Getting an Interview
Getting an Interview
Interviews for Top Jobs at UnitedHealth Group
- Customer Service Representative (84)
- Claims Representative (31)
- Software Engineer (27)
- Customer Care Professional (27)
- Business Analyst (26)
- Customer Service Advocate (21)
- Project Manager (20)
- Customer Service (18)
- Clinical Administrative Coordinator (16)
- Associate Software Engineer (15)
- Senior Business Analyst (15)
- Senior Project Manager (13)
- Senior Software Engineer (13)
- RN Case Manager (12)
- Intern (12)
- Provider Phone Representative (11)
- IT Project Manager (11)
- Health Advisor (10)
- Director (10)
- Senior Financial Analyst (9)
- Nurse Practitioner (9)
- Analyst (9)
- Administrative Assistant (7)
- Consultant (7)
- Product Manager (7)
- Financial Analyst (7)
- Claims Associate (6)
- Senior Customer Service Representative (6)
- Claims Processor (6)
- Marketing (6)
Helpful (56)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 3+ months – interviewed at UnitedHealth Group (Minneapolis, MN) in March 2015.
Getting a job at United Health Group is a long process, but it can be done, so if you're interested in working here, don't give up. I applied online to a ton of open positions - they have dozens of open project management positions at any given time. For one of these positions, I received an email from UHG recruiting inviting me to a digital interview (this email went to my spam folder in Gmail, so CHECK THE SPAM!!!). Upon receipt of the email, you have 48 hours to complete the interview. The digital interview is awkward. I'm lucky enough in that I have a new desktop Mac with a webcam. This whole process would be tough to do on a tablet or smartphone. I thought I royally screwed the digital interview up, as I stumbled on my answers and didn't think I was articulate enough. It's very awkward talking to yourself. Keep in mind though, most of the other candidates also think it's awkward, so if you blunder through some of the questions, don't fret too much. And SMILE! The questions are pretty easy -- very basic interview questions ("Tell me why you want to work here" "describe one of the projects you managed") and there's only 5 of them but again, it's awkward! Make sure you dress up (I work my suit) and be mindful of any background clutter. Apparently they liked me enough to proceed to the next round. The next round consisted of two phone interviews -- one with HR and one with the hiring manager. My hiring manager was located across the country, so there would be no in-person with her. The hiring manager didn't ask me any silly interview questions - it was just a conversation about my skills. Again, I thought I bombed it, but I must've done well, as about a week and a half later, I was invited for an in-person interview with two team members. The in-person was a breeze. It didn't seem like an interview. I just had a conversation with two team members on-site, about what I'd be working on when I initially start the role. I knew I had the job when I left, as one of the team members said he would start the process with HR that afternoon. The next day, I had an offer from the UHG recruiter by phone. They make an offer, and THEN they do the paperwork after you accept -- it's background check by an outside firm and a drug test (pee in a cup). All in all, this whole process took about 2.5-3 months, from initial online app to my start date. It's a long process, but it's a huge company and if you want to work here, keep applying.
- Why are you leaving your current position 1 Answer
Helpful (1)No OfferNeutral ExperienceAverage Interview
I applied online. The process took 3 weeks – interviewed at UnitedHealth Group (Minneapolis, MN) in March 2015.
I applied to a bunch of positions at UHG and ended up with 3 digital interviews so far. The first 2 I received an invitation to interview digitally on a Friday, which was great because I could do them on the weekend, stress free and relaxed. The 5 questions I was given for each were appropriate and interesting, not at all complex. It wasn't a negative process at all - just really odd and different. However, after about 3 weeks I was told the positions were "No longer available". Not sure if that means they were filled or just cancelled. For positions I applied for but did not received a digital interview with, I was told they selected someone else. The last digital interview I received was a on Wednesday, and you only have 48 hours to complete. That meant I had to work all day, deal with my family, and then finally make time to do the interview at 9-10 PM. I was exhausted and pretty sure I did not do my best because of it. On top of that, the questions were blasé, like the interviewer had no idea what a project manager did and was just trying to converse. If I had to do it again, I probably would have taken the afternoon off of work like a real face to face interview. Although, its kind of hard to justify using PTO when you just know you are being robo-interviewed. I have yet to hear back from this position. Overall, I received no-go responses to applications for positions that were not exactly in my wheelhouse of expertise, and received the digital interviews for positions that I am well qualified for. In my perception, I feel they select candidates well but I'm not so sure about the whole digital interview process. I'd like to think that there is some value that stems from it, above and beyond the paper resume - but it doesn't seem like it. I really hope I don't get a request for yet another digital interview.
