WalMart Canada Interview Questions

Updated Oct 3, 2014
Updated Oct 3, 2014
23 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at WalMart Canada.

    Interview Details

    I applied online. Took about 2 weeks to get a phone call, set up a phone interview for a couple days later. The assistant manager did the phone interview, she was super nice. Questions were pretty basic, easy if you have customer-service experience. What does customer service mean to you? When have you gone above and beyond your job description in a previous job. I had trouble getting interviews at other places because I work my other job on Sundays, but they didn't seem to care, they must need employees.
    They called me back a couple of hours after my phone interview to invite me to come to a group interview (which is tonight). This interview seems a little bit unorganized...it was originally scheduled for last night, then they rescheduled it for 4pm today, and then they rescheduled it again for 6 pm. Hopefully the interview goes much better!

    Interview Questions
    • Nothing unexpected if you have held customer-service positions before.   Answer Question
    No Offer
    Easy Interview
  2.  

    Specialist Interview

    Anonymous Interview Candidate in Mississauga, ON (Canada)
    Anonymous Interview Candidate in Mississauga, ON (Canada)
    Application Details

    I applied through a staffing agency. The process took 2+ monthsinterviewed at WalMart Canada.

    Interview Details

    Was contacted by recruiter and put forth as a candidate a couple of times, after about a six weeks, was selected for a phone interview. Had phone interview with hiring manager and was told I would hear back shortly after this round.

    About a week later was asked to come in for an in person interview. Met with the hiring manager and the director of their department. This interview seemed to go really well, was asked some great questions, it felt more like a conversation than an interview. Was told that a decision would be made and responses given after the long weekend. Long weekend went by, and hiring manager went on vacation for a week and a half. Three weeks after the interview I was told that the role was put on hold with no feedback from the hiring manager or director.

    Interview Questions
    • There really was none, just spoke about volumes and if I had experience handling them   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  3.  

    Human Resources Manager Interview

    Anonymous Interview Candidate in Surrey, BC (Canada)
    Anonymous Interview Candidate in Surrey, BC (Canada)
    Application Details

    I applied online. The process took a dayinterviewed at WalMart Canada in May 2014.

    Interview Details

    I was called for an interview. I was told to report to the customer service desk. When I got there, I was told to go to the layaway desk at the back of the store. There was no sign for a layaway desk, but there was an empty counter, and when I approached it, an employee walked up from behind me and asked if I was there for an interview. She went to get the interviewer. The interviewer led me to a large barren room with a concrete floor and folding tables and chairs instead of interviewing me in an office, conference, or meeting room. There was another woman sitting at the other end of the room going through piles of papers. The interviewer indicated that she was preparing for an audit. It was the strangest setting for an interview that I had ever seen.

    The interviewer asked me behavioural questions about customer service such as, "Tell me about a time that you went out of your way to provide exceptional customer service." There were no questions about HR duties.
    The interviewer said that here had been over 30 applicants, and she would be interviewing for several more days, but would let me know Thursday. I never heard from her.

    Interview Questions
    • I had expected questions about HR, but they were all customer service questions that would also apply to clerks and cashiers.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Inventory Associate Interview

    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Application Details

    I applied online. The process took 4 weeksinterviewed at WalMart Canada in January 2014.

    Interview Details

    Pretty easy. I applied online and had a group interview session which as pretty easy. The whole process took approximately 4-5 week (because the HR lost my documents and i had to keep on follow up).
    My over all experience with the job was average.

    Interview Questions
    • what is the biggest mistake have you ever done at work ?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  6.  

    D A R E Program Interview

    Anonymous Interview Candidate in Mississauga, ON (Canada)
    Anonymous Interview Candidate in Mississauga, ON (Canada)
    Application Details

    I applied through college or university. The process took 6 weeksinterviewed at WalMart Canada in October 2013.

