Urban Outfitters
3.0 of 5 480 reviews
www.urbanoutfitters.com Philadelphia, PA 5000+ Employees

Urban Outfitters Interview Questions & Reviews

Updated Jul 8, 2014
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Getting the Interview 

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Interview Experience 

80%
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6%

Interview Difficulty 

Average Difficulty
230 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
New York, NY

I applied in-person and the process took 1 week - interviewed at Urban Outfitters in August 2012.

Interview Details – Must be brand. Must say what you love so much about the company. Random questions like taste in music and describe funniest moment is important. Must be down to earth and chill.Normally a group interview first then a one on one interview after.

Interview Question – All pretty easy questions during the interview. The survey afterthought hr interview was unexpected.   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 3 weeks - interviewed at Urban Outfitters.

Interview Details – Its a very simple group interview with all the different managers of the store. My interview consisted of about 6 other people. They ask you random/silly questions and you simply raise your hand or speak up to answers. My advice is to be clever and the first one to answer them. Its not that difficult.

Interview Question – If you could eat dinner with someone (dead or alive) who would it be? (Super random right?)   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 1 week - interviewed at Urban Outfitters.

Interview Details – I had a group interview with about 5 people, and they (the hiring manager and the women's accessory manager) took us to a restaurant across the street because there wasn't enough space in the store for us. They asked us a series of questions and we went around the table and each got to answer them. Only three of the questions they asked were relevant to the actual job. I got a phone call a week later with an offer to work with them for $8/hr.

Interview Question – There was honestly nothing difficult or unexpected from the interview questions. The ones that were relevant to the position were the usual "tell me about a time you took a leadership position in something" to "how did you deal with a difficult customer or co-worker." They asked a bunch of unrelated questions as well, such as what your favorite trend was and what 3-5 bands you would put together for a music festival.   Answer Question

Negotiation Details – I did not negotiate; the pay was $8/hr.

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Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
New York, NY

I applied online and the process took 6 days - interviewed at Urban Outfitters in June 2014.

Interview Details – I applied online and about an hour later I received an e-mail with a link to a survey, which took about 20 minutes to complete (they are looking for honesty). The same night an hour after completing the survey, I received the link to the online interview on Hirevue which was kind of strange. The following evening I got an e-mail from the store I had applied to with an invitation to a group interview within two days which was on a Tuesday . I went to the interview bright and early, there were so many people there for an interview I was kind of intimidated, but never let that show. I wore what I would normally wear and most importantly I was my quirky, weird self (btw there were about 8 of us in this group). At the end of the interview the manger told us that he would be giving us a call no later than that Friday evening. I received his phone call Thursdays with job offer.

Interview Question – Draw a picture of yourself and describe it.
Basically things that represent yourself, could be anything from the music you listen to, to for fashion sense.
  Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 2 months - interviewed at Urban Outfitters.

Interview Details – I applied online, and about 2 months later, I got an email asking me to complete an online survey. A few days after the survey, I got another email asking me to confirm a date for a group interview. I confirmed a date, and was finally able to speak to a human being in person. I interviewed with 5 other people at a table, but there were other groups scattered around us. We were interviewed by a department manager and then then some of us were asked to stay behind to interview with the actual store manager (this was done very discreetly, of course). That happened and life went on. Got a call the next day, they offered me the job, I accepted, and they asked if I can come in to fill out paperwork. People that come into our Urban looking for an application are always referred to the online process.

Interview Question – Favorite coffee spot?   View Answer

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
New York, NY

I applied online and the process took 4 days - interviewed at Urban Outfitters in June 2014.

Interview Details – 1st Interview was a group interview. It was me and two other potential employees (three in total). Very relaxed setting.
Questions:
1. What did you do today? ( Trying to see your daily schedule)
2. Why do you want to work for the company?
3. Ask 1 question about ANYTHING in the world and 1 question about the company
4. How would you bring past work experience to assist you in working at U.O.
5. Ask 2 more questions about ANYTHING

The 2nd Interview was with 2 managers and also group.
Questions:
1. Why do you want to work for the company?
2. What is good customer service?
3.Tell us a time when you received good AND bad customer service.
4. Tell us about the last time you had a leadership role in a big project.
5. What inspires your style?
6. What's your favorite trend at the moment?
7. You can ask 1 question about ANYTHING

Just be yourself and let your personality shine through! :)

Interview Question – Ask 1 question about the Company   View Answer

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Accepted Offer

Neutral Experience

Easy Interview

Sales Associate Interview

Sales Associate
Columbia, SC

I applied online and the process took 2 months - interviewed at Urban Outfitters in June 2013.

Interview Details – Applied online while the store was being constructed, so the process was a little different and the candidate pool was much larger. Received an email with options for times to meet for a group interview. Interview took maybe 30 mins at most, with around 5 other candidates in my group. I was interviewed by 2 different managers/a recruiter from different stores. They asked questions like "What kind of fashion styles do you think are trending?" "Where do you get inspirations for your fashion style?" "What type of music do you listen to?" Very conversational and relaxed. About 30 mins after the interview, I received an email stating that I was moving on into the next stage of hiring and was given a link to a personality/ethics quiz. A few days after that I was called by the Store Manager with an offer and accepted.

Interview Question – "What kind of fashion styles do you think are trending?"   Answer Question

Negotiation Details – No, negotiation for pay.

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Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Atlanta, GA

I applied online and interviewed at Urban Outfitters.

Interview Details – 1st round is group interviews and then an one on one interview with the store manager. In the first round they ask you a lot of personality questions as well as questions on current trends. They later get into more in-depth questions about your work experience. I

Interview Question – What is your spirit animal   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Corte Madera, CA

I applied online and the process took 1 week - interviewed at Urban Outfitters in March 2013.

Interview Details – Very quick, applied and within 24 hours received an email from the Store Manager, set up group interview for the following day. After submitting a personality and morality quiz, I was offered a personal One on one interview, which then I got offered the position.

Interview Question – They asked what my greatest weakness was, have I ever had to catch shop lifters etc.   Answer Question

Negotiation Details – There was no negotiation.

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Declined Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Miami, FL

I applied in-person and the process took 2 days - interviewed at Urban Outfitters.

Interview Details – Went to speak with the employees about hiring possibilities and filled out an application in the store. A few days later I received a call for an interview. It was a group interview and we were asked questions about how we would handle situations and why we wanted to work for UO. I was notified that I got the job a day later. It was an easy and pleasant process.

Interview Question – How would you handle an angry customer?   Answer Question

Reason for Declining – I got another job opportunity that paid more.

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