Verizon Wireless Interview Questions

Updated Aug 26, 2015
344 Interview Reviews

Interview Experience

Interview Experience

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344 Candidate Interview Reviews Back to all Interviews

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  1.  

    Summer Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Verizon Wireless.

    Interview

    Lasted about 30 minutes, talked on the phone with some one in the Human Resources Department. The person I talked with was very nice and patient. We talked in a very conversational tone

    Interview Questions

  2. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Employee in Matthews, NC
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Verizon Wireless (Matthews, NC) in May 2015.

    Interview

    Representative from "Talent" team made initial contact by phone then set up a phone interview. After the phone interview, I was scheduled for a pass/fail assessment, which I passed. I was then set up for a face-to-face interview which I felt like went very well. I was told that it would take 7-10 business days for my background check to come back at which time an offer would be made but they would let me know "either way". So, after 10 business days, I emailed the recruiter who made initial contact with me that I was not selected for the position and when I inquired as to why (in a professional way), he never answered me. I feel like after 2 phone interviews and 2 visits to the actual call center, the least he could do was give me some feedback. I feel like they wasted my time.

    Interview Questions

    • Tell me about a time you had to deal with a difficult situation and how did you handle it?   Answer Question
  3.  

    Retail Sales Interview

    Anonymous Employee in Porter, TX
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Verizon Wireless (Porter, TX) in May 2015.

    Interview

    distract lady called me asked lots of questions said i sounded good for the job went to interview less than 2seconds the guy says your not what we are looking for without asking me any questions

    Interview Questions

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  5.  

    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Verizon Wireless in May 2015.

    Interview

    Pointless. Lots of situational based questions (describe a time when you...etc.). Very obvious they were going through the motions and had another candidate in mind for position. The interview was rushed

    Interview Questions

    • Describe a time when you did not agree with your manager's point of view? What did you do?   Answer Question
  6.  

    Experience Specialist Interview

    Anonymous Employee in Fayetteville, NC
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Verizon Wireless (Fayetteville, NC) in May 2015.

    Interview

    The first part is contact from the recruiter, via email, for a phone interview with them. The email will indicate what available DTGs there are and to respond with a few choices. I was able to have the interview in less than a week, 5 days. At the end of the interview with the recruiter, they immediately set me up with an actual interview at a participating Verizon Wireless with 3 different managers. That interview was 2 days after my phone interview. From that interview, I received a phone call the next morning from the regional managers office to set up another phone interview with the Regional Manager. That interview was scheduled for later that same afternoon. It was very quick. The office sent me an email with instructions and whom I would be interviewing with. I called that afternoon, but unfortunately I was not able to continue the interview. I was no longer able to perform the required flexible schedule for the position. I politely informed the manager and parted ways. I was informed that, that would have been the final interview. I can only assume that as fast as things happen, that I would have been offered the position. I would have loved to take it if I could.

    Interview Questions

    • I was asked and had to demonstrate showing a product (cell phone) to one of the managers right there in the store in front of anyone that happened to be there.   1 Answer
  7.  

    Customer Service Representative Interview

    Anonymous Employee in Charlotte, NC
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Verizon Wireless (Charlotte, NC) in May 2015.

    Interview

    Would of been good had the interviewer not felt a way about where I was from. He looked at my resume and seen I was from NY and made a "stink face" so to speak and then proceeded to say "oh you're from New York?!" The interview would have went well if he wasn't so sarcastic. I didn't get an offer, and that's ok. He would have been my team leader and that wouldn't have worked out. For the record, I applied April 5th, got an email April 6th to schedule a phone interview (easy) but after the phone interview I didn't hear anything. long story short, they're a little unorganized, you have to stay on them. They do offer GREAT benefits though and if you get an offer you will definitely enjoy them. Good luck. Oh yea, the computerized test is easy as long and you're good at managing your time.

    Interview Questions

    • Basic questions. Follow the star format. Light role play. You have to sell them a product. Do something you're familiar with (I.e your cell phone or tablet/ipad)   Answer Question
  8.  

    Solutions Specialist Interview

    Anonymous Employee in Tallahassee, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Verizon Wireless (Tallahassee, FL) in May 2015.

    Interview

    After going through the prelim phone interview with the recruiter, I was referred to one of the corporate stores in town. I thought I was going to be interviewed by the store manager, but ended up being interviewed by two Solutions Managers. They were friendly, professional, and I really enjoyed meeting them and learning more about Verizon. Ended up not getting an offer, but I'm still in school and they were looking for a full time person, so I think it was probably for the best. I definitely want to work for Verizon once I graduate though because I sincerely believe that their customer service is superior and they continue to demonstrate business growth. GREAT experience.

    Interview Questions

    • Why do you want to work for Verizon Wireless?   1 Answer
  9. Helpful (5)  

    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Verizon Wireless in April 2015.

    Interview

    I received an email with a couple attachments. During the interview I was asked about the Verizon Credo, and about the product of the month. The initial phone screening led to a call later in the day for an interview with the local store manager next week. The interview went well and hopefully I will receive an offer during the final interview next week.

    Interview Questions

    • I was asked to role play the sale of a product, to both a tech savvy consumer, and a consumer who really didn't understand technology.   1 Answer
  10.  

    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Verizon Wireless.

    Interview

    On April 11, 2015 I sent my resume into an employee that works for Verizon in Jacksonville, FL. On April 13, 2015 I received an email from a lady that I assume is with corporate, inviting me to do an Online Video Interview. After completing this interview I haven't heard anything back, its only been a couple days, and im unsure what the process is for them. A lot of people I've read about have done phone interviews, and I haven't read from anyone that they have done and online video interview, im not sure If I should consider that like a phone interview? im hoping to hear back soon.

    Interview Questions

    • On a scale of 1-10, 10 being the greatest, would you rate your knowledge of technology?   Answer Question
  11.  

    Systems Performance Engineer Interview

    Anonymous Employee in San Diego, CA
    No Offer
    Neutral Experience

    Application

    I applied online. I interviewed at Verizon Wireless (San Diego, CA) in April 2015.

    Interview

    Human resource checked some basic information and set up phone interview schedule. One manager and two technical staff had phone interview with me. Interview went smoothly and waiting for response.

    Interview Questions

See What Verizon Wireless Employees Are Saying

sales

  Current Solutions Specialist in Great Falls, MT

Pros: “Outstanding culture. If the store you work in has chemistry it will be enjoyable everyday. There is really no cap on earning. If you are able to service more customers the chance for you to...”“Outstanding culture. If the store you work in has chemistry it will be enjoyable everyday. There is really no cap on earning. If you are able to service more customers the chance for you to make more money is there.” – Full Review

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