Victoria's Secret Stores

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Victoria's Secret Stores Interview Questions

Updated Jan 11, 2015
Updated Jan 11, 2015
131 Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Victoria's Secret Stores in January 2015.

    Interview Details

    My interview process was some what different than most on this page. I called VS on Monday to ask if they were in deed still hiring, after I went on Tuesday in person to pick up an application, one of the sales associates had suggested that I come back the next day when the hiring manager was going to be in the store. I thanked them and went on my way. On Wednesday, I turned in my application with my resume. (This is where I met one of the managers, let's say her name is Jill) anyway Jill and I spoke and she said to turn in an application. After I turned it I thanked her for her time and I left. On Thursday I had received a phone call from a previous employer saying that she had changed her number...I want back to turn in the new number. Right away the same manager Jill, greeted me and helped me out. Thanked her again and left. As I was talking to a classmate I showed her my resume and she pretty much told me my resume was not professional. After finishing with my last final I went to the career center at my college and got someone to help me write my resume. (I have had 3 jobs prior but I was always given the jobs because of a school program, not because I applied. I went back to the VS on Friday to turn in my new and updated resume. The same manager Jill made me fill out a completely new application. After that I turned it in and left. Yes I did go to the store like 4 times in that whole week before Christmas break but I was really trying to make a good impression. I waited and finally on the 31st of December I got a call from the hiring manager asking me if I can come in for an interview. I was really excited and nervous...mostly nervous. I practiced what I had to say because I wanted everything to sound very professional. The day of the interview I dressed in all black & looked professional. I got to the store 15 minutes early. As I was walking in the same manager Jill greated me with a big "HEY!! The girls are in that room near pink just wait there and you'll be assisted in a bit". Funny I didn't even say anything and she knew my name, and that I was going for the interview. Anyway as I was standing around next to (Girl #1) a girl in black but with a navy and dark red stripped jacket, we both saw that (Girl # 2) a girl had walked near us with black leggings and a white and Aqua tank top and a blue and red cardigan sweater. Another (Girl #3 ) girl came in all black as well, then another (Girl # 4) one came in all black but with some point tan colored heels, then another ( Girl # 5) one came with black pants and a dark olive jacket and a scarf, then another one came ( Girl # 6) with an orange blazer, white and black stripped shirt with baby blue flowers on it and a black pencil skirt (she had previously worked at VS ready) and then two more girls came (Girl # 7 and Girl # 8) they both were in black, one was wearing heels the other a scarf as well. After that a guy came in with a blue and white stripped button up, some kaki pants and white vans with a motorcycle helmet. ( Guy # 9) and with me there where 10 of us. When finally the store manager came in we all went outside the store and sat in some chairs outside of JC Penny. The store manager, let's call her Mari, pretty much told us what the job requires, what jobs there are and a little about herself. When Mari asked us questions she said just jump in when you can, no need to raise your hand or anything. She asked if we knew anything about retail and how would we approach a customer. We went Over our availability. After she allowed us to ask questions and she pretty much said that there where 10 positions available and that there was another group she is going to interview next week. I spoke with her after everyone left on my availablity and then she said that she was going to hire the people that had an open availability whenever. I got Sad because I was going to start my college classes soon. I went in the day after to speak to Mari about my availablity and how I changed everything so I was open everyday and first she wasn't there and second the lady who helped me pretty much said to not call or come in to ask about the job that she will contact me if I'm hired or send a letter in the mail if I'm not. I Was sad because I prepared myself for all the questions one gets in an interview like: What's your biggest weakness? Why should we hire you? And I had good answers but I didn't like that the store manager didn't give us a chance to even say any of that. Well the interview was on the 8th of January and to be honest I doubt I will get the job, I feel like going to many times ruined my chances. Hope this helps anyone who was as nervous as I was. I have to wait 2 weeks to get a response so idk if I'll get the job of not.

    No Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Lincoln, NE
    Anonymous Interview Candidate in Lincoln, NE
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Victoria's Secret Stores.

    Interview Details

    For the location I applied at in Lincoln, NE, we were called in to do group interviews after submitting a paper application. The hiring process baffles me. In the last 8 years, I've probably applied 3 times and I've gotten to the interview stage twice. I feel that if they increased pay for associates or gave them more benefits/incentives for working there, they wouldn't have to do these massive cattle calls constantly. Of course young girls are attracted to the glamour, but I would probably avoid this job unless you happen to live very close. The pay is slightly above minimum wage if I remember correctly and you'd constantly be on your feet. I stopped applying once I realized the quality of their products was decreasing and that the women who were being hired instead of me weren't that great. For my last interview, the manager was late and happened to be wearing sweatpants. Surely I must be better qualified than a woman who shows up to an interview in sweatpants, no? I'm convinced the people getting hired have recommendations from current employees. Not sure. I feel like they don't have a lot of respect for your time with the cattle calls. Even if you don't have a good chance of getting hired, they call you in and waste your time.