- What makes you qualified for this position? 1 Answer
Helpful (10)No OfferNegative ExperienceDifficult Interview
I applied online. The process took 4+ weeks – interviewed at UnitedHealth Group (Minnetonka, MN) in February 2015.
I received an email saying, "Congratulations, you are invited to interview with UHG!" Was disappointed when I continued reading only to find that they wanted me to do a 'digital video' interview. For the digital video interview, I was to prepare as though it were a real in-person interview, log into some website and have a video recorded of the interview. The interview would consist of three questions. After each question, I would have 30 seconds to forumulate a response, and then three minutes to respond to the question. I opted NOT to do this, as I have privacy and security concerns with regards to having a digital video made of me that would be out of my control once recorded. I prefer to talk to people, not a web cam. The only good news of all this is that after I failed to respond to the request for interview, they sent me a survey asking me about the interview process experience, where I basically stated everything I said here, so maybe they will listen and stop using this ludicrous pre-screening method. It would be great if HR would take this survey response to heart, which would be amazing, but more likely I think they will be offended and find some reason why I wasn't a good candidate to begin with and mark me as a DO NOT HIRE. I heard nothing after submitting the survey. Never in the whole process did I talk with any recruiter or other representative from UHG. I think I can figure from this that UHG really doesn't care about its employees or their time. It's a guess on my part, but my intuition is usually pretty right on in this regard.
- I would have been asked three questions, given 30 seconds to formulate a response, then three minutes to respond. 1 Answer
Helpful (1)Accepted Offer
They came to recruit at a college. There was a one on one interview. Formal but very engaging. Asked a few questions. Was not as stressful as expected. After the first interview in a few days I received an email for the second interview at the office location.
Go to a second interview
- Accepted OfferPositive ExperienceEasy Interview
The process took 1+ week – interviewed at UnitedHealth Group (Greenville, SC) in October 2014.
Phone interview - 30 minutes with hiring mgr then 2nd line mgr Also with the development manager and with a peer, mostly for me to ask questions All were over phone since we all were in different US states
- Describe your projects Why are you looking What is the size of your projects How do you know if you are overrunning Answer Question
Helpful (3)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 2+ weeks – interviewed at UnitedHealth Group.
Internal interview process similarly mirrors external process. Resume submission was easy. Kept in contact with a combination of automated emails and recruiter phone calls. 1st interview was recruiter. 2nd with hiring manager. 2 weeks after the hiring manager interview, received contact from the recruiter about job offer. No formal offer letter due to internal transfer.
- Do not recall. Answer Question
Non-existent. Internal promotions are pretty much a take it or leave it event.
Helpful (1)Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took 2 weeks – interviewed at UnitedHealth Group.
Pretty easy process, had two phone interviews and offer was extended.
- The interviews centered more around my experience, versus a lot of difficult questions. Answer Question
- Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 6 weeks – interviewed at UnitedHealth Group.
Two interviews, one was a peer interview which I especially appreciated as it gave me the opportunity to get a feel for the team and ask questions about the culture of the team. There was communication throughout from my application through the HR screening process to the interview scheduling and the decision process. The interiew was a "behavioral" or "situational" style interview focusing on behaviors, successes, and past learning experiences. Equal opportunity given for me to ask questions. I walked away from the interview process feeling as though I had every opportunity to distinguish myself as a candidate.
- What will you do if you aren't offered this position. 1 Answer
- Accepted OfferNeutral ExperienceDifficult Interview
I applied through a recruiter. The process took a week – interviewed at UnitedHealth Group (Hartford, CT) in February 2013.
3 Managers (2 on the phone) asked me questions about planning and resources management. Testing and integration methodologies were also discussed (job entailed testing for 40+ apps, including 4 major claim engines). overall WAS AN INTERESTING INTERVIEW.
When they offered me the job I just asked for a couple of dollars more (they always have room for that).
- Declined OfferNegative ExperienceAverage Interview
interviewed at UnitedHealth Group (Hartford, CT) in September 2012.
Interviewing with the hiring manager and his/her peers was uneventful and standard. Where UNH fell down was with the recruiter. She was very disorganized and not informative or responsive. Also, in my observations. requisitions are left open on internet job sites when positions have long since been filled, creating confusion and unnecessary work for applicants.
- Interviews included the usual behavioral and technical questions. Answer Question
Reasons for Declining
The recruiting process and lack of organization sent a bad message to me about the company.
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