Walt Disney Company
Walt Disney Company Interview Questions & Reviews
Getting an Interview
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Business Analyst Interview (Neutral Experience)
Interviewed at Walt Disney Company
Interview Details – I applied online at disyney.com and receives an immediate response from the HR for a phone interview. The HR phone screen interview was very straight forward and specific to changing business priorities, out come driven initiatives and value substantiation. Then i was scheduled for a second interview which went very well and hope to get the role. I am still waiting for the offer call or email.
Interview Question – I was given a business case and asked to analyze and describe how one could demonstrate value substantiation. Answer Question
Very Difficult Interview
Undeclared Interview (Negative Experience; Very Difficult Interview)
I applied online and interviewed at Walt Disney Company.
Interview Details – I am a manager and was thrilled to be interviewing for a corporate position, but I became disenchanted during the hiring process.
Initial phone interview by HR about 10 days after online application. The HR team is nicely organized and communicative. Video interview a week later. On-site 2 weeks after that. I was the final/sole candidate at that point.
Each interview was different, and not what was expected at that "stage" of the process. (Personally, I didn't feel that I performed that great from Day 1, and was wondering why they even kept me moving forward?! But I thought perhaps I underestimated my ability, or they really just had no one better to choose from! )
Once on-site, (a vast sea of small cubicles and plain conference rooms,) I met with about 8 people. Hard to explain here, but it feels like a police interrogation, like they have the answers already and know you're guilty, but they enjoy putting you through their line of questioning. Very uncomfortable. They seem to derive some pleasure out of it. Had it been a different company, I'd have removed myself from candidacy...I got the feeling I wouldn't have much job security if hired in this role; they'd always be looking for a way to make me look bad.
I actually wished/expected they'd give me some sort of project vs. a series of interrogations where I was defending myself (rather than illustrating my capabilities). With few exceptions (upper management, who I quite liked,) they came off as smug and unyielding; also, there was a universal vibe of frustration in working for a giant company where decisions go through so many levels, and effecting change is nearly impossible.
I ended up questioning whether I even want to work there in any capacity. I'd already expressed reservations to my family. Sadly, if this was a good example of their culture, maybe it's not for me, after all.
Interview Question – I wasn't expecting to be instructed to explain a gap in employment from 15+ years ago. (Really?!) Answer Question
Intern Interview (Neutral Experience; Easy Interview)
I applied online and the process took 7 weeks - interviewed at Walt Disney Company in May 2014.
Interview Details – Got an email requesting me to sign up for an initial phone screening. I spoke to a recruiter during the screening and she asked me general questions about availability, interests, and personality. She was very nice and enthusiastic. After three weeks I finally got an email back saying they want to interview me. I scheduled an interview with the hiring managers. We spoke over the phone and it was a fairly typical interview. They asked me about my prior experiences and different skills relevant for this position. I never heard anything back even after following up, and found out I didn't get the offer only by checking the online application status.
Interview Question – Use three words to describe yourself.
How do you feel about Disney?
Tell us about a difficult experience you faced. Answer Question
College Internship Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 months - interviewed at Walt Disney Company in October 2013.
Interview Details – I applied for the college internship for a cast character. The woman I spoke to was very nice yet did not show much emotion due to the fact of not wanting to show any favoritism or any tip that I would be moving on to the next step. My interview was great and I moved on to the audition process where I was declined for my height but they were great people and it was an amazing experience
Interview Question – What would you do if a child stepped on you and you were a headed costume that does not speak? View Answer
Anonymous Interview (Positive Experience; Average Interview)
I applied online and the process took a day - interviewed at Walt Disney Company in March 2014.
Interview Details – I applied this position online. A couple days late, I received a email from Disney which asked for a phone interview. Then, I scheduled a spot to do the interview with the HR person. The question included a lot of behavioral questions. The HR personnel sounds very energetic and enthusiastic. You can tell the passion through the conversation with him. Overall, I think I did ok, but I haven't get the ticket to next round.
Interview Question – What's the most difficult situation you were facing? How did you overcome it? Answer Question
Finance Intern Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 2 months - interviewed at Walt Disney Company in September 2012.
Interview Details – One phone interview that was very basic and after that, an interview that focused on my job application. I didn't get past that part, but I know that that was the end of the process.
Interview Question – Very detailed accounting related questions, such as what type of income is best to go by, etc. Answer Question
College Program Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 days - interviewed at Walt Disney Company in October 2013.
Interview Details – First you have to submit an application online with your basic information and what roles you would like to apply for. After that if they like you, they will send you an email with an invitation to do a web based interview. After this interview is completed, if they select you to move on, you will get another email asking to schedule a phone interview.
HOW TO MAKE A LIST OF THINGS TO SAY IN THE INTERVIEW
1. Think of the roles you want to apply for. Doesn't matter what it is, just think of the roles.
Identify what makes someone THE BEST at that role. Not just good, the best. What does the picture perfect cast member look like? If you want to be a Fairy Godmother in training, what in your mind is a perfect FGiT?
