Verizon Wireless Interview Questions

Updated Jun 24, 2015
325 Interview Reviews

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325 Candidate Interview Reviews Back to all Interviews

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  1.  

    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Verizon Wireless in May 2015.

    Interview

    Pointless. Lots of situational based questions (describe a time when you...etc.). Very obvious they were going through the motions and had another candidate in mind for position. The interview was rushed

    Interview Questions

    • Describe a time when you did not agree with your manager's point of view? What did you do?   Answer Question
  2.  

    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral – interviewed at Verizon Wireless.

    Interview

    On April 11, 2015 I sent my resume into an employee that works for Verizon in Jacksonville, FL. On April 13, 2015 I received an email from a lady that I assume is with corporate, inviting me to do an Online Video Interview. After completing this interview I haven't heard anything back, its only been a couple days, and im unsure what the process is for them. A lot of people I've read about have done phone interviews, and I haven't read from anyone that they have done and online video interview, im not sure If I should consider that like a phone interview? im hoping to hear back soon.

    Interview Questions

    • On a scale of 1-10, 10 being the greatest, would you rate your knowledge of technology?   Answer Question
  3. Helpful (3)  

    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Verizon Wireless in April 2015.

    Interview

    I received an email with a couple attachments. During the interview I was asked about the Verizon Credo, and about the product of the month. The initial phone screening led to a call later in the day for an interview with the local store manager next week. The interview went well and hopefully I will receive an offer during the final interview next week.

    Interview Questions

    • I was asked to role play the sale of a product, to both a tech savvy consumer, and a consumer who really didn't understand technology.   1 Answer
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  5.  

    Systems Performance Engineer Interview

    Anonymous Employee in San Diego, CA
    No Offer
    Neutral Experience

    Application

    I applied online – interviewed at Verizon Wireless (San Diego, CA) in April 2015.

    Interview

    Human resource checked some basic information and set up phone interview schedule. One manager and two technical staff had phone interview with me. Interview went smoothly and waiting for response.

    Interview Questions

  6.  

    Customer Service Representative Interview

    Anonymous Employee in Boston, MA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Verizon Wireless (Boston, MA) in April 2015.

    Interview

    Took about 2 months, a few phone interviews a month after the initial application, and then an interview at the store with 2 managers where you went over basic interview questions and then did a role play where you had to sell your phone

    Interview Questions

    • How would you handle a problem in a change in the pay structure that arose amongst your peers?   Answer Question
  7.  

    Solutions Specialist Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online – interviewed at Verizon Wireless (Los Angeles, CA) in April 2015.

    Interview

    Phone screen preliminary interview. Job description and series of behavioral questions. Discussed previous work experience from resume. Interview was about 30 min. Interview process consists of successful completion of online assessment, a phone screen, and in-person interview. Notice of job offer is by phone.

    Interview Questions

  8.  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Verizon Wireless in April 2015.

    Interview

    First interview a phone screen with STAR formatted questions and the opportunity to sell a product from the initial email by way of two role plays. Was offered a follow up face to face interview with multiple managers for various available Solution Specialist positions around the area. It was very unprofessional as they were all late and joked throughout much of the interview. From there they asked if I had time to move onto the next portion of the interview process that involved a role play they described. They left allowing time to look over products, returned, then gave a completely different role play than suggested. A great opportunity to show how you can be quick on your feet but their sales floor offered very little information about the products on display. Be prepared for this final role play. I did not prepare for it as I had not seen it previously mentioned by glass door reviews of the interview process.

    Interview Questions

    • Do you have a problem with retail hours? Why are you leaving your current position?   Answer Question
  9.  

    Internship Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at Verizon Wireless.

    Interview

    Applied online, received email from recruiter asking to set up a time for a phone interview.
    Had a negative experience with the particular recruiter. She didn't get my email about my preferred times, and I had to call her.

    The interview was about 25 minutes long, and at the end she told me that I would be moving on to the next stage, but for a position which I had not applied for (I applied for Network/IT and they placed me in CS/Development when I had no experience in it). She realized this about a week after the interview and asked for my resume so she could forward it to the Network/IT hiring manager. I have not heard back from them despite repeatedly following up for the past few months.

    Interview Questions

    • What are you short term and long term plans?   Answer Question
    • Why do you want to intern with Verizon Wireless?   Answer Question
    • Describe a time you had to work with a challenging member of a team, how did you cope with it?   Answer Question
  10.  

    Customer Service Representative Interview

    Anonymous Employee in Charleston, SC
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Verizon Wireless (Charleston, SC).

    Interview

    It was a long process. I had two interviews. I thought it went good but I guess not because I didn't get it. I reapply but haven't heard anything yet. From what I heard it's stressful to work there.

    Interview Questions

  11.  

    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university – interviewed at Verizon Wireless.

    Interview

    I have only had one phone interview with them so far and I am still waiting to hear back. I just emailed the woman who interviewed my and she said that no decisions have been made so far. The process has been slow but there was good chemistry and the questions weren't too difficult to answer.

    Interview Questions

    • Tell me about a time that you had to juggle multiple projects and how it turned out.   Answer Question

See What Verizon Wireless Employees Are Saying

 Former Business Sales Manager in Hudson, NH

Pros: “Great benefits. work and life balance. Fast pace.i was multi year President club winner and they trat you like king.” Full Review

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