Verizon Wireless

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Verizon Wireless Sales Representative Interview Questions

Updated Feb 18, 2015
Updated Feb 18, 2015
302 Interview Reviews

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  1.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Verizon Wireless.

    Interview Details

    First phone interview, then I was asked to come to the headquarters for a face to face interview. I interviewed with two people first the general manager and then a recruiter. After that I was told i would get a call the following week for a answer, I got a emailed the next day saying they are interested in me for a position. I am now waiting for that call that I was scheduled.

    Interview Questions
    • Basic questions about your experience. You will have to role play and sell something of your choice or what they have chosen and sell it to them as if they were the customer. Also they will ask you questions about your understanding about the documents they send you when they first emailed you about the job. Good Luck =)   Answer Question
    Negotiation Details
    I haven't call the call yet but I probably will not negotiate
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Verizon Wireless in May 2014.

    Interview Details

    So far, the interview process has been pretty basic. The hiring manager was a personable guy that was promoted from sales rep to manager in less than 3 years, so it appears that advancement is relatively available. He gave me all the details about the pay plan up front so there was no guessing, and I didn't have to ask about the earning potential.

    Interview Questions
    • Overall, the interview questions were pretty expected and there were no surprises. Pretty much the norm for most big corporations.   Answer Question
    Negotiation Details
    There isn't any negotiating with this position because the base rate and commission goal is consistent for all new-hires.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Retail Sales Representative Interview

    Anonymous Employee in Huntington, NY
    Anonymous Employee in Huntington, NY
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Verizon Wireless in May 2014.

    Interview Details

    I applied to a retail sales job opening on April 27, 2014 and it took them about 1 month to contact me to set up a phone interview. When they finally did, I scheduled it right away. Had Phone interview on May 21, 2014. She called me back two days later to set up a Face to Face interview in the Huntington, NY store. Face to Face interview was the following week. Let me tell you how unprofessional these people were. I came dressed very nicely and brought all the needed paperwork I thought I would need.

    The man who interview me began to tell me he recognized me from activating a line for me at one point in my life. Sounded creepy...the last time I came inside the store to activate ANY phone was 5 years ago. Then he also stated he knows exactly where I work because he shops there on several occasions. Great you know who I am and you are keeping track of me, very unprofessional way to begin an interview.

    Finally we begin the interview, he asks some general questions about my background and education and where I see myself with this company. He asked me some questions about technical knowledge about phones, and I am pretty interested in the latest technology so I know a good amount, and explained to him about when I had to help my mom with her new Droid. Perhaps I wasn't technical enough?

    The man then left the room for approximately 12 min leaving me sitting alone. yes I was keeping track of the time because I felt disrespected.
    He then told me he was done interviewing me and I would hear back in 7-10 days. Basically he was letting me know I'm not getting the position.

    Interview Questions
    • Tell me a time where you had to use your technical knowledge to help someone who didn't know how to use the product...   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied online – interviewed at Verizon Wireless.

    Interview Details

    I applied online and a month later i received an email with an invitation to a personal interview. It was held at Marriott, I guess it was a hiring event. I talked to HR lady, she was nice, and liked me, so she sent me to Face-to-Face interview to the store right away. At the store it was mostly about selling skills, role plays on the sales floor. both my interviews were on wednesday and on monday i received the call from HR. the verified all the info on my application and made me an offer. I accepted and did my drug test the same day. Now waiting on my background check, meanwhile I had to fill out some paperwork online. My training starts in 2 weeks.

    Interview Questions
    • Be ready to answer : tell me about yourself, if you nail that you don't get many questions asked. Be ready to sell   View Answer
    Negotiation Details
    I tried, but they said there is no room for negotiation. They start everybody at the same rate.
    Accepted Offer
    Positive Experience
    Average Interview
  6. 7 people found this helpful  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Verizon Wireless in April 2014.

    Interview Details

    1st Phone Interview: The interviewer asked standard interview questions. For example: What made you apply for this position? What is your sales experience and qualifications?

