Waitrose Interview Questions & Reviews
Getting an Interview
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- Waitrose Supermarket Assistant (9)
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- Shop Assistant (3)
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Shop Assistant Interview (Positive Experience; Average Interview)
I applied online - interviewed at Waitrose in August 2014.
Interview Details – On line, tricky scenario questions, then one to one interview, questions included Why Waitrose, experience of customer service, where do you see yourself in 5 years. I was expecting a group interview but was pleasantly surprised. Mind you I had been called for an interview and was away so maybe that was why. Do mug up on Waitrose and the JLP.
Interview Question – Notice period from paper round! Answer Question
Waitrose Sales Assistant Interview (Neutral Experience; Easy Interview)
I applied online and the process took 5 months - interviewed at Waitrose in April 2014.
Interview Details – Process:
Filled out the application online and then completed the tool test. Got an email saying I was successful and invited me to a group interview.
We all one by one said our names and then we had to stand in a line. Our task was to get in order who took the quickest to the longest time to get to the interview without talking to eachother. Then the personal manager gave us an induction to what the company is about. She then explained what questions she will like us to answer in front of the group (no time restriction). The questions were: Tell me about yourself? Why Waitrose? What is your favourite meal? If you had to come as fancy dress, who will you be? We then got split into 2 groups and had to work as a team to come up with a food menu for a party in central London in 10 minutes and a name for our business. Make sure you allow others to input their ideas and if anyone is quiet, ask them what they think. Keep an eye on the time and do not dominate too much. Also make sure everyone presents to the group and is able to talk about the menu you have come up with. Most importantly just be you. At the end of the group interview we filled out a form, which was about our: measurements, availability hours to work, availability hours for training etc. The interview took 1 hour and a half.
I then got an email 3 days later saying I was successful and now waiting for another email with more detailed information.
Interview Question – No difficult questions but make sure you have knowledge about food. Answer Question
Supermarket Assistant Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Waitrose in March 2014.
Interview Details – Applied online and was contacted a week or so later and invited to a group interview the week after.
Group interview although daunting as the first I had done, was very easy.
To start was an introduction as to what would happen in the next few hours and then we were given a few minutes to chat to the person next to us and find out what famous person they would invite to tea and why, once this was done we had to present our findings.
We were then given a sheet with a few questions on which we were given 5 minutes to complete and then had to present it again. Questions are pretty easy and you just have to use common sense to answer them. One of my group answered one question very badly. She very proudly announced that she had been accepted into a cabin crew placement next year so just wanted a job to last her till then. Really not what they want to hear!
Then split up into groups and were given a stack of statements and had to pick out what we thought were the three most important. You'll notice that there are a few that compliment a bigger statement. This makes it easier to whittle the list down. Then as a group we had to present which statements we'd picked and why.
We could then sit back and relax whilst the interviewers explained a lot about how Waitrose works and the many many benefits there are to work there, all of which are very impressive.
We were then individually taken though for a 1on1 with one of the interviewers. All questions were fairly easy if you were prepared. With questions more about your past experience and how it would help with the job you've applied for. Remember that Waitrose is a very customer focused company so try to expand on any customer service experience you have.
The following day I received a call asking me to come back for a second interview a few days later.
Attended the second interview which was with the personnel manager I met at group stage and specific section manager for the job you applied for. Quite informal and relaxed. A few questions relating to customer service experience and what you think your daily routine would be. If you have previous experience you will be expected to know about this and tailor your answers to the specific section.
I was then given a tour of the store by the section manager focused on the section you'll be working in and introduced to many of the partners who were working at the time. Which involved a good chat about how things worked and a few other questions, notably if there was anything I wasn't looking forward to. Was then told that I'd hear by the end of the week if I had the position (this was on a Monday).
Was emailed the following day informing me that I'd got the job!
Started working the following week and loving it so far!
If I had any advice for people going to interview, it would be to be relaxed, friendly, honest and smile! Have a chat with other interviewees when you can as this will show you are friendly and also has the added benefit of relaxing and distracting you from nerves.
Interview Question – Most unexpected questions were related to my previous management experience and how I'd react to specific scenarios. I don't think these were normal questions, I think they were sizing me up for potential future promotions... Answer Question
Waitrose Supermarket Assistant Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Waitrose in May 2010.
Interview Details – Had a phone call inviting me to a group interview. The group interview consisted of about 12 people - we sat in a circle and took it in turns to answer questions of things that we have overcome, what we can bring to the company etc. Then after the interview I was phoned up and told I had a job - the second 1-1 interview was very informal and was basically just filling in forms
Interview Question – We had to choose a product, then as a group we had to 'sell it' by acting out an advert Answer Question
Negotiation Details – There was no negotiation - I was given my shifts and I wasn't even told how much I would earn until I started
Supermarket Assistant Interview (Positive Experience; Easy Interview)
I applied online and the process took 1+ week - interviewed at Waitrose in September 2013.
Interview Details – Initial communication was very good, the online recruitment system is fantastic. Once at the interview, we were all made to feel comfortable, offered water and had a chance to network with the other candidates. After that, we introduced ourselves and answered a few questions on why we want to work for the brand, what our favourite meal is & why.
Interview Question – Favourite meal View Answer
Shop Assistant Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Waitrose in August 2010.
Interview Details – Sent off CV, got call went in for interview. Be polite and charming and you'll get the job.
Interview Question – No surprises here. It is only a part-time supermarket job after all. Answer Question
Waitrose Sales Assistant Interview (Positive Experience; Average Interview)
I applied online and interviewed at Waitrose.
Interview Details – Applied online and was offered an interview within a week.
The interview was a group interview with around 10-15 applicants and 2 interviewers. It lasted a couple of hours and involved a couple of simple exercises. This included; individual introductions (ice breaker), a couple of teamwork exercises (looking at how you work together) and finished with an individual sales pitch of a chosen item to the rest of the group.
After the group interview, short individual interviews were conducted 1 to 1 to talk about you.
The feel to the interview was kept as friendly as possible with drinks, snacks and chocolate supplied throughout!
Interview Question – Given 2 minutes, pick an item (i.e. a smoke alarm) and persuade the group why they should buy one. View Answer
Negotiation Details – Asked to return for a second visit. When I arrived, I became apparent that I was to be offered a position. I was told there and then which section I would be working and what I would be doing.
Graduate Trainee Interview (Positive Experience; Average Interview)
I applied online and the process took 5 months - interviewed at Waitrose in January 2012.
Interview Details – Extremely long process.
First completed a few test online, and then I submitted my questions, and this was followed by a video interview.
If you are successful, you will be invited to Bracknell for a full day assessment day, with mainly 10 or 12 others.
Interview Question – Group work can be tricky, but they are extremely friendly so just be yourself. Answer Question
Waitrose Supermarket Assistant Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Waitrose in March 2009.
Interview Details – Online application form, online tools test followed by group interview and second interview. Standard questions relating to team work and customer service. Asked if we knew anything about the company and which of the Waitrose principles was the most important (honesty, respect etc). Followed by a numeracy and literacy test.
Interview Question – What three course meal would you cook? Answer Question
Interviews for Top Jobs at Waitrose