    Interview Questions
    • Basic questions -- know how many hours you want, why you are applying, what your interpersonal skills are, what your strengths and weaknesses are, etc.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  3.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Little Canada, ME
    Anonymous Interview Candidate in Little Canada, ME
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Victoria's Secret Stores.

    Interview Details

    Very easy and friendly interview. Basic retails questions. Applied during job fair and got scheduled for a group interview. Was interviewed by two category manager. After interview was over was told that we would be hiring within a week and if we didn't then they have our files for 6 months. No unexpected questions everything was typical questions about yourself or work background.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was interviewed at the storage room of the store and the atmosphere was kind of serious and professional. The hiring manager held a pretty quick interview for me so I could say that she wasn't interested in me. Overall the interview isn't hard. It all just depends on the need of the store for new associates.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  6. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Huntington Station, NY
    Anonymous Interview Candidate in Huntington Station, NY
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Victoria's Secret Stores in September 2014.

    Interview Details

    I went to the store myself and handed in my application. The manager said she would pass the application down to the manager of the department I wanted to work in (Intimates) and i would receive a call soon. My phone rang a few days later for an interview in two days. The woman on the phone seemed very bubbly and friendly. I arrived, dressed in all black, and the same manager told me to wait because the girl is supposed to interview me wasn't here yet. I had to wait for 15 minutes with this other girl. The interviewer came out with another woman to help her and escorted us to the lobby of the mall. Since it was a group interview we took turns answering. When on group interviews remember to be attentive and answer with confidence and grace. I was asked the questions first so I had to act fast but not rush my answer. We were asked the typical 'Why Victoria's Secret?', 'Tell me about your work experience?' 'Why should we hire you?'..also ' describe a time where you reached your goal during difficult circumstances?, and ' have you ever seen anyone cheat?'. Basically questions that don't determine who you are but if your able to come up with an answer good enough for them. While the interviewer asked away the other woman that came with her was writing stuff down.When i would answer, the woman who was writing would look at me and kept saying 'Yes!' and nodding her head. Towards the end the interviewer tells me that i will go on another interview next week. She was about to offer me cashier, saying that was what they were looking for but i insisted on sales associate. I even said the manager told me the position was opened( Which was true) and so she said I could get that position either way...

    So now i go on my second interview wondering if this is where i get the job since they basically covered everything on the first one. I go in and run into the same manager that tells me to wait. I got there super early according to her (10 minutes early to an interview is definitely not super early, its standard) and she gave me a bit of an attitude which i did not enjoy. So I wait for 10 minutes and she still doesn't show up. I ask someone else and they told me the woman would come out. 20 minutes later she finally comes out as if she was on time. She takes me to the same lobby and doesn't even apologize for anything. until we get there and shes all like ' Oh. sorry for being late'. whatever...so she proceeds to tell me 'Why Victoria's Secret?' and I'm wondering how inefficient this entire interview process is..really? again..? So what was the woman writing down on a pad, the first interview, if this one has to ask me the same thing again? They don't communicate to each other about anything i guess. I tell her that i was asked the same thing last time but will answer once more. She then asked me about my work experience..just like the first, in fact every question was identical. So then she asks me if i have any questions and i asked what the pay rate was. She answered by saying ' Here at Victoria's Secret the pay we give out is highly competitive. We would have to go through a thorough check of your references" She acted as if i could get 10 dollars an hour, yeah right they would have started me off with less and i even have experience. And that's it folks..she told me my application would be passed back to the hiring manager and to wait for a call.

    All very redundant. Victoria's Secret tries to exude professionalism but fails in doing so. I will admit, this store is very deceiving. There was no need for a second interview..i wasted my time . They could have covered everything in a first one but they decide to pretend to look all professional and make a second one full of the same fluff they gave you in the first.They were late and rude. Boring overused and unoriginal interview questions but lets be honest, we are talking about a retail store. Both of the girls who interviewed me lacked a finesse for handling people..they fake smiled, weren't even genuine and came off as unintelligent. I'm sure not every VS store is like this but the one i went too really lacked in every sense. I cant believe one of my favorite stores are run by half-witted women who are incapable of handling an interview.