    2nd Interview: Very similar to phone interview. There were questions like: What is your sales experience? Where do you see yourself in 10 years from now within the company (say something about being in the company)? Why should you be hired for this job?

    Tip: During the in-store interview, be conscious of how you present yourself. Meaning maintain good eye contact, listen carefully, speak in a professional manner, etc.

    Interview Questions
    • Just make sure when they asked you "Where do you see yourself in 10 years" that your answer has something to do with working for the company. They ask this question because they want to make sure you don't quit in a short amount of time.   Answer Question
    Negotiation Details
    No. I didn't try to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  7. 1 person found this helpful  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Verizon Wireless.

    Interview Details

    The interview process was good. Usually it will be with the Store manager and his/her assistants. The interview lasts for about 1hr with questions based on the STAR method. Verizon was a great company to work for. I was a decent sales rep and I made about $55-60K a year. They help pay for school too so I was able to receive my MBA while employed which helped me land my current job. The only bad thing about working retail are the hours and the holiday schedule. If you are married and have kids it can become challenging.

    Interview Questions
    Accepted Offer
    Average Interview
  8.  

    Retail Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Verizon Wireless.

    Interview Details

    Interviewed for the job but was not hired. Interview was basic. Called me in, met with the manager, asked me sales based questions as well as education and history.

    Interview Questions
    • Asked me to participate in a sales roleplay activity. Have not done this during other interviews before so it caught be a bit offguard.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  9. 1 person found this helpful  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Verizon Wireless.

    Interview Details

    There are usually several phone interviews conducted for screening. The recruiter will usually ask typical interview questions to gather information from your employment background. If you successfully pass the phone interviews you will then be invited to a face to face interview with either a hiring manager for the district in which you are applying, or you may interview with the store manager from the store in which they may have the opening. Most of the questions they will ask will once again be similar to that of the general interview questions but sometimes you may have an interviewer that may improv their own set of questions. As long as you are customer focused and results oriented, you should pass. It would also help to be a little tech savvy or at least try to be as knowledgeable as possible about wireless technology.

    Negotiation Details
    Verizon Wireless Sales Positions are non-negotiable
    Accepted Offer
    Positive Experience
    Average Interview
  10. 3 people found this helpful  

    Retail Sales Representative Interview

    Anonymous Employee in Los Angeles, CA
    Anonymous Employee in Los Angeles, CA
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Verizon Wireless in April 2014.

    Interview Details

    Initial contact was precise and in a timely manner. I took the first round interview over the phone since I was moving and trying to get a new Verizon job in a new city. The second interview was to be with a manager I the store directly. This is where the problem started. The recruiter did not contact me with adequate time. Instead it was any weeks later. At that time I had already established a new position. I could not stand just "waiting" around when they made me feel so confident about the new position, since I had previous experience.

    Interview Questions
    • "I am a non tech savvy customer. Sell me this accessory..."   Answer Question
    Reasons for Declining

    I had already moved on. They did however tell me they would keep me in mind and asked if I could do the same.

    Declined Offer
    Neutral Experience
    Average Interview
  11. 1 person found this helpful  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Huntsville, AL
    Anonymous Interview Candidate in Huntsville, AL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Verizon Wireless in April 2014.

    Interview Details

    I had 2 Phone interviews, and 2 face to face interviews, all of the interviews took only 4 days. This process moves quickly! Then after my last interview with the district manager it took 5 days to get a contingent offer then 8 days to pass the background an drug test. There is role playing in both the first phone interview and the first face to face interview. Interview questions are basic STAR and the people i interviewed with were really chill and casual. Be confident, look them in the eyes make sure your shirt is ironed and pants are starched. Also the background check is crazy so make sure you are upfront about any and everything.

    Interview Questions
    • Most difficult it is probably the role playing, "Sell me a phone"   View Answer
    Negotiation Details
    no negotiation, if you have a degree you get a higher base salary i think. or at least mine is higher than a couple others.
    Accepted Offer
    Positive Experience
    Easy Interview

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