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University of Phoenix Interview Questions & Reviews

Updated Jul 22, 2014
All Interviews Received Offers

Getting an Interview  

57%
21%
6%

Interview Experience  

57%
34%
8%

Interview Difficulty  

Average Difficulty
136 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Negative Experience

Average Interview

Enrollment Advisor Interview

Enrollment Advisor
Phoenix, AZ

I applied online and the process took 2 weeks - interviewed at University of Phoenix in June 2010.

Interview Details – You will get a call unexpectedly, if you answer be prepared to start the interview immediately. I would advise not answering and calling back when you are prepared. The face to face interview was easy, that really comes down to whether the interviewer likes you or not. Either way, if you can make it past the phone interview, you probably have a great shot at getting past the face to face.

Interview Question – How would you handle a student who wanted to quit school after they received their first Pell Check disbursement?   View Answer


Accepted Offer

Neutral Experience

Very Easy Interview

Outbound Contact Specialist Interview

Outbound Contact Specialist
Phoenix, AZ

I interviewed at University of Phoenix in June 2014.

Interview Details – Multiple phone interviews with Talent Acquisition. One face to face interview with a hiring manager that lasted no more than 10 minutes. She was given two specific questions to ask me ahead of time so there was nothing to discuss or explain. Made me think her role is that of a puppet.

Interview Question – There was nothing difficult or unexpected.   Answer Question

Negotiation Details – No "negotiation phase". It was more like this is the offer, sign if you accept.


Accepted Offer

Neutral Experience

Academic Counselor Interview

Academic Counselor

I applied through an employee referral and the process took 7+ weeks - interviewed at University of Phoenix.

Interview Details – They often hire if you have a connection. They call you and and you come in for one interview and then you go through a process of screening that takes a long time ( approximately three weeks to a month) then they call you and offer you the job.

Interview Question – I am a gym member who is thinking of leaving, convince me to stay.   View Answer

Negotiation Details – non, you take what they offer.


Accepted Offer

Neutral Experience

Easy Interview

Enrollment Advisor Interview

Enrollment Advisor
Virginia Beach, VA

I applied through an employee referral and the process took a day - interviewed at University of Phoenix.

Interview Details – The interview was unorthodox and not very professional. The Director at the time was very standoffish and relayed the interview to the managers on staff. It turns out that he was not skilled in interviewing or hiring.

Interview Question – Did I wear an African head wrap because I was a Muslim?   View Answer


Accepted Offer

Positive Experience

Average Interview

Director of Enrollment Interview

Director of Enrollment

I applied through an employee referral and the process took 4+ weeks - interviewed at University of Phoenix in January 2010.

Interview Details – I was an internal candidate so my previous performance was looked at before I was considered for the position. The first round was on the phone, then I was flown to Atlanta, GA for an interview with the Campus Director. I was then showed around the campus and met with the peers I would be working with.

Interview Question – How would I handle an irate counselor.   Answer Question

Negotiation Details – There were no negotiations


Accepted Offer

Positive Experience

Average Interview

Financial Advisor Interview

Financial Advisor
Phoenix, AZ

I applied online and interviewed at University of Phoenix.

Interview Details – I had one interview and it was a behavior based interview. They like to hear that you're confident and you need to make sure you ask a follow up question.

Interview Question – Most difficult situation was being confronted about gossip that was not true. Also, a lot of the students get upset about how long the financial process takes and it is out of your control   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Academic Counselor Interview

Academic Counselor
Phoenix, AZ

I applied through an employee referral and the process took 2 months - interviewed at University of Phoenix in September 2010.

Interview Details – It can take a while once you apply. It usually about two months between your application and training start date. There was an initial phone interview, a written assessment, and then an in person interview which was a large cattle call type interview. That process has since changed

Negotiation Details – There is no negotiation for salary. Everyone starts at the same salary


Accepted Offer

Positive Experience

Very Easy Interview

Enrollment Advisor Interview

Enrollment Advisor
Chicago, IL

I applied online - interviewed at University of Phoenix in May 2014.

Interview Details – I applied online the day after the position opened. The day after I applied I received an email to complete the first stage of the hiring process which is the online assessment. The next day, a Friday, I received an email saying that I passed the assessment and was asked to do an phone interview the following Monday. My phone interview went awesome. I studied the behavior question that other left on Glassdoor so I breezed right through it. A couple of hours later a call saying that they wanted to move forward and scheduled an in person interview for that Thursday.

The interview had to be rescheduled for that Monday, The interview went great. My interviews were very nice and down to Earth. As for the questions, they were 5 behavioral ones and I was well prepared to answer them and one interviewer mentioned many times that I had great and different responses. I also asked two follow up questions that really made them think and extended the interview. I was told that I would be notified within 2 days about their decision. I was a wreck waiting because I REALLY needed this job! Going off experiences posted on here from others, I was either expecting a rejection email or a phone call offering the position. I got an email the 3rd day and felt devastated but when i opened it I was an offer!! I was told that it was contingent and would be official once my background was done. I was also told that I couldn't get a start date until the position opens up which is a total bummer. I really need a job so I guess I patiently wait.

Interview Question – All of the behavioral questions that others have already posted here. Write them down and have answers for them.   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Facilitator Interview

Facilitator
Phoenix, AZ

I applied online and the process took 4 weeks - interviewed at University of Phoenix in September 2010.

Interview Details – After submitting answers to questionairre and providing resume, I received a call about 2 weeks later. This was just a high level review followed by setting up a more formal interview. Once hired, all facilitators have to go thru a course on how to facilitate. I like very much that they do this. It shows you how the environment looks/works.

Interview Question – No difficult or unexpected questions. One either has the skills or does not.   Answer Question


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Adjunct Faculty Interview

Adjunct Faculty

I applied through other source and the process took 8 weeks - interviewed at University of Phoenix.

Interview Details – I submitted application along with resume. Interviewed and was asked to prepare a sample 15-minute lecture. After being accepted at this stage, I was invited to participate in a 5-week onground course that not only taught UOP procedures and philosophies but provided the University of Phoenix experience from the student's point of view.

Interview Question – The interview was pretty straight-forward. No trick questions.   Answer Question

Negotiation Details – No negotiation. They simply informed me what they paid based on my experience and academic credentials.

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