Verizon Wireless

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Verizon Wireless Sales Representative Interview Questions

Updated Jan 23, 2015
Updated Jan 23, 2015
298 Interview Reviews

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  1. 10 people found this helpful  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Verizon Wireless.

    Interview Details

    In this order there was:
    1) Online Application
    - Very simple. Straight forward. Basic candidate information. Fill in the blank questions, upload resume.
    2) Phone Screening
    - Basic phone screening. They go over the job with you then ask questions pertinent to the job and your resume. Many of the questions will ask about your sales and customer experience experience. They will also ask you questions based off of PDFs they asked you to read involving the company Credo, and the item of the month. Be sure to read them. There may be a roleplay involved.
    3) In person interview with a Hiring Manager
    - He will ask you similar questions as the phone screen, test your existing knowledge of verizon and phone companies, and about what other services verizon offers other than phones.
    4) In person interview with a store manager and an assistant manager
    - At this stage of the interview process, you're most likely already accepted. The hiring manager must've liked you, so you're already going to get the job. The store managers only want to talk to you so they can make sure you'll function well in the store. The best thing to do here is to mirror the energy level of the person leading the interview. If they're energetic, you should be energetic as well.
    5) Preliminary Job Offer with the Hiring Manager (3)
    - You will be made a verbal job offer contingent on passing a background check
    6) Background Check
    -Five things I believe are checked.
    -Drug Screening
    -Employment Check
    -Diploma/Degree Check
    -Criminal Check
    Citizen status/Able to work in the U.S. check
    7) Finalized Job Offer
    -You made it!
    -There is two weeks of mandatory training. One week of training in a group along with orientation, and one week of training for product knowledge in your actual store.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Verizon Wireless in November 2014.

    Interview Details

    I went to look for a job and was given a flyer for the Verizon job fair, they did interviews on the spot and that's as high as I got

    Interview Questions
    • what separates you from other perspective applicants?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  3. 2 people found this helpful  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Fresno, CA
    Anonymous Interview Candidate in Fresno, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Verizon Wireless in October 2014.

    Interview Details

    I applied online, got emailed the next day that said I was selected as a candidate. Cool. They sent pdf's of the job description, a checklist you must fill out and resend to the HR, and then a flyer of their most recent deal of the month. Emailed the info they wanted then was asked to set up a phone interview. Got the phone interview almost a week later. They ask about you work history and if you have ever been on commission, then they ask you what you think of verizon, why you want to work there, what does verizon mean to you? Then you role play using the pdf of the deal of the month. I feel as that was easy and feel I nailed it. Then they ask you again about your work experience, kinda got the feeling they are paranoid that you may be lying about your work experience. They keep asking you about where you worked and the dates and if you are chosen for the next step, can you provide pay stubs of the companies you worked for. At the end of the day they said they would call within the next week for a possible in person interview. They also said i did well with selling the product, which made me feel I had this in the bag. Well I didn't. I emailed the HR and called her office and left a message stating i was still very interested in joining the team. A few days later I got an email saying that i didn't meet the criteria they work looking for. Talk about be led on.

    Interview Questions
    • Nothing difficult. Simple questions that you should know because they only ask you about yourself. Read the Pdf's they send you and you should be fine.   Answer Question
    No Offer
    Negative Experience
    Average Interview
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  5. 1 person found this helpful  

    Verizon Wireless Retail Sales Representative Interview

    Anonymous Interview Candidate in Harrisburg, PA
    Anonymous Interview Candidate in Harrisburg, PA
    Application Details

    I applied online – interviewed at Verizon Wireless in October 2014.

    Interview Details

    I found the job on Indeed.com. I applied through their website. I made a basic one page resume with one job, & my limited college credits. I completed the assessment right away. It took about 1 1/2 hours for my application. I recieved an email to set up a phone interview the next day. I reviewed and took notes on the credo, and my product I was to research which was a mini speaker. I got a call the next morning. The interview was over an hour long. I did a lot of role playing suggestive selling my product and answering questions. I then set up an interview in person. I was told to dress professional and arrive early. I never recieved the enail with the address so I relied on Google which took me to the wrong store. I ended up 5 min late. My interview was role playing again. I had to ask the interviewer about himself and use the data to sell a product. I have no background solid selling or technology experience. I have a very positive, bubbly personality and I made sure to show that. I focused on my retail suggestive selling experience at McDonald's. I got a email saying I was to schedule another phone call because i was chosen as a final candidate. I recieved the call and was told I had the job. I start training in 2 weeks.

    Interview Questions
    • How would you sell this product?

      What was your worst job?

      What was your most difficult situation and how dud you overcome it?
       
      Answer Question
    Negotiation Details
    I did not negotiate
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Verizon Wireless Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Got a call, went to the interview, was asked a series of questions that did not make sense to the job that I applied for. They wouldnt give me the compensation information so I decided not to go forth with ther interview and waste either one of our time.

    Declined Offer
  7.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Florence, SC
    Anonymous Interview Candidate in Florence, SC
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Verizon Wireless in October 2014.

    Interview Details

    I applied around Aug 26th received an email maybe a maximum of 2 days later about scheduling my first phone interview which was nearly a month after I applied (first one available). First interview was great and I was scheduled for another phone interview about a week or so later. I was then told I moved on to the final round which was a face to face interview with three managers. Be prepared! Review all of the information they send you in the emails, be confident, friendly, and prompt. Be yourself, think outside the box and pay close attention. Role plays were done.

    Negotiation Details
    I didn't negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Verizon Wireless in October 2014.

    Interview Details

    Filled out an online application and was contacted within 2 days to schedule a phone interview. (which was pretty standard questions) Asked about my resume, and why I wanted to work for Verizon.
    Lady interviewer was very cordial but straight to the point. Definitely review all material they send you in the email!

    Interview Questions
    Negotiation Details
    no negotiating, salary is pretty set in stone
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Verizon Wireless in October 2014.

    Interview Details

    Very basic interview over the phone, asked question about the materials sent to your email( can't stress enough that you NEED to review over the materials) Role play was involved in order to see if you knew how to sell their item they chose.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Bilingual Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at Verizon Wireless in October 2014.

    Interview Details

    I was contacted by a male recruiter who mentioned he was interested in my skills, he asked me to apply and reply to him once I determined which positions I was interested in and the area. Once I did that, I was sent an email stating to prepare myself for a phone interview. Attached to the email was the company's credo, description of duties, and the accessory of the month (which you will be asked to be prepared to discuss). When I actually received the call, the hiring manager was very cold, not friendly at all. She explained to me that she would ask questions both in English and Spanish. she did not speak clearly in Spanish at all (she wasn't spanish, and could not speak Spanish properly). I could not understand her questions and therefore I had a very hard time answering them! And again, she wasn't friendly whatsoever which made the interview awkward and uncomfortable.

    Interview Questions
    No Offer
    Average Interview
  11.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Lansing, MI
    Anonymous Interview Candidate in Lansing, MI
    Application Details

    I applied online. The process took 7 weeksinterviewed at Verizon Wireless.

    Interview Details

    Worked with recruiters first, long response at store level; overall, 7 weeks from initial contact to hire, an additional 6 weeks to first day of work. A bit lengthy, I had to follow up and chase down answers.

    Interview Questions
    Negotiation Details
    no
    Accepted Offer
    Neutral Experience

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