Vangent 1-800-Medicare Customer Service Representative Interview Questions

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1-800-Medicare Customer Service Representative Interview

Anonymous Interview Candidate in Phoenix, AZ
Anonymous Interview Candidate in Phoenix, AZ
Application Details

I applied online. The process took 2 daysinterviewed at Vangent in May 2012.

Interview Details

I received a call from the company to come in and take a skills test and then do a 1:1 interview. After completing the 1:1 interview I was offered a position at the company. Everyone there was very nice, down to earth and welcoming.

Interview Questions
  • Tell me a time when you had to meet a deadline and how did you handle the task?   Answer Question
Negotiation Details
The position is non negotiable. However, the pay is fair considering the going wage for a similar job in the city.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Vangent

  1.  

    1-800-Medicare Customer Service Representative Interview

    Anonymous Interview Candidate in Coralville, IA
    Anonymous Interview Candidate in Coralville, IA
    Application Details

    The process took a dayinterviewed at Vangent in July 2011.

    Interview Details

    When you first go in you take a typing test. You must be able to type 20wpm. Then you watch a video on the company. They will have you wait until the interviewer is ready. You will go in and do a basic interview process. You also will have to read a script and then answer questions on the script. Then you will be asked to wait again for the 2nd interviewer. They will run through a little bit more on the company. This is where you would ask any questions. I was given the job the day I did the interview. They give you all the paperwork to fill out and set up another date you would like to come in to turn in the paperwork and have your picture taken for your id badge.

    Interview Questions
    • All the questions are super easy. Have you worked anywhere fast paced before?   View Answer
    • We speak to many elderly people how do you handle that and are you good at getting your message across?   View Answers (2)
    • Ethics is very important with good reason. Have you ever had to deal with personal knowledge of a customer what is your policy at work now?   Answer Question
    Negotiation Details
    There was no negotiation on salary.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    1-800-Medicare Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Vangent in September 2010.

    Interview Details

    it was a group setting with several people going in and you took some tests and filled out paperwork.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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