Urban Outfitters
3.0 of 5 422 reviews
www.urbanoutfitters.com Philadelphia, PA 5000+ Employees

Urban Outfitters Sales Associate (Seasonal) Interview Questions & Reviews

Updated Jan 23, 2014
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Accepted Offer

Positive Experience

Easy Interview

Sales Associate (Seasonal) Interview

Sales Associate (Seasonal)

I applied online and the process took 6 days - interviewed at Urban Outfitters in January 2014.

Interview Details – I applied online on a Friday, and got an email inviting me to a group interview on the following Tuesday. They said to dress how you would if you were working in the store (casual). There were about 8 of us in the group, and the interviewer went through and asked each of us the same two questions. It was nice because we all got a chance to talk. It took about 10 minutes to get through all of us. I was the only one in the group with no prior experience, so I didn't think I got the job. However, I was called two days later and was offered a job.

Interview Question – Why do you want to work at Urban?
Describe a time when you experience good customer service.
  Answer Question

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2 people found this helpful

Accepted Offer

Negative Experience

Easy Interview

Sales Associate (Seasonal) Interview

Sales Associate (Seasonal)
San Diego, CA

I applied in-person and the process took 3 weeks - interviewed at Urban Outfitters in September 2011.

Interview Details – first: large line to get preliminary interview if accepted fill out online test.
second: call back with manager for group interview

they asked simple questions: favorite album, best quality, past experience, trends, etc.

Interview Question – why do you want to work for urban outfitters?   View Answer

Negotiation Details – no negotiation.

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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Sales Associate (Seasonal) Interview

Sales Associate (Seasonal)
Westfield, NJ

I applied online and the process took 6 weeks - interviewed at Urban Outfitters in October 2013.

Interview Details – It took a while for them to contact me, but eventually they did and they set me up for a group interview. They told me to dress the way I would if I was working at the store. When I got there they asked a few questions about whether if we've had any customer service or retail experience. They also asked about trending items, and some personal questions so they could get to know us individually.

Interview Question – If you could be invisible for the day what would you do?   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate (Seasonal) Interview

Sales Associate (Seasonal)

I applied through other source and the process took 3 weeks - interviewed at Urban Outfitters.

Interview Details – Went to job fair, was asked very basic superficial questions, got the survey, a week later got a request for a second interview, and 5 days later got a phone call with a job offer/

Interview Question – Very simple questions.   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Sales Associate (Seasonal) Interview

Sales Associate (Seasonal)
Los Angeles, CA

I applied online and the process took 2 weeks - interviewed at Urban Outfitters in November 2013.

Interview Details – The first interview was a group interview with 4 other people. We each took turns answering the questions so there was no competition to be the first person to respond. It was a pretty informal environment, we interviewed in the dressing room area. The questions were general, just be sure to dress like you shop at Urban for your entire wardrobe.

Interview Question – Most difficult question was how you would deal with a rude customer...I mean, the questions were easy, especially if you filled out the online application, most of the questions were from there.   Answer Question

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1 person found this helpful

No Offer

Positive Experience

Easy Interview

Sales Associate (Seasonal) Interview

Sales Associate (Seasonal)
Philadelphia, PA

I applied online and the process took 3 days - interviewed at Urban Outfitters in October 2013.

Interview Details – I heard about Urban Outfitters having a job fair so I applied online. The application was super easy and fast. It didnt have a million and one questions like other apps. So I went to the interview that week. i walked around the store for about 30 minutes until one of the employees asked me to go sit in the shoe area. It was me and 3 other girls and one boy. Everyone had retail experience but me, so i thought i didnt have a chance. I was so nervous because this was only my second interview i ever had. But what made me confident was the boy, who i believe was high. He fell asleep during the interview! lol. the interviewer asked questions like "why urban" "where do you get your style from" and so on. It was a pretty chill interview. just dress like them and show alot of personality.

Interview Question – where do you get your style from   View Answer

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Declined Offer

Positive Experience

Easy Interview

Sales Associate (Seasonal) Interview

Sales Associate (Seasonal)
Westfield, NJ

I applied online and the process took 2+ weeks - interviewed at Urban Outfitters in July 2013.

Interview Details – Interview was basic, but they asked a lot of peer-oriented style questions.
Just try not to be too uptight, have fun with it!

They are looking for team payers, so try to get that side across.
Don't me too quiet, worse yet- too repetitive.

I got the survey about the job 2 days after the interview.
I took it, (answer EVERYTHING like a goody goody) and got the job.

The hours didn't match my schedule, so I couldn't take it, though.

Good luck!

Interview Question – "What was the last thing you did that was 'against the rules'."   View Answer

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Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate (Seasonal) Interview

Sales Associate (Seasonal)

I applied online and the process took 6 days - interviewed at Urban Outfitters in September 2013.

Interview Details – i applied on the website and received the standard " impressive application" email requesting an interview. i chose the closer of the two dates described on the email and showed up at 12:40 for my 1:00 interview. i was told to wait outside the store at the couches. i soon noticed two other sharply dressed individuals that i was correct in assuming that they were also there for the interview, we waited together for about ten past 1 and then the interview began, it was simple quick, and nearly effortless, my advice is to read what is said on this website it honestly helps with the interview process. after the first interview a second manager came out and asked some questions about scheduling. i then signed a release for a background check and then went on my way. as i got home i checked my email and there was the ethics survey link in my email. it was straightforward and there was no objective choice, read it but dont take forever. i completed the survey/interview on Thursday and then received a phone call from the manager offering me a position.

Interview Question – nothing was unexpected due to glassdoor!   Answer Question

Negotiation Details – no desire to negotiate they offered what i wanted.

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Declined Offer

Negative Experience

Easy Interview

Sales Associate (Seasonal) Interview

Sales Associate (Seasonal)

I applied in-person and the process took 5 days - interviewed at Urban Outfitters.

Interview Details – I applied at the store and received a call back for an interview that week. It was an awkward group interview. I didn't feel that the interviewer had enough time to really get to know me and I was already turned off by that alone. The employees seemed indifferent. I was anticipating a better work environment.

Interview Question – How to deal with theft at the store   Answer Question

Reason for Declining – Not enough hours

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Accepted Offer

Positive Experience

Easy Interview

Seasonal Sales Associate Interview

Anonymous Employee
Pasadena, CA

I applied in-person and the process took 2 weeks - interviewed at Urban Outfitters in November 2011.

Interview Details – i went in for a job fair, asked couple of questions, got a call back the next week for another group interview, after that, they said wait for about a week, got a call back with an offer

Interview Question – fun facts: if you were given a $100 how would you spend it?   View Answer

Negotiation Details – easy

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