Urban Outfitters Sales Associate Interview Questions

Updated Aug 30, 2015
302 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. I interviewed at Urban Outfitters.

Interview

Assistant manager came in and interviewed a group of us - asked us questions about our experience with customer service and why we wanted to work at urban outfitters. very friendly. we were also asked what our favorite trends at urban outfitters were. a few days later, the manager called to start the following week.

Interview Questions

Other Interview Reviews for Urban Outfitters

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Urban Outfitters (San Francisco, CA) in August 2015.

    Interview

    I applied online from the Urban website. I received a video interview request a day later, and completed in two days. About an hour after my video interview I was asked to take an ethics survey. Four days later I was contacted by the store manager asking for a interview. I went in and it was 1-on-1, super casual and welcoming. The video interview were just questions wanting to know more about you, and the in person interview was a bit more about the job and Urban brands. I was hired at the end of my interview and asked about my availability. Super positive experience and quick, easy process.

    Interview Questions

  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Urban Outfitters (Houston, TX) in August 2015.

    Interview

    I applied online and a few days later I received an email asking me to come in for a group interview. I went in for the group interview, which took about 30 minutes, and the next day I got a phone call offering me the position. The interview was pretty easy and very chill. The key is to be yourself and not try to fit the mold that you think they want because at the end of the day what they want is someone authentic and enthusiastic.

    Interview Questions

    • Why did you apply and where do you draw your style inspiration from?   Answer Question
    • What type of customer service store experience do you prefer? Do you have an example of a really great store experience you've had?   Answer Question
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Seattle, WA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Urban Outfitters (Seattle, WA).

    Interview

    It was a group interview. I went in with about 10 other people. Interviewed with assistant manager. Very laid back. Went over company history, stocks, benefits, merchandise, etc. They asked several questions and you basically discussed amongst each other your response. They also gave us a tour of the store and were open to any questions.

    Interview Questions

    • Favorite bands? Describe your style. What would you do in this situation?   Answer Question
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Urban Outfitters in July 2015.

    Interview

    I found out they were hiring through the urbn careers website (which is the best place to look for job openings in my opinion- you can also follow the instagram @workatuo that helps a lot too). I made an online profile and submitted an application and was contacted immediately the next day to do a video interview. You do get to practice but my video was completely awkward and I rambled the entire time. I think they're pretty understanding about your nervousness in the video interviews so don't stress too much! After that, I waited for about 2 weeks (which seemed like forever) and they sent me a request to do the ethics survey. It just consisted of questions about your work ethic so use your common sense, no employer wants workers who will steal, come to work late, drunk, etc. The next day, I was scheduled for a group interview for the upcoming week. My group only had 2 people and it was pretty chill. They ask about what you do in your free time, your favorite UO brand, customer service, etc. Then I waited another week and they wanted to see me for a second interview, which I thought was going to be 1 on 1 but turned out to be another group. The manager asked about customer service again and loss prevention. Also, she took our availability and consent to background checks. Three days later, the manager called me and offered me the job and I took it! I love UO and I've wanted to work for them forever, but honestly, even though it wasn't very hard, this was the most time intensive and exhausting interview process I ever went through!

    Interview Questions

  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in New Orleans, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at Urban Outfitters (New Orleans, LA) in July 2015.

    Interview

    Applied online, got an email stating to take a survey. The survey was timed 15 mins to take 75 questions. After I took my test they said I would get a call if interested about a interview. Like many others I read that a lot of people had group interviews. Two weeks later I received a call about a one on one interview. I went to the interview dressed in my style which is different, so try to dress how you would but BE YOU, even in the interview talking be yourself they can sense when its a fake but it was really chilled

    Interview Questions

  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Edison, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Urban Outfitters (Edison, NJ) in July 2015.

    Interview

    Asked me three questions and hired me on the spot. It was a one on one interview since I was asked by the manager of the store if I would want to work there. They were mainly interested in what I knew about style and if I had any previous retail experience.

    Interview Questions

  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Urban Outfitters in July 2015.

    Interview

    Saw through Instagram that UO was hiring for a new store opening near me and filled out the online application. About a week or so later they sent me an e-mail to do a video interview of myself, but was at a festival without cell service at the time so was unable to do it. They thankfully sent out a second video request several days after and I completed it. It's little weird since it's kind of like you're talking to yourself, I felt mine went horribly but still got a call-back to come to a group interview. Group interview was super relaxed and was with four other people. Try to be the first one to answer initially because the SM seemed to love the enthusiasm, and definitely make sure to highlight your love for the company/brand. Be relaxed and yourself, and if you have an artistic side, definitely make sure you show it. About a week and a half after the group interview I got a call-back from the manager offering me the job.

    Interview Questions

    • When was a time you received good customer service? Tell us about a time you had an upset customer and how you handled it. Where do you draw your fashion inspiration from?   Answer Question
  9. Helpful (10)  

    Sales Associate Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Urban Outfitters (Pittsburgh, PA).

    Interview

    I had a group interview with 5 other people. The hiring manager asked a question and we all went down the line and answered it. It took longer than expected to hear back about the job so she emailed me to make sure I knew that she didn't forget about me.

    Interview Questions

  10. Helpful (3)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Urban Outfitters in June 2015.

    Interview

    I was referred by a friend who is a current UO employee, and I applied online. A week later I was asked to complete a video interview (the same one discussed by other reviewers on glassdoor). The questions had nothing to do with skills or work experience-- I think they are just trying to get a taste of your personality and determine whether or not you'd make a good fit for the company. The first "question" asks you to draw a picture describing yourself.. Kind of odd, but have fun with it! I didn't hear back for at least another week, and then was asked to come in for an in-person interview. I had a 1:1 with the store manager (I assume the only reason I wasn't part of a group interview was because I was referred), and in this interview I was asked questions relating to my professional experience. The interview was very relaxed and not intimidating in the slightest. I was offered a position of the spot.

    Interview Questions

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