Wells Fargo
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www.wellsfargo.com San Francisco, CA 5000+ Employees

Wells Fargo Personal Banker I/CSSR Interview Questions & Reviews

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Personal Banker I/CSSR Interview

Personal Banker I/CSSR

I applied online and the process took 2+ weeks - interviewed at Wells Fargo in January 2013.

Interview Details – >>>Fill online application

 >>> same night online questions

 >>>. pick a time for you group interview

 >>>>Group interview
           First they asked us to sit in a room and pick the locations we want to work near bring a resume to then one by one with the recruiter answered 4 questions : ( your name , why wells , about ur self , where do you see your self in 2-3 years and for god sake dont say manager)
then 2 questions what was a good costumer service you given , how do you meet your goals)

i recommend stand up eye contact everyone smiling , shaking the recruiter hand and thanking them , they will be your ally after this stage..

>>>> next day got a call saying we want you to apply as an CSSR rather than the PB i agreed

>>> 1 week later went to the District manager interview started of with a roll play seeing you use key words i got 3 objections during the role play but keep a positive smile and understand the objection and work with it . then had a 1:1 with a manger asking positive things. then a 2nd 1:1 same day but the negative questions . " i took the objections as a good sign because you know you want to test the car you want to buy"
Also get to know ur D managers i meet one who was a manager in private banking and that is the field i want to grow in .

>>> next Monday i passed the interview did an online background check then did the finger print the day after .

 >>> next day got a call with the offer and my start date and was given a 2 week advise if you need to turn in a notice

. >> got email for the I-9 a week before starting (proof that you can work in usa) and wish me luck ... I am very happy

Interview Question – you have to prepare to stand out coz they will hire as many people that pass.. it simple just dont be negative smile .
they might ask if your not working what have u been up to , for me i was freelancing and volunteering at my libray in teaching classes
  Answer Question

Negotiation Details – straight offer

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