Verizon Wireless Interview Questions

Updated Oct 15, 2014
Updated Oct 15, 2014
262 Interview Reviews

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  1.  

    Customer Care Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Verizon Wireless.

    Interview Details

    I had my 1st phone interview today with verizon. It wasnt as bad as i thought it was going to be. Next step assessment test. I've heard this can be a long process with 2 or 3 interviews, on the phone and in person. If anyone has taken the assessment test for verizon I would greatly appreciate any advise and/or tips. Next training class starts August 11th, I hope to be in it!!!

    Interview Questions
    • The most difficult question I was asked was,"What would be your biggest challenge in this position".   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Solutions Specialist Interview

    Anonymous Interview Candidate in Brooksville, FL
    Anonymous Interview Candidate in Brooksville, FL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Verizon Wireless in June 2014.

    Interview Details

    Emailed by a member of HR staff stating that they wanted to schedule a time to conduct a preliminary phone interview. After the first interview (which went well) I was given the green light to proceed for a second interview.

    Interview Questions
    • Give an example of a time when you had to meet a sales objective for a particular time frame. (this was tricky because I've had retail experience, but not actual "sales" experience like in a commission based environment)   Answer Question
    No Offer
    Average Interview
  3.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Kennewick, WA
    Anonymous Interview Candidate in Kennewick, WA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Verizon Wireless in June 2014.

    Interview Details

    Inititail job application found thru Indeed.com, about 2 days later I received an assessment to complete which covered a series of questions and situations multiple choice regarding personality, integrity and honesty. Than about 3 weeks later I received an email to schedule a phone interview, I scheduled the interview and went thru my job history in detail and gave my highlighted areas and weaknesses and areas of interest. I was asked to finish our phone interview after about 40minutes to role play. I have been anticipating this.

    Interview Questions
    • What was my least favorite thing at my last job and why.   View Answer
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Major Account Manager Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    interviewed at Verizon Wireless in June 2014.

    Interview Details

    Submitted resume and was contacted by the hiring mgr to schedule an in person interview. Surprised at lack of phone screen to ensure that the job description matched the type of position I was interested in.

    Interview Questions
    • Situational questions looking for specific examples that demonstrate the skills they are looking for   View Answer
    No Offer
    Positive Experience
    Average Interview
  6.  

    Experience Specialist Interview

    Anonymous Interview Candidate in Midvale, UT
    Anonymous Interview Candidate in Midvale, UT
    Application Details

    I applied online. The process took 2 weeksinterviewed at Verizon Wireless in June 2014.

    Interview Details

    So first off the application was one of the longest and most detailed applications i have had to go through, which is fine. Once I was selected for an interview I sat there and waited for 3 and a half hours before I finally got my interview! That was a joke. It went well and I was called back for the final interview. At least this time I didn't have to wait very long, still about 15-20 minutes though. This interview was at the store in a back office and it took about an hour to complete and afterwards I had to do a couple role play scenarios learning about a new phone then selling it to the manager and then do the same with an accessory. I know my stuff and nailed it with no problem in my opinion. They said I would get a call within a week whether I got the position or not. After a week still no call so I gave them a call and had to leave a message but he never called me back.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  7.  

    Release Engineer Interview

    Anonymous Interview Candidate in Warren, NJ
    Anonymous Interview Candidate in Warren, NJ
    Application Details

    I applied through college or university. The process took 3 daysinterviewed at Verizon Wireless in June 2014.

    Interview Details

    I graduated with a computer science degree, and someone from school said that there was a position open at Verizon Wireless for someone like me. I applied for the job thinking it would involve development, but it ended up being an IT job. I was not very interested in the job. They saw that I didn't want to do IT so the interview kind of just faded out.

    Interview Questions
    • There were no technical questions, they were just asking about my previous work.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  8.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Verizon Wireless in June 2014.

    Interview Details

    Had two phone interviews, basic questions. On the second phone interview I had about 5 to 7 questions.
    Tell me a time when you had to deal with a difficult customer or manager. answer in STAR format.
    Give good details

    Interview Questions
    • How do you feel about technology. Why do you want to work in retail. Where do you see yourself in five years. give me an example of when you had to find the needs of a customer.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  9.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Huntington, NY
    Anonymous Interview Candidate in Huntington, NY
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Verizon Wireless in May 2014.

    Interview Details

    I applied to a retail sales job opening on April 27, 2014 and it took them about 1 month to contact me to set up a phone interview. When they finally did, I scheduled it right away. Had Phone interview on May 21, 2014. She called me back two days later to set up a Face to Face interview in the Huntington, NY store. Face to Face interview was the following week. Let me tell you how unprofessional these people were. I came dressed very nicely and brought all the needed paperwork I thought I would need.

    The man who interview me began to tell me he recognized me from activating a line for me at one point in my life. Sounded creepy...the last time I came inside the store to activate ANY phone was 5 years ago. Then he also stated he knows exactly where I work because he shops there on several occasions. Great you know who I am and you are keeping track of me, very unprofessional way to begin an interview.

    Finally we begin the interview, he asks some general questions about my background and education and where I see myself with this company. He asked me some questions about technical knowledge about phones, and I am pretty interested in the latest technology so I know a good amount, and explained to him about when I had to help my mom with her new Droid. Perhaps I wasn't technical enough?

    The man then left the room for approximately 12 min leaving me sitting alone. yes I was keeping track of the time because I felt disrespected.
    He then told me he was done interviewing me and I would hear back in 7-10 days. Basically he was letting me know I'm not getting the position.

    Interview Questions
    • Tell me a time where you had to use your technical knowledge to help someone who didn't know how to use the product...   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Customer Specialist Interview

    Anonymous Interview Candidate in Albuquerque, NM
    Anonymous Interview Candidate in Albuquerque, NM
    Application Details

    I applied online. The process took 3 weeksinterviewed at Verizon Wireless in May 2014.

    Interview Details

    Applied online, received a call for phone interview on 5/5/14, basic behavioral questions. After that was scheduled for rigorous skills testing, ie: problem solving, customer service skills, multi tasking, typing. Dd i mentioned the test was very RIGOROUS, it took 1-2 hours.

    Interview Questions
    • It was panel interview, HR rep and supervisor. There was 5 questions, not your ordinary behavioral questions. I was so in ahhh with mouth open, I forget the questions.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  11.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate in Tampa, FL
    Anonymous Interview Candidate in Tampa, FL
    Application Details

    I applied online. The process took 1+ weekinterviewed at Verizon Wireless in May 2014.

    Interview Details

    I applied online and the process took a little over 1 week - interviewed at Verizon Wireless in May 2014.
     May 1st. Received an email to setup a phone interview with a recruiter, in this email she provided enough information about the position including salary, job descriptions, schedules and a list of time slots available for the phone interview. 4 days later I had the phone interview, she went over the details for the position, including benefits, schedule, training and asked me a couple of questions about my work experience as stated on my resume. Two questions following the STAR format. It went well so she sent me another email to schedule the assessment, and 3 days later and took the test, but failed.

    Interview Questions
    • The test assessment details are already in this forum, The only suggestion I have is to read all the instructions carefully and do the practice sessions before you begin each section.   Answer Question
    No Offer
    Positive Experience
    Average Interview

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