Waggener Edstrom Communications
Waggener Edstrom Communications Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Intern (9)
- Account Executive (5)
- Senior Account Executive (3)
- Account Manager (2)
- Assistant Account Executive (2)
- Public Relations (2)
- Account Coordinator (2)
- Project Manager (1)
- Public Relations Intern (1)
- Vice President (1)
- PR account team (1)
- Manager (1)
- PR Senior Account Executive (1)
- Internship (1)
- Marketing (1)
- Senior Project Manager (1)
- Senior Events Planner (1)
PR Senior Account Executive Interview (Positive Experience; Difficult Interview)
I applied in-person and the process took 2 months - interviewed at Waggener Edstrom Communications in March 2010.
Interview Details – 2-3 phone screening interviews. 2-3 in person interviews.
Interview Question – Explain a time when you had to give a client bad news. Answer Question
Negotiation Details – They won't negotiate on salary, but will be flexible on start date.
Senior Account Executive Interview (Negative Experience; Average Interview)
I applied online and the process took 4 months - interviewed at Waggener Edstrom Communications.
Interview Details – One in-person and a number of phone interviews... it took me four months to get hired, and I was considered for three jobs before I finally got the fourth (I was either overqualified or it was filled internally.) Communication with HR was spotty at best... promised calls not returned, etc. The staffing person I worked with no longer works there, but I am not sure how much better it is now.
Interview Question – I only remember someone asking what publications I read regularly--I don't recall it being a very squeamish interview. Answer Question
Negotiation Details – I asked for $2k more than I was offered, and they accepted.
Intern Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 4+ weeks - interviewed at Waggener Edstrom Communications.
Interview Details – After submitting my resume through a contact at my university, I received an email from HR and we had an initial 30-minute phone interview about a week later. It was your pretty standard HR job interview -- tell me about yourself, why do you want to work here, strengths/weaknesses. Then I had another phone interview with the hiring manager (this was the toughest interview, but I knew my stuff so no major challenges), and finally an in-person interview with the director of the practice area I was trying to join. Last step was a phone call with the VP for the practice area -- very casual conversation with some more questions about my interest in PR and that practice area in particular.
Interview Question – What are some trends that you expect to become essential in PR/this practice area? Answer Question
Account Executive Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 3 months - interviewed at Waggener Edstrom Communications.
Interview Details – My interview process comprised:
Two additional phone calls with team members (one was a 1:1, the second was with two people)
In-person meeting (two people)
The internal WE recruiters are very nice, though they can take a while to respond. They also touted benefits that I later discovered were not available to me because of my team (WFH and flex options). Be wary of everything the recruiter dangles because it can be inaccurate.
Interview Question – They asked specific questions about my past projects and experience. They also asked repeatedly if I was comfortable working with ambiguity. Answer Question
Negotiation Details – Negotiated for a higher salary
Vice President Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 2 months - interviewed at Waggener Edstrom Communications in December 2008.
Interview Details – A very thoughtful, well managed process. I was referred by someone internally, so the usual phone screening was not included. First interview was over lunch with one of the firm's executive officers. She was exceptionally well-prepared, pleasant and genuinely interested in my point of view. Secondary step was a day of in-person and phone interviews conducted at the headquarters office. The five or so people I met with that day were also similarly pleasant, smart and well-prepared. All in all, an excellent process
Interview Question – How would you handle problem x that we are experiencing? It was a tough question knowing so little about the firm at that point Answer Question
Assistant Account Executive Interview (Positive Experience; Difficult Interview)
I applied through an employee referral and the process took 2+ months - interviewed at Waggener Edstrom Communications.
Interview Details – I highly recommend checking out previous Glassdoor reviews on interviews at Waggener; they were very helpful to me throughout interviewing.
My process included submitting my resume through a friend who worked there and four interviews with seven people total, two of whom I work with regularly. Overall, I was very happy with how interviewers and recruiters accommodated my scheduling needs as well as how transparent my main recruiter was toward the end. The hiring process was very process-heavy but employee behavior was casual and welcoming.
