Wells Fargo Customer Sales & Service Representative Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

66%
33%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy

3 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Customer Sales Service Representative Interview

Anonymous Interview Candidate in West Sacramento, CA
Anonymous Interview Candidate in West Sacramento, CA
Application Details

I applied in-person. The process took a weekinterviewed at Wells Fargo in February 2013.

Interview Details

I applied, recieved email to schedule phone interview. I was called by a recruiter and asked a couple of questions.

Interview Questions
No Offer
Positive Experience
Average Interview

Other Interview Reviews for Wells Fargo

  1. 2 people found this helpful  

    Customer Sales & Service Representative Interview

    Anonymous Interview Candidate in San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo in July 2009.

    Interview Details

    There is an online application. If sufficient for the basic requirements, you will be required to take a phone interview to determine whether or not you are somewhat competent. It is just a screening process to get you to the group interview. There will be a wide variety of different people at the group interview since diversity is what the company is looking for. There is a group of anywhere from 6-15 people and only a quarter are usually selected to move on. Southern California San Diego region is always hiring because of the turnaround.

    I can not remember many of the questions asked but I'm sure you can find them somewhere on this site. The main goal is to make it known that you have relative sales/customer service experience and can do a bang up job in those areas because after all, being a banker requires you to book loans and accounts.

    There is usually one group interview. If they feel like the group was not a standout one, they will move on to the next one. If they feel like a few out of the group are better for another position, they will either have you do a 1:1 or go to another group interview around that new position. There will usually be an HR rep plus branch managers and district managers on the panel.

    After the group interviews, the HR rep will contact you and ask you to be interviewed 1:1 if the district manager likes you or if there was a branch manager at the interview that likes you. The district manager would refer you to a branch manager.

    I've heard that some of the final interviews require a presentation but I haven't known of too many co-workers who have had to go through that process. Things are always changing.

    Interview Questions
    • What are the top 3 qualities of a successful sales representative?   View Answer
    Negotiation Details
    Negotiation is very limited to none. There is a specific pay structure that includes compensation.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Customer Sales & Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Wells Fargo.

    Interview Details

    1)Telephone Interview with recruiter
    2)Group Interview (can be skipped if recruiter passes you)
    3)Panel Interview (2 or more managers)

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview

Work at Wells Fargo? Share Your Experiences

Wells Fargo

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.