Vanguard

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Vanguard Client Relationship Associate, Banking Interview Questions

8 Interview Reviews

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Client Relationship Associate, Banking Interview

Anonymous Interview Candidate in Valley Forge, PA
Anonymous Interview Candidate in Valley Forge, PA
Application Details

I applied through college or university. The process took 6 daysinterviewed at Vanguard in March 2012.

Interview Details

They have a phone interview then you get invited to their super day which consists of about 5 hours of additional interviewing and a tour. All the questions are STAR format, a case study, and behavioral questions-- no technical questions really.

Interview Questions
Negotiation Details
No negotiation allowed.
Accepted Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Vanguard

  1.  

    Client Relationship Associate, Banking Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    The process took a dayinterviewed at Vanguard in March 2012.

    Interview Details

    After applying for the position a recruiter emailed me and we set up a phone interview. The interview consisted of several S.T.A.R questions and then I was invited to interview in person during a student visiting day. The company was great to visit and on that day, four other students were interviewing. We began with a breakfast where we met several managers. They had a PowerPoint and there were several opportunities to answer questions about the company. The first interview was one on one with several more S.T.A.R questions. The next round had two people interviewing and a ten minute case. We finished with a tour and a Q&A with people currently working in the position. I felt like the company was relaxed and people focused. They also had diversity in terms of age, race and gender. In addition to being an extremely prestigious firm, Vanguard is trying to become one of the "Best Places to Work" by offering flexible schedules, mentoring, etc.

    Interview Questions
    • Describe a time when you had to manage a difficult person.   Answer Question
    Declined Offer
    Positive Experience
    Average Interview
  2.  

    Client Relationship Associate, Banking Interview

    Anonymous Interview Candidate in Scottsdale, AZ
    Anonymous Interview Candidate in Scottsdale, AZ
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at Vanguard in April 2011.

    Interview Details

    Contains a general panel interview with STAR questions (Situation, Task, Action, Result- your responses should be structured to touch on all 3 points). After that, a case study of 3 investor profiles and a vignette on their needs. You get to "mock call" with these individuals, and they evaluate your patience, ability to get additional information, and control the call flow.
    Normally an interest in investments is enough to get hired. If you are skilled, it can be to your advantage. They may forward you onto another more senior role if available.

    Interview Questions
    • Tell me about a time....   View Answer
    • What was the first Mutual Fund in America? (my interviewer gave the incorrect response, Wellington Fund)   View Answer
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Client Relationship Associate, Banking Interview

    Anonymous Interview Candidate in Valley Forge, PA
    Anonymous Interview Candidate in Valley Forge, PA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Vanguard in July 2010.

    Interview Details

    First had a phone interview which consisted of very basic questions like prior experience and knowledge of the company. Then invited to malvern campus for a 2 on 1 interview and a case study. Was asked tough questions in the interview that were hard to answer for someone that just graduated college, however, was able to answer all questions except for 1. Then given a relatively simple case study.

    Interview Questions
    • describe a time when you helped a client solve a technical problem   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
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  5.  

    Client Relationship Associate, Banking Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Vanguard in March 2011.

    Interview Details

    The interview included two one on one interviews and a case study.

    Interview Questions
    Negotiation Details
    Not able to negotiate
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Client Relationship Associate, Banking Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Vanguard in October 2010.

    Interview Details

    I thought that the interview and hiring process were fine. I do not have any suggestions here

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Client Relationship Associate, Banking Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 5 weeksinterviewed at Vanguard in June 2009.

    Interview Details

    I received a phone interview called me back about 2 weeks later and scheduled at 1 on 1 interview. The question were STAR Method Format.

    Interview Questions
    • Tell me about a time when you had a conflict with someone   View Answer
    • How do you get someone to trust you   View Answer
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Client Relationship Associate, Banking Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at Vanguard in April 2008.

    Interview Details

    STAR Format questions

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview

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