Verizon Wireless

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Verizon Wireless Sales Representative Interview Questions & Reviews

Updated Jul 20, 2014
All Interviews Received Offers

Getting an Interview  

40%
16%
11%

Interview Experience  

61%
24%
14%

Interview Difficulty  

Average Difficulty
260 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Easy Interview

Retail Sales Representative Interview

Retail Sales Representative
Oklahoma City, OK

I applied through a staffing agency and the process took 4+ weeks - interviewed at Verizon Wireless in December 2010.

Interview Details – Interviewing: They score on a point system. Make sure that you listen to every part of the questions asked and make sure that you answer each part of the question.

Interview Question – Please sell me this pen   Answer Question


Accepted Offer

Positive Experience

Average Interview

Retail Sales Representative Interview

Retail Sales Representative

I applied online and the process took 3 weeks - interviewed at Verizon Wireless in May 2011.

Interview Details – I submitted an application online and was contacted in a week over the phone. I had two phone interviews with a woman from Verizon's HR. They were simple questions about experience and why I wanted to work at Verizon. After the second phone call I was set up with an interview at a local Verizon that was hiring. In the interview I was asked about my sale abilities. I actually had to role play and sell the manager my phone. At the time Verizon did not have the iPhone and I did since I was contracted with At&t. So it was kind of funny, but I sold him and iPhone. He was impressed and in a few days I got offered the job.

Interview Question – Most difficult was selling the phone since I never sold phones and I the faceted I had a phone Verizon didn't sell.   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Retail Sales Representative Interview

Retail Sales Representative
Los Angeles, CA

I applied through a recruiter and the process took 4+ weeks - interviewed at Verizon Wireless in November 2010.

Interview Details – Went to a Verizon specific job fair. Because I had a Bachelor's degree I was fast tracked through the hiring process. At the job fair the first interview was with HR and went very nicely. The next interview was with a store manager. The particular manager I interviewed with was rather rude but in general the hiring process was pleasant. It took about a month to actually get an offer and they gave me no chance to give my previous employer a two week notice.

Interview Question – The questions were very simple and straightforward.   Answer Question

Negotiation Details – Was not able to negotiate. You do get paid more for things like being bilingual, having a degree, etc.


Accepted Offer

Neutral Experience

Average Interview

Retail Sales Representative Interview

Retail Sales Representative
Tacoma, WA

I applied online and the process took 4 weeks - interviewed at Verizon Wireless.

Interview Details – Went through two in person interviews and one phone interview. Lots of background check, ensuring everything stated on application matches.


Accepted Offer

Positive Experience

Easy Interview

Retail Sales Representative Interview

Retail Sales Representative

I applied online - interviewed at Verizon Wireless in July 2013.

Interview Details – they take forever to hire you , background check is very intense

Interview Question – sales role , sale me stag   View Answer


1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Retail Sales Representative Interview

Retail Sales Representative
Staunton, VA

I applied online - interviewed at Verizon Wireless in January 2014.

Interview Details – Very hard. Three step process. Two over the phone, one in store. The first and third were simulated. Behavioral based scenarios and sales skills

Interview Question – What experiences have you learned that would benefit Verizon today? Describe in detail   Answer Question

Negotiation Details – no negotiation, just told me the salary and commission and i accepted


Accepted Offer

Positive Experience

Average Interview

Retail Sales Representative Interview

Retail Sales Representative
Watertown, NY

I applied online and the process took 2 weeks - interviewed at Verizon Wireless in September 2010.

Interview Details – Applied online, I was applying to a store in a different state since I was moving. Did a total of two phone interviews. Both with two different HR reps. One half of the second one was done in Spanish because I speak the language. When I arrived to where I moved to, I got one face to face interview with the store manager. Questions were retail and customer service based. Lots of example questions..."Give me an example when..." Lots to do with selling and faced with different types of customers.

Interview Question – Lots of questions such as, "Where do you see yourself in five years." "What does commission mean to you?" "Example with an angry customer.."   Answer Question

Negotiation Details – I did not negotiate anything since I was eager to work for the company.


Accepted Offer

Positive Experience

Average Interview

Retail Sales Representative Interview

Retail Sales Representative
Charlotte, NC

I applied online - interviewed at Verizon Wireless in March 2014.

Interview Details – I was initially contacted by an HR rep about an open house after applying on Career Builder. I went to the open house where they scheduled me for a phone interview with an HR rep. The first interview was about an hour long. Pretty easy I thought. She made it conversational which was nice I was then passed on for a second phone interview. The questions were slightly more difficult. The questioning part of the interview took about 20 minutes. All together about 35 minutes after asking question that I had. From there I went to the third and final interview which was an in person interview with a store manager. I was asked questions that was job related to what I was applying for, but what kind of experience I had with that in the past. Things such as inventory, long hours, ect. Now at this current time I am waiting on a response from my final interview.

Interview Question – What does inventory mean to me?   Answer Question


Accepted Offer

Neutral Experience

Difficult Interview

Retail Sales Representative Interview

Retail Sales Representative
Little Rock, AR

I applied online and the process took 6+ weeks - interviewed at Verizon Wireless in July 2013.

Interview Details – After applying you will get a phone call to go into the store for an interview. If you did well expect two phone interviews to follow. In my experience, the phone interviews were the most difficult. They will criticize you and and put you under stress to make sure you can handle unruly customers. Do not take it personally, everyone in my training class (15 people) said the same. If you are chosen they will then have you perform drug testing and perform the background check. After everything is cleared they will extend the offer and send you to training.

Interview Question – None, as long you practice standard interview questions on your own.   Answer Question

Negotiation Details – Negotiate your pay. DO NOT ACCEPT THEIR FIRST OFFER. Sadly I learned this after I started working.


Accepted Offer

Neutral Experience

Difficult Interview

Retail Sales Representative Interview

Retail Sales Representative
Pittsburgh, PA

I applied through an employee referral and the process took 4+ weeks - interviewed at Verizon Wireless in February 2013.

Interview Details – Submitted my resume, waited about 2 weeks and was brought in for an interview. Received a verbal offer about a week later and then a written offer. Went through an employee referral and checked up constantly with that employee and the district manager until I got a response and was scheduled for an interview.

Interview Question – How will you manage to learn and retain about all of the products, sales goals, promotions and customer resolution issues? Are you willing to go the extra mile to study this business?   Answer Question

Negotiation Details – No negotiation. Pretty straightforward in hourly rate. Had to wait a minimum of 90 days and reach certain sales goals to become a commission rep.

See What Verizon Wireless Employees Are Saying

 Current Retail Sales Representative in Morgantown, WV

Pros: “Employees are more willing to help the customers and are nice when teaching customers about the devices or phones” Full Review

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