    Interview Details

    Make sure you apply online and submit your electronic resume. Your post secondary institution may host a WalMart information session, and if they do, make sure you attend and network as much as possible. After this information session, the recruiters they bring there will mention the top 3 people that made a lasting impression on them. From this they will generate a pool of candidates. If successful, they will call you back for a short phone interview. There are 10 candidates that they do 1-on-1 45 minute interviews with. Again, from this top 10 they pick the 4 best candidates and invite you to their head office. The head office interview is the hardest and most intimidating. If you make it to this last stage, you are apart of "the Final 32" (4 per school x 8 schools including Schulich, Ivey, Laurier, Ryerson, Queens). At this all-day final interview, you do lots of stuff and will be very tired by the end of it. First everyone introduces themselves and you get a tour of the head office. You do a case about NASA and ranking 15 items in order based on need and survival in groups of four that will test your personality, how you think and how you work with others. You meet VP's and talk to them and lastly, you do 5/7 back to back panel interviews with about 2-3 employees probing you with questions.

    Their hiring process is a total mess - the recruiter for this program is very unprofessional, oddly aggressive and unorganized. I made it to the final round, but going into every round they forgot to contact me and always did it last minute, putting me in a disadvantage compared to other candidates. They will try to pressure cook you with questions, be calm and answer them to the best of your ability! Although it was a long process and messy at times, some people there are actually really nice! Others just hate their life.

    They ask a lot of questions about their competitors, strategy related questions, behavioural questions, etc. Make sure you're up to speed about big-box retailers and the changing Canadian retail landscape!

    Interview Questions
    • "With the recent entry of Target into the Canadian retail landscape, how will they cannibalize WalMart?" "With Loblaw's recent acquisition of Shoppers Drug Mart, how will this affect WalMart?"   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  7.  

    Multiple Entry Level Positions Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at WalMart Canada.

    Interview Details

    Applied online and got a call for an interview about a month later. Did a phone interview with maybe 10 situational questions. ex. When was a time where you went above and beyond? What would you do if...? When was a time when you had a difficult customer, how did you handle it?......

    Got a call back a few days later to go in for a group interview.

    went to the interview, there were about 8 managers from different departments there, and maybe 7 other people being interviewed. To start, all the managers introduced themselves and gave a background of how they got to where they are. Then they made the applicants pair up with eachother and gave us a question sheet and we had to ask them the questions there then introduce them to everyone else. Then they made us do this dumb cheer where you have to shout and stomp your feet and all this crap. They made us do it maybe 5 times through the entire interview. There was another cheer where you have to clap and they say "give me a W...A....L......" and we had to shout back as loud as we could.

    Then they split us into groups, half of us got interviewed (had to sit next to each other and managers sat in front of us and asked one question each then rotated). The other half had to do a role playing scenario. They split us into pairs and gave us a product, one person is a customer and the other is an employee. The employee then had to answer questions about the product to try and sell it. Then the groups switched.

    After that, they handed us cards to give to the managers one by one and they would talk about whatever was on the card. ex. benefits, vacation, stocks....

    They then gave us a background check form, to fill out.
    Then they made us do the second cheer again and let us leave.

    In person questions were "what position did you apply to?" "why do you want to work here?" "why should we hire you?" "what would you do if a customer had a question you didnt know the answer to?"

    Interview Questions
    • When was a time when you found a simple solution to a complicated problem?   Answer Question
    No Offer
    Average Interview
  8.  

    Change Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at WalMart Canada.

    Interview Details

    Interview process was insightful, and professional. Good solid questions were asked to bring out background, skills, interests and fit.

    Interview Questions
    • how does this role compare, which is different in scope, to a previous role you had?
      What concerns might you have in this new role?
        Answer Question
    No Offer
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Ottawa, ON (Canada)
    Anonymous Interview Candidate in Ottawa, ON (Canada)
    Application Details

    I applied online. The process took 2 weeksinterviewed at WalMart Canada in March 2013.

    Interview Details

    Applied online and answer online assessment and got the call from the recruitment officer.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  10.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at WalMart Canada.

    Interview Details

    apply by online, got a call from them.....they ask a few questions....and told me to go there for an interview .....i went there they ask me a lot of question...then i was filled a reff. form....after that they never call me again....but i'm still waiting for a call.......

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  11.  

    Overnight Stocker Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied online. The process took a weekinterviewed at WalMart Canada in February 2013.

    Interview Details

    Got a call in a week for interviewer very straightforward

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview

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