    Interview Questions
    • There was nothing difficult..the women i had to deal with couldn't even formulate a difficult question even if their lives depended on it.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  7.  

    Sale's Associate Interview Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Victoria's Secret Stores in September 2014.

    Interview Details

    I had previously applied for the job during the summer around the 4th of July. I didn't hear from anyone so I applied to other places. I was getting no where on my long job search so I called the PINK store to check on the status of my application about a month later. I was told it was because of the availability I put down and I said I could change it and was told to fill out a new application. I filled out a new application and took it up to the store. I was told to give it to a manager and right there on the spot I set up a interview date which was for 2 days later. I went to the interview and it went great. The manager I met with was so down to death and she made me feel very comfortable. She asked questions out of a pink book full of interview questions and she kind of picked at random. Questions such as why work at pink? How would you describe the PINK girl? What age do you think the PINK brand is directed too? So the interview was about 15 minutes and after we set up a second interview with another manager. The next week I met with a higher manager than the one I met with for the first interview and her questions mostly focused on my previous job which really threw me off because my previous job was in the mall as a Abercrombie Kids associate but the store is now closed. I also quit long before it closed. She asked did I know why the store closed? What my job title and description was? Why did I choose to leave (school). Did I know anyone from the job for her to contact because like I said it was closed. Were there any employees I stayed in contact with and so much more that I couldn't truly answer because the job was just a summer job while I was in high school. At the end of the interview she told me about different job positions and that if I didn't hear from her in a week to call. I called the next week and was told I would receive a phone call because the manager wasn't there. I called a few hours later and was told that I would receive a letter in the mail which I knew what that meant and I was right. I did not get the job because I did not have a strong work history even though I had great interviews and talked about available positions.

    Interview Questions
    • If multiple customers needed your help how would you go about on helping them all in a timely manner.
      What is your favorite Pink clothing item?
      Why work at Pink?
      How would you describe the Pink girl in 3 worlds?
      What age is the brand directed to?
      How would you handle an angry or frustrated customer?
      At your previous job did you focus on selling or pushing an item very hard?
       
      Answer Question
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in Honolulu, HI
    Anonymous Interview Candidate in Honolulu, HI
    Application Details

    I applied through college or university – interviewed at Victoria's Secret Stores in September 2014.

    Interview Details

    Managers came to school job fair...offered out interviews. Went in on my interview date and brought my application with me. Led to a room for a group interview with 11 other people.

    Interview Questions
    • Why do you want to work here? Describe a situation in which you had to deal with a untruthful team mate.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  9.  

    PINK Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Coral Springs, FL
    Anonymous Interview Candidate in Coral Springs, FL
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at Victoria's Secret Stores in September 2014.

    Interview Details

    Applied in person to manager and she stopped what she was doing to ask me questions about my application like, why I'm choosing to apply to pink? What customer experience do I have? When have I had to deal with an upset client and how did I overcome it? After that about a week and a half later I got a call to set up an interview, for a few days from then. I went into the store on my interview day about 10 minutes early and was told to walk around the store because the interview was going to start on-time. When it came time to have the interview the manager had accumulated 2 other girls and we were all on our way to interview at the food court. We then sit down and she tells us about herself and more about the company. She then asked us a series of questions about our self and our experiences. After the interview she told us we would hear back from her to set up a second interview if she was interested in no more than 3 days from then. I got a phone call 5 days after the interview to set up a second interview with the store manager a week from then. I went into the store for my second interview and they weren't prepared for me, like they forgot they set it up. I went into the back with the store manager about 15 minutes after my interview was scheduled for. She asked me the same questions she asked me when I dropped off my application. And once again asked me about my availability and since I dropped off my application I was hired some where else part time, and she did not seem to like that. She wanted seasonal associates to have full time availability. Even if you do only get scheduled for one shift a week.

    Interview Questions
    • What is the difference between servicing a customer and selling to a customer?   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  10.  

    Store Manager Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at Victoria's Secret Stores in September 2014.

    Interview Details

    I found the interview process to be quick and the communication to be very through, which is very professional! The District Manager and Regional Manager were both fantastic, seem like great people you would want to work for!

    Interview Questions
    • Nothing out of the ordinary. All questions regarding hiring talent, recruiting capabilities, how will you drive retail sales and overall business. Basic interview questions that most companies would ask.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    Cashier Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied in-person – interviewed at Victoria's Secret Stores in September 2014.

    Interview Details

    I printed out an online application and brought it into the store, about a week later I got a call back for an interview. The interview was one on one and very simple. The manager told me a lot about the company, store, and expectations about the position. At the end I was told if I would continue on to the next step I would have a second interview.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview

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