My first impressions of the recruiters were not strong. The first interview was a typical recruiter phone screen. She gauged my interest in two open jobs then went radio silent for more than a month without a good explanation or updates. I found out via my friend who worked there that it was because Microsoft was figuring out its PR budget for the next fiscal year. She then passed me to a recruiter who I worked with to get my current job. That recruiter and I had a call where she gauged my interest in a new job. It frustrated me how she misinformed me on the job's scope - including number of clients I would work on - but she ended up being very helpful later on in the process.
I then had two rounds of in-person interviews with people in the department I work in, through which I got a much clearer idea of what the position would be and what Waggener culture is like. I think I would have had the option to tell the recruiter I would prefer to keep looking at other teams but I didn't.
After the interviews, the recruiter let me know that I was getting an offer but had to complete a writing test and send references first. The writing test was easy, and I liked that I could complete it at home. She kept me informed on the time frame for the day they wanted me to start so both she and I could keep the offer and negotiation process moving quickly.
- The last stage in interviewing is a form that includes three professional references and two editorial references. Depending on the position, you may not need editorial ones, but you should confirm you don't have to submit them. View Answer
- "What do you do say to a client when you under-deliver on what you have promised them?" View Answer
- "Talk about a strategy you developed and presented to a client." View Answer
- "Can you talk about at time when something didn't go as planned and you had to change course part-way through a project?" Answer Question
Negotiation Details – Negotiation was brief and consisted of two phone calls with the recruiter I worked with most of the time. I had a set salary amount I was aiming for based on pre-existing knowledge of the range AAEs get paid at Wag Ed. The recruiter offered me a signing bonus that was the difference in what they initially offered and what I wanted for annual salary. It may have helped that I had emphasized throughout the interview process that I was performing a lot of tasks in my current job above what many AAEs do and wanted my new job duties and compensation to reflect that.
Account Executive Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 5 days - interviewed at Waggener Edstrom Communications in January 2008.
Interview Details – I worked at the firm previously and came back. But for new people you typically would interview with HR, several members of the team, and a senior person. Interviews are primarily job-related "what would you do..." and going through your resume.
Interview Question – nil Answer Question
Negotiation Details – Negotiated salary and title, didn't get either.
Account Executive Interview (Positive Experience; Average Interview)
The process took 2 weeks - interviewed at Waggener Edstrom Communications in April 2010.
Interview Details – I was very lucky to be contacted by a member of the WE staffing team for an open AE position they were hiring for on the MS account. From the get go I had an amazing experience. Every person I interacted with on the staffing team were absolutely fantastic. I'd never had such a fun, relaxing, enjoyable time interviewing with a company, as strange as that sounds! I had never experienced a staffing team that took the time to check in with me periodically, providing updates even when they may not have had one to share, keeping me in the loop constantly, and just being great to work with.
Once I came in for my in person interview in the Bellevue office, I was greeted by a very friendly receptionist, I only had to wait maybe five minutes, and the next thing I knew I was walking out thinking - that's the place I want to be!
Account Manager Interview (Neutral Experience; Average Interview)
I applied through an employee referral and the process took 4 weeks - interviewed at Waggener Edstrom Communications in August 2009.
Interview Details – phone call from hr, phone interview with hiring manager, in person interview with hiring manager in person interview with the team
Interview Question – what great things have you heard about us Answer Question
Negotiation Details – I was made a ton of promises none of which were honored
Senior Account Executive Interview (Positive Experience; Difficult Interview)
The process took 3 weeks - interviewed at Waggener Edstrom Communications in January 2010.
Interview Details – I was contacted through LinkedIn. I spoke with two HR people and an account person over the phone before they flew me out to Seattle for an in-person interview. Incidentally, this is how I found out that the offices are actually in a suburb of Seattle. I met with two senior team members (VPs) for about 30-45 minutes and then a SAE for another half hour. The atmosphere appears laid-back (casual dress code) but rest assured that they are very serious about their business. I was asked fairly detailed questions on my experience and several "what if you were in this situation" questions. They kept me on my toes, not many easy, "softball" questions.
The interview process was very professional and courteous - although I ended up declining the offer ($63K for an SAE spot), the HR reps were polite and easy to work with throughout the process. I really appreciated that.
- I was asked a lot of questions specific to the work expected of the position and my experience in a particular industry. Answer Question
- What kind of management style do you prefer? Answer Question
Reason for Declining – Poor timing on my end - nothing to do with WE.
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