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Verizon Wireless Assistant Manager Interview Questions & Reviews

Getting the Interview  9 Interviews

28%
21%
21%

Interview Experience  9 Ratings

77%
22%
0%
9 interview experiences Back to all interview questions
Updated Jan 27, 2013
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Assistant Manager at Verizon Wireless

Accepted Offer – Interviewed in Nashville, TN Nov 2009 – Reviewed Jan 27, 2013

Interview Details – Great, 3 interviews later & I was hired.

Interview Question – Try to sale me this stapler, was very unexpected when I was asked to do this during my interview.   Answer Question

Negotiation Details – Yes. Be realistic.

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Assistant Manager Retail Sales at Verizon Wireless

Accepted Offer – Interviewed in Southfield, MI Aug 2009 – Reviewed Jan 9, 2013

Interview Details – The interview process is thorough and extensive. The process begins with a phone screen from one of the recruiters. If the recruiter determines that you are a potential match your information is forwarded to the hiring manager. If the hiring manager is satisfied with your credentials and interview the next step is to meet with the District Manager for the final step. Verizon Wireless performs an extensive background check for all of its perspective candidates and all offers made by the company are contingent on a successful background check.

Interview Question – Why do you feel that you should be an employee of Verizon WIreless?   View Answer

Negotiation Details – The negotiation phase is very easy and Verizon WIreless is receptive to addressing a candidate's salary requests.

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Assistant Retail Store Manager at Verizon Wireless

Accepted Offer – Interviewed in Tacoma, WA Sep 2009 – Reviewed Jan 8, 2013

Interview Details – The hiring and interview process was a lengthy and multi-step process including: online assessment, phone interview with HR, in-person interview with hiring manager, background and credit checks, and drug testing. The process took nearly 6 weeks.

Interview Question – The questions were pretty standard situational and behavior based questions   Answer Question

Negotiation Details – Counter-offers were not accepted by the district manager.

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Assistant Store Manager at Verizon Wireless

No Offer – Interviewed in Orlando, FL Jan 2010 – Reviewed Apr 29, 2012

Interview Details – Interviewed with the store manager and district manager. Consisted of a 2 hour sit-down meeting with both of them asking me questions.

Interview Questions

  • Tell me about your most difficult work problem and how you solved or overcame it?   View Answer
  • Why do you think you would be successful in this job?   View Answer

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Assistant Store Manager at Verizon Wireless

Accepted Offer – Interviewed in Pensacola, FL Aug 2010 – Reviewed Jan 20, 2012

Interview Details – Internal applicant,
First met with District Manager,
Then with store manager
then with human resources

Use STAR format where questions are conversational but require you to "tell me about a time"

Interview Question – Tell me about a time when you failed to complete a task, what affect did it have and what did you do?   View Answers (2)

Negotiation Details – none

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Assistant Retail Store Manager at Verizon Wireless

No Offer – Interviewed in Birmingham, AL Aug 2011 – Reviewed Sep 7, 2011

Interview Details – I was contacted by the store manager for a phone interview. The interview lasted for an hour and it included gneral conversation followed with star questions. Advise to offer make sure you have the job desciption when during interview because you want to appear knowledable about the postion.

Interview Questions

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Assistant Retail Store Manager at Verizon Wireless

Accepted Offer – Interviewed in Rapid City, SD Dec 2009 – Reviewed Jan 28, 2011

Interview Details – Extensive "behavioral" interview. They ask questions that require you to provide an example (of a time when...), what you did (or how you reacted), and the outcome. Prepare a lot of great examples of times when you overcame objections, dealt with difficult people, were given a project you were the 'leader' of, and the like. They absolutely do not want generalizations, like, "what I like to do when someone objects to a service I am offering is.." but rather, "I had a customer that said they did not want to spend any more money than what it was going to cost for x item..(example of a time..). I realized that I failed to provide a great enough value, and this gentleman happened to work at x company, and explained to him how much time it would save him to get this as well (what you did to overcome it), he decided to get it. I made the company a little bit more money and got more money toward my sales quota (the outcome)!

Interview Questions

  • Explain a time when you had difficulty with a coworker. What did you do in this situation, and what was the outcome?   View Answer
  • Give me an example of a time when you were the leader of a project with other people. What did you do and how did you manage your team? What was the outcome?   Answer Question

Negotiation Details – I did not negotiate. They give an annual raise based on your performance that is a pretty good percentage of your current salary. I did have an employee negotiate himself out of the 12 month probationary period for getting a promotion from Customer Service Rep to Sales Rep within the first 5 months of his working there and he was given the Sales Rep position.

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Assistant Retail Store Manager at Verizon Wireless

Accepted Offer – Interviewed in Mar 2009 – Reviewed Oct 9, 2009

Interview Details – This was an internal interview , started with phone interview because it was an out of state interview, usually if your an internal candidate a get a phone interview it means there were alot of applicants and you did not meet the cut for a face to face. Then there was a face to face be sure to have a 30-60-90 detailed business plan and a couple of cpoies available for interview. Also its a good idea to get sales stats and operational audit score for store you are applying to. Make sure you know your numbers for your current store and the store your appliing to. Remember to do an immediate thank you letter and you will get the job most likely.

Interview Question – If you have a toolbox full of tools and were asked which 3 tools you would bring with you each day to work, what would it be?   View Answers (2)

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Assistant Retail Sales Manager at Verizon Wireless

Accepted Offer – Reviewed Oct 7, 2012

Interview Details – Phone interviews with human resources are taken first. The next step is a face to face interview with the hiring store manager. After that there is one more HR interview over the phone in which they will offer you the position if you are the incumbent. They will give you 24 hours to take your drug test.

Interview Question – Tell me about a time when you had to deal with multiple projects or priorities and had difficulty doing so.   Answer Question

Negotiation Details – They claimed to be non-negotiable

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