offered me a great salary over the base pay rate amount.

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