Wells Fargo

  www.wellsfargo.com
Work in HR? Unlock Free Profile

Wells Fargo On-Line Customer Service Representative II Interview Questions & Reviews

All Interviews Received Offers
1 candidate interview Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

On-Line Customer Service Representative II Interview

On-Line Customer Service Representative II
Richmond, VA

The process took 2+ weeks - interviewed at Wells Fargo in April 2011.

Interview Details – Applied on 3/30/2011 online, Received call about 3 days later to set up phone interview. Phone interview held 2 days later.

I was called the next day to set up a 1-1 interview with 2 supervisors for the department. That took place on 4/11/2011. I was called about 5 days after and offered the position.

Interview Questions

  • Tell us about a time you provided excellent customer service and what was the outcome?   View Answer
  • Tell us a time you were able to achieve a difficult sale and what was the outcome?   Answer Question

Negotiation Details – Did not attempt to negoitate, Pay was advertised on job announcement and I thought it was fair for coming into a new company.

Worked for Wells Fargo? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.