Wells Fargo Interview Questions

Updated Jul 31, 2015
2,134 Interview Reviews

Interview Experience

Interview Experience

72%
20%
6%

Getting an Interview

Getting an Interview

61%
12%
8%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

2,134 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1. Helpful (88)  

    Teller Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 7 weeksinterviewed at Wells Fargo.

    Interview

    So you apply to all the job postings that you want online wellsfargo.com/careers. You have to make an account and apply for each job post individually. Then you get an email to do a screening. It's a bunch of random aptitude questions. Then you'll get a choice as to when you would like to attend a group interview. This is for your entire metropolitan area. You interview with a recruiting officer. The group interview is about 2 hours long. You have to apply for all the job postings you want online again. Then you'll get an email telling you you can come for another interview-it is either one on one or another group interview. Or you'll get one saying they chose to go a different direction. If you get the former you'll go to a group interview-at least in my case- with a hiring panel. It has the district manager, and the managers at all the stores that have openings in the area. They'll ask you questions. Then at that point they write what they like about you and send it to recruitment who then makes the final decisions. Then the recruiting officer will either call you or email you telling you if you got the job. But careful, then you have to do an online application, set up a date for a fingerprint analysis, then the background check officialpy starts which could take a while. The. After that clears it's another week or two until you go into 2 weeks of mandatory 8-5 training. All in all the hiring process is about 6-8 weeks. It's long for an entry level job. Tips- you don't have to be the first one to answer all of the questions but try to be the third or forth, because sometimes they'll skip to the next question for the sake of time Smile: look the interviewer straight in the eye and smile and make eye contact even when they're talking to the whole group. Dress: Dress better then you think you should. Wear a suit. For girls a blazer and work pants is perfect. They should be wrinkle free and ironed. Stick with neutral colors and minimal makeup. Girls don't ever wear bold lipstick to an interview it's just not appropriate. And no chipped nail polish. Guys- if you wear a suit don't wear a black tie- it's only appropriate for funerals and weddings. Make sure your socks don't show and your tie should match your shirt. Sales- what they're looking for the most is cash experience and sales experience. And people who can learn quickly and easily. Extra friendly is the key word here. They also have customer satisfaction surveys so if you're not great with customers it might not be the right fit.

    Interview Questions

    • Whats a time you've overcome an obstacle? what did you learn?   4 Answers
    • Whens a time you've dealt with a difficult customer? How did you retain them?   2 Answers
    • Name a professional achievement. What did you learn about yourself?   1 Answer
    • We find coachability very important. Whens a time you'd say you learned a task quickly and effectively   1 Answer
    • Tell us about a personal sales goal. MOST IMPORTANT   2 Answers

    Negotiation

    Sometimes with tellers you'll have to mark both part time and full time because they have more part time positions available- but it could lead to full time. Just be prepared that it could be part time they're offering you. I got A part time of 24 hours a week.

  2. Helpful (4)  

    Teller Interview

    Anonymous Interview Candidate in Portland, OR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Wells Fargo (Portland, OR).

    Interview

    It was a rather easy interview process. I applied (I knew someone who already worked there). I didn't get an interview because I knew someone though. I had to apply online and was pre-screened. It was a rather short interview and didn't include a panel, however I did meet everyone who worked at the branch before and after my interview. It was a very comfortable experience as I was new to interviewing for a professional position and didn't know what to expect. Larger branches may be more intimidating to interview at.

    Interview Questions

    • Give an example where you handled a customer conflict, how did it turn out? Where do you see yourself in 5 years?   Answer Question
  3. Helpful (2)  

    Teller Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at Wells Fargo.

    Interview

    Applied multiple times; One or two phone interviews.., one group interview, three in-person interviews. I got denied twice and the third interview I got hired. I applied for a Teller position at the young age of 19 with little work experience, so I had a more difficult time in my interview process. Five years more mature, I would describe this interview process as easier. No unexpected questions, just be able to explain customer service experience, it also helps to have sales and cash drawer experience.

    Interview Questions

    • Describe an example of your best customer service. Describe a challenging customer situation and how did you overcome it?   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    Teller Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took a weekinterviewed at Wells Fargo.

    Interview

    Filled out an app online and finished a screening process that let me set up a phone interview immediately. Phone interview was about 20 minutes after which I was referred to an in store interview. I was interviewed by the branch manager as well as 2 other managers. The in person interview was about 40 minutes and quite a bit more in depth than the phone interview. They let me know they had several other interviews and would have someone call within a week to let me know the results either way. A few days later I received an offer. The entire process was easy and straightforward and everyone I came into contact with was super friendly and helpful.

    Interview Questions

  6. Helpful (1)  

    Service Manager II Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Wells Fargo.

    Interview

    5-7 interview questions about how you have handled situations. First you have a phone interview. Then you have a face to face interview. It's always great to have a business plan focusing on activities.

    Interview Questions

    • Tell me a time when you coached an employee who was having difficulty with sales.   Answer Question
  7.  

    Senior Human Resources Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3+ monthsinterviewed at Wells Fargo.

    Interview

    The process is very thorough and took over 3 months. This allows you the opportunity to meet the key stakeholders you will be working with if selected. There were 2 phone interviews followed by 3 separate face to face interviews with at least a week in between each interview. Then just over 2 weeks before the offer was communicated.

    Interview Questions

    • What, specifically, interested you in Wells Fargo and in this particular role?   Answer Question

    Negotiation

    They were very reasonable and open to discussion. I gave a little and so did they.

  8.  

    Teller Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Wells Fargo.

    Interview

    First we had a phone screening. Then after we moved on to the next round of face to face interviews. These interviews contained a bunch of fit and simple questions to make sure were able to work in a team environment.

    Interview Questions

  9. Helpful (2)  

    Business Analyst Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 3 daysinterviewed at Wells Fargo.

    Interview

    I had an initial phone screen with two hiring managers that lasted 30 minutes. There were quite a few situational questions asked during the interview. I was called back within a 2 days and was offered the position.

    Interview Questions

    • What was a challenged you faced in your past position and how did you over come it?   Answer Question
  10.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Wells Fargo.

    Interview

    Received a call for and have a brief phone interview. On the phone they may ask you how to toggle between screens. Went in for an in person interview. The woman I interviewed with was very laid back but did mention that she was hesitant about hiring me due to my sales.

    Interview Questions

    • What's your AHT(Average Hold Time)?   Answer Question
    • Q: They will question you about your sales experience.   1 Answer
  11.  

    Actuarial Analyst Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 4+ monthsinterviewed at Wells Fargo.

    Interview

    For an analyst, there are usually 1-2 phone interviews and a face-to-face. The in person interview is a series of one-on-ones with consultants and analysts that are at or above the level for which you are intervieiwing. Most of the interview will be a "get to know you" and "let me tell you about the job" type of discussion, but there are a series of behaviorial questions included. Once you get to the consultant level there are multiple in person interviews and a panel interview.

    Interview Questions

    • tell me about a time when used one or more sources of information to solve a problem.   Answer Question
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.