2. Think of that list of traits and qualities, and then think of how many of those you exemplify or that experience has given you. For example, if you're applying for Concierge and you know Concierge folk have to be friendly and welcoming, and you've gotten lots of experience and were told you were definitely friendly and welcoming, that's a good thing. Write it down.
3. Now you have a list of things YOU'RE good at that match what the PICTURE PERFECT CAST MEMBER is good at. It may not match completely, but that's OK. You now want to remember stories of your experiences- what was one EXCEPTIONAL time that you displayed the traits you know you're good at? If you're having trouble, try thinking back to times you had to deal with difficult Guests/customers, and situations like those where you handled it well. Remember several of these stories, and write them down. The more the better.
4. Practice recalling these stories out loud until they are natural.
5. You're all set. Now all you have to do is, whenever they ask a question of you, see if you can answer the question by steering the conversation in the direction of your experiences.
QUESTIONS SOMEONE WAS ASKED DURING THEIR INTERVIEW
1. We talked about my past work experience and she asked which job that I’ve had has been my favorite.
2. The ever important why you want to work for Disney and if I’d ever consider working full time with Disney. This is definitely something you’re going to want to have an answer prepared for as it is always asked. I was also asked if I had a favorite park or attraction.
3. Would you rather work in groups or independently?
4. How would you describe your work pace?
5. She of course asked what my top 3 roles were and asked if I would be interested in adding custodial or housekeeping. She made a comment about how I had a good long list of roles at the beginning of the interview. This really made me nervous even though she said there was no right or wrong answer and after I said no, she just said ok and we moved on. It’s quite common for interviewers to ask if you’re willing to add roles such as QSFB or housekeeping to your checklist as these are roles that require a lot of people but not many people want. If you really don’t want to do them, don’t be afraid to say no. I said my top 3 were Attractions, Merchandise, and Character Attendant.
6. Why do you want to be a character attendant?
7. What have you done in your past jobs where you’ve made a guest feel special?
8. How would I instill Disney magic from beginning to end at the entrances? Or something like that. This was a question directed towards Main Entrance Operations.
9. Do you have any cash handling experience? I mentioned working at a fast food restaurant at the beginning and after asking this she was like, “Oh at Culvers’, right?”
10. She asked about my experience speaking in front of groups and how it makes me feel. I mentioned most of my experience was from presentations in class so she asked what the longest speech I’ve had to memorize was.
11. She also asked how I’d feel about doing a job that was repetitive. Then she asked what I’d do if I was interrupted while giving a speech or something.
The person who had these questions/answers got accepted and is now on a professional internship with Disney.
Very Easy Interview
Web Developer Interview (Negative Experience; Very Easy Interview)
I applied through a recruiter and the process took a day - interviewed at Walt Disney Company in May 2014.
Interview Details – Received an email from a Disney Recruiter saying that he had seen my resume and was impressed with my HTML experience. He also called, but I missed the call. I responded to his email, then called him back the next day. We chatted while he pulled up my resume, which I assume having been pulled down from one of the job boards was fairly mashed up. Over the next few minutes, he noted that I had had a contract at Disney previously and asked about that. I gave him a summation of that job. He asked for a copy of my most recent resume--I said I'd send it. During this time, he's still looking through the downloaded copy. All of a sudden, he says, "You've been contracting. I don't know if you're what we're looking for." I figured it was one of two things, either he'd gotten down to the education portion and figured out I was over 65 (I don't think Disney has any issues with hiring people over 65 for the minimum wage jobs, but I've run across a few times in applying where they don't seem to prefer 35 and under for technical positions if the position is going to result in or starts out as permanent placement. I thought the other possibility was that he noted that the recent contracts we've done have been through my own company (i.e., multi-owner LLC), so were basically freelance contracts, rather than W-2. From working on the one contract at Disney and comments friends and neighbors have made who work or worked for Disney, other than the Imagineers, the company isn't too trusting of those who partially survive by being self-employed (i.e., finding their own contracts). I'm not sure why, since they profess to be seeking people who can manage their time and work without close supervision. So, maybe it was the age think.
Interview Question – Other than noting the one contract I had worked at Disney, and blurting out "You've been contracting," he asked no questions that related to anything to do with the job beyond his initial statement in his email that he had contacted me specifically because of the breadth of my HTML experience. So no questions. View Answer
Finance Intern Interview (Neutral Experience)
Interviewed at Walt Disney Company
Interview Details – applied online and got an email asking me to sign up for a 30 minutes interview. Then interviewed by hr. the hr person was very quiet. She just asked the questions and then typed my answer. there were no interaction.
Interview Question – everything is pretty ordinary Answer Question
Credit Analyst Interview (Positive Experience; Average Interview)
I applied online and the process took 2+ weeks - interviewed at Walt Disney Company.
Interview Details – Waited around 2 weeks before the HR Department reached out and called me, had a brief phone interview, then later interviewed with 3 members of the credit department.
Interview Question – Nothing too difficult, a lot of standard interview questions such as "where do you see yourself in 5 years". Answer Question
Interviews for Top Jobs at Walt Disney Company