Verizon Wireless Interview Questions

Updated Jul 25, 2015
334 Interview Reviews

Interview Experience

Interview Experience

32%
35%
31%

Getting an Interview

Getting an Interview

77%
9%
6%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy

334 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Boston, MA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Verizon Wireless (Boston, MA) in April 2015.

    Interview

    Took about 2 months, a few phone interviews a month after the initial application, and then an interview at the store with 2 managers where you went over basic interview questions and then did a role play where you had to sell your phone

    Interview Questions

    • How would you handle a problem in a change in the pay structure that arose amongst your peers?   Answer Question
  2.  

    Systems Performance Engineer Interview

    Anonymous Employee in San Diego, CA
    No Offer
    Neutral Experience

    Application

    I applied online – interviewed at Verizon Wireless (San Diego, CA) in April 2015.

    Interview

    Human resource checked some basic information and set up phone interview schedule. One manager and two technical staff had phone interview with me. Interview went smoothly and waiting for response.

    Interview Questions

  3.  

    Solutions Specialist Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online – interviewed at Verizon Wireless (Los Angeles, CA) in April 2015.

    Interview

    Phone screen preliminary interview. Job description and series of behavioral questions. Discussed previous work experience from resume. Interview was about 30 min. Interview process consists of successful completion of online assessment, a phone screen, and in-person interview. Notice of job offer is by phone.

    Interview Questions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Verizon Wireless in April 2015.

    Interview

    First interview a phone screen with STAR formatted questions and the opportunity to sell a product from the initial email by way of two role plays. Was offered a follow up face to face interview with multiple managers for various available Solution Specialist positions around the area. It was very unprofessional as they were all late and joked throughout much of the interview. From there they asked if I had time to move onto the next portion of the interview process that involved a role play they described. They left allowing time to look over products, returned, then gave a completely different role play than suggested. A great opportunity to show how you can be quick on your feet but their sales floor offered very little information about the products on display. Be prepared for this final role play. I did not prepare for it as I had not seen it previously mentioned by glass door reviews of the interview process.

    Interview Questions

    • Do you have a problem with retail hours? Why are you leaving your current position?   Answer Question
  6.  

    Internship Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at Verizon Wireless.

    Interview

    Applied online, received email from recruiter asking to set up a time for a phone interview. Had a negative experience with the particular recruiter. She didn't get my email about my preferred times, and I had to call her. The interview was about 25 minutes long, and at the end she told me that I would be moving on to the next stage, but for a position which I had not applied for (I applied for Network/IT and they placed me in CS/Development when I had no experience in it). She realized this about a week after the interview and asked for my resume so she could forward it to the Network/IT hiring manager. I have not heard back from them despite repeatedly following up for the past few months.

    Interview Questions

    • What are you short term and long term plans?   Answer Question
    • Why do you want to intern with Verizon Wireless?   Answer Question
    • Describe a time you had to work with a challenging member of a team, how did you cope with it?   Answer Question
  7.  

    Customer Service Representative Interview

    Anonymous Employee in Charleston, SC
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Verizon Wireless (Charleston, SC).

    Interview

    It was a long process. I had two interviews. I thought it went good but I guess not because I didn't get it. I reapply but haven't heard anything yet. From what I heard it's stressful to work there.

    Interview Questions

  8. Helpful (3)  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at Verizon Wireless.

    Interview

    Applied online followed by a phone interview then called in for an assessment. Passed the assessment and was schedualed for face to face interview. They showed me around the building asked some behavioral questions then did a mock call. It seemed to go veryvery well. Then she said ok youll hear from us in a couple days. A few days later recieved an email saying they found more qualified people.

    Interview Questions

  9.  

    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university – interviewed at Verizon Wireless.

    Interview

    I have only had one phone interview with them so far and I am still waiting to hear back. I just emailed the woman who interviewed my and she said that no decisions have been made so far. The process has been slow but there was good chemistry and the questions weren't too difficult to answer.

    Interview Questions

    • Tell me about a time that you had to juggle multiple projects and how it turned out.   Answer Question
  10.  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at Verizon Wireless.

    Interview

    I applied online and received an email the next day to set up a phone interview. We agreed to have the phone interview the following day. The HR lady called just a couple of minutes after the agreed upon time. She alternated between telling me about the position and asking questions. My original email included a couple of videos that I needed to watch as well as a flyer about one of their accessories. Be sure to review these items because you will be asked about them. She wanted to know how I felt about the company credo. We also did a couple of role plays about the accessory of the month (the item that was in the emailed flyer). The phone interview lasted roughly 45 minutes. At the end, she said she was going to move me onto the second phase of the interview process and have a manager reach out to me to schedule an in person interview. I was told it could take a week. About 6 days later, a manager did call. Unfortunately, he was leaving for vacation the next day and was hoping that I could come in that same day for an interview. I already had commitments made for the day that I was unable to get out of. He said he understood and told me he'd call back when he got into the office so he could check his calendar for after he returned from vacation. I never got a call back. It's now been over a week since he came back from vacation and still no call. I reached out to the HR representative through email and she quickly responded telling me she would reach out to the manager and see when I could get in for an interview. I never heard back. I find it very disappointment that I made it through the 45 minute phone interview only to be discarded because I was unable to make it in for a same day interview. Very unprofessional in my opinion.

    Interview Questions

  11.  

    Solution Specialist Interview

    Anonymous Employee in San Mateo, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Verizon Wireless (San Mateo, CA) in March 2015.

    Interview

    Brief phone Interview with recruiter followed by an interview with a store manager & solution specialist lead. The interview was pretty simple. I received an email with my answer.

    Interview Questions

See What Verizon Wireless Employees Are Saying

Decent

 Current Anonymous Employee

Pros: “Great benefits, you decide how much you make, social atmosphere.”“Great benefits, you decide how much you make, social atmosphere.” – Full Review

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.