Wells Fargo Personal Banker I (SAFE) Interview Questions

Updated Mar 15, 2015
Updated Mar 15, 2015
46 Interview Reviews

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4 people found this helpful  

Personal Banker I (SAFE) Interview

Anonymous Employee in Redwood City, CA
Anonymous Employee in Redwood City, CA
Application Details

I applied online. The process took 4 daysinterviewed at Wells Fargo.

Interview Details

I applied online, took a test and received an email for a group interview the same day. I chose a time slot that was 5 days away so that I could have some time to prepare. I was pretty nervous about it since I had never done a group interview before and wasn't sure how to stand out in the crowd. Lucky for me, I was the only person scheduled for the interview that day. So the group interview actually because an one-on-one session.

The interview asked me a few standard questions starting with "Please introduce yourself and why you want to work for Wells Fargo", he then asked if I had encountered any difficult situations with a customers and how I resolved the problem. The third question was what was my biggest achievement professionally. I had prepared answers for all these questions, so I did pretty well. The interviewer then explained that he really liked me and implied that he would move my profile along. He informed me that the response could be longer than 5 days (max wait time for second interview.....if any) cause of the holidays. He gave me his business card and asked me to give me a call if I didn't hear back from them with 2 weeks. We then chatted for a couple minutes about holiday plans and stuff as a wrap-up. The whole interview lasted about 40 minutes.

I got a call from a branch manager the next day asking me to go in for the second interview. I'm very excited......haven't done the interview yet. I'll update this review with more information on it when I'm done with it next Monday.

Wish me luck, guys!

Interview Questions
  • If you spend 5 minutes on google, you will be able to collect all of the questions that might be asked at this interview. Nothing unexpected really.   Answer Question
No Offer
Positive Experience
Average Interview

Other Interview Reviews for Wells Fargo

  1.  

    Personal Banker I (SAFE) Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo.

    Interview Details

    Recruiter offered to reschedule but didn't reschedule. The first interview was a breeze yet was not chosen for the second round although more experienced and a better communicator.

    Maybe the job posting should read "experience: 1 yr or more but less than 2 years".

    Interview Questions
    • None if you have experience working in customer service.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  2.  

    Personal Banker I (SAFE) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Easy and reasonable interview phone first then group interview and one and one takes around one month read online all the questions are there be prepared before interview
    Remember customer is always right

    Interview Questions
    Negotiation Details
    Easy
    Accepted Offer
  3. 1 person found this helpful  

    Personal Banker I (SAFE) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    three step process: phone interview, panel interview, and branch interview. basic interview questions testing common sense, morality, and ability to sell. Really sell yourself on customer service skills. It's really huge at branch level because you get secret shopped and surveyed

    Interview Questions
    • nothing difficult just be detailed and work on sales conversations   Answer Question
    Negotiation Details
    little room to negotiate at branch level positions unless you're licensed
    Accepted Offer
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 1 person found this helpful  

    Personal Banker I (SAFE) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    Applied online & was asked to come for a group interview. Sales & goal related questions were asked.After about a week got an email saying i passed the group interview & will have a hiring manager call for second interview.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Personal Banker I (SAFE) Interview

    Anonymous Interview Candidate in Columbus, GA
    Anonymous Interview Candidate in Columbus, GA
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    Great interview. The district manager and the store manager made the process very relaxing. Very informative about all the pros and cons with the company.Good information on the potential for growth and advancement with the company. very motivational.

    Interview Questions
    • tell them a situation involving a good and bad customer experience   Answer Question
    Negotiation Details
    Very straight forward
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Personal Banker I (SAFE) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    Applied online had a email to schedule interview 3 days later. The first interview was a group style interview they put you on the spot in front of your peers, mostly to see how you handle stress.

    Interview Questions
    • Same typical questions. It does seem like the most important one was, where do you see your self in 5 years?   Answer Question
    Negotiation Details
    Not much negotiation I tried but they just said that's all they can do and once I've been with the company longer I'll get raises.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Personal Banker I (SAFE) Interview

    Anonymous Interview Candidate in Madison, WI
    Anonymous Interview Candidate in Madison, WI
    Application Details

    I applied through other source – interviewed at Wells Fargo in December 2014.

    Interview Details

    I was hired internally. Questions are based on past successes with customer experience and sales. For instance: describe a time when you went out of your way to help a customer, what was the result, would you do anything differently? Describe a time when you met or exceeded sales goals. How did you meet your goal? Describe a time when you helped another team member meet their sales goals.

    Interview Questions
    • Describe a time when you did Not meet your goals. Explain why.   View Answer
    Negotiation Details
    I asked for more money and they gave me what I needed. I had to explain why I deserved more money and I explained that I needed to be able to support my family if I were to take on more responsibility and more hours.
    Accepted Offer
    Negative Experience
    Average Interview
  9. 1 person found this helpful  

    Personal Banker I (SAFE) Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at Wells Fargo.

    Interview Details

    The phone interviewer seemed very uninterested at my answers. When briefing about the company details it was nonchalant. I got bored half way through the interview because of the attitute of my interviewer.

    Interview Questions
    No Offer
    Average Interview
  10.  

    Personal Banker I (SAFE) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Wells Fargo.

    Interview Details

    I applied online then did a group interview......followed by a one on one with several managers throughout the region. The one on one is a bit intense because of the role playing and sometimes serious look on the faces of the managers.

    Interview Questions
    • Please explain the most difficult interaction on the job.......heres where you lie! Oh don't feel bad they know you're lying because they lied too.....   Answer Question
    Negotiation Details
    there was no negotiation they told me what the starting pay was and i accepted. Btw i made less in previous job so i saw no sense in negotiating!
    Accepted Offer
    Positive Experience
    Average Interview

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