Wells Fargo

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  www.wellsfargo.com

Wells Fargo Teller Interview Questions

Updated Dec 19, 2014
Updated Dec 19, 2014
795 Interview Reviews

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  1. 9 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 7 weeksinterviewed at Wells Fargo.

    Interview Details

    So you apply to all the job postings that you want online wellsfargo.com/careers. You have to make an account and apply for each job post individually. Then you get an email to do a screening. It's a bunch of random aptitude questions. Then you'll get a choice as to when you would like to attend a group interview. This is for your entire metropolitan area. You interview with a recruiting officer. The group interview is about 2 hours long. You have to apply for all the job postings you want online again. Then you'll get an email telling you you can come for another interview-it is either one on one or another group interview. Or you'll get one saying they chose to go a different direction. If you get the former you'll go to a group interview-at least in my case- with a hiring panel. It has the district manager, and the managers at all the stores that have openings in the area. They'll ask you questions. Then at that point they write what they like about you and send it to recruitment who then makes the final decisions. Then the recruiting officer will either call you or email you telling you if you got the job. But careful, then you have to do an online application, set up a date for a fingerprint analysis, then the background check officialpy starts which could take a while. The. After that clears it's another week or two until you go into 2 weeks of mandatory 8-5 training. All in all the hiring process is about 6-8 weeks. It's long for an entry level job.

    Tips- you don't have to be the first one to answer all of the questions but try to be the third or forth, because sometimes they'll skip to the next question for the sake of time
    Smile: look the interviewer straight in the eye and smile and make eye contact even when they're talking to the whole group.
    Dress: Dress better then you think you should. Wear a suit. For girls a blazer and work pants is perfect. They should be wrinkle free and ironed. Stick with neutral colors and minimal makeup. Girls don't ever wear bold lipstick to an interview it's just not appropriate. And no chipped nail polish. Guys- if you wear a suit don't wear a black tie- it's only appropriate for funerals and weddings. Make sure your socks don't show and your tie should match your shirt.
    Sales- what they're looking for the most is cash experience and sales experience. And people who can learn quickly and easily. Extra friendly is the key word here. They also have customer satisfaction surveys so if you're not great with customers it might not be the right fit.

    Interview Questions
    • Whats a time you've overcome an obstacle? what did you learn?   Answer Question
    • Whens a time you've dealt with a difficult customer? How did you retain them?   Answer Question
    • Name a professional achievement. What did you learn about yourself?   Answer Question
    • We find coachability very important. Whens a time you'd say you learned a task quickly and effectively   Answer Question
    • Tell us about a personal sales goal. MOST IMPORTANT   Answer Question
    Negotiation Details
    Sometimes with tellers you'll have to mark both part time and full time because they have more part time positions available- but it could lead to full time. Just be prepared that it could be part time they're offering you. I got
    A part time of 24 hours a week.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    Applied online did the assesment and the group interview. Ridiculous questions! They want you to sell yourself as a proof that you can sell their product! Wasnt really looking if you are a good fit for the position

    Interview Questions
    Reasons for Declining

    Was looking full time but offered part time

    Declined Offer
    Easy Interview
  3.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    fairly easy, group interview. Weed out process to see if you would be a good fit, have sales experience and customer service experience. If that goes well, you than have an interview with the district manager and/or hiring manager for the store you will be placed in. This consisted mostly of situational and behavioral questions.

    Interview Questions
    Accepted Offer
    Average Interview
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  5.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Group interview followed by one on one interview with branch managers who liked you in the group interview. some role playing in group interview, example of trying to sell something.

    Accepted Offer
  6.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I got a phone call, saying that they want a phone interview. The questions were pretty similar to any other customer oriented job positions. "Give me an example of a customer who was unhappy with your service and how you overcame it." or "Give me an example of a successful customer service." etc.

    Interview Questions
    • Coming up with specific example at the moment on the spot was pretty hard.   Answer Question
    No Offer
  7.  

    Teller Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 3 weeksinterviewed at Wells Fargo.

    Interview Details

    It was very easy for me because I had previous banking experience. Questions on customer service and examples of sales. One of the advantages of working for Wells Fargo is that they will hire you without banking experience as long as you are confident, can proves your outstanding customer service experience in other industries and preferably sales.

    Interview Questions
    • Didn't have any difficult questions, all a re very straight forward and job related.   View Answer
    Negotiation Details
    I tried to get a better starting rate but Wells Fargo in NYC gives every one the same starting salary.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    You have to apply online and then if you pass a short online process you get to go to a group interview. This interview isn't with branch managers though it's with a hiring person. If you pass this interview you get to go to an interview at the branch level. Mine was a group interview with four branches present.

    Interview Questions
    Negotiation Details
    I asked for more and they said no, take it or leave it
    Accepted Offer
  9.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at Wells Fargo.

    Interview Details

    I simply applied, got an interview offer via email then got invited to abgroup interview. She told us to wait 5 days for a rejection letter. But I have not recieved one now because its the holiday time of the year, we have to wait a fwweeks to get an one on one interview. That is what I am now waiting for. The group interview was fun! I had a blast getting to know my potential team members! The questions were basic interview questions.

    Interview Questions
    Negotiation Details
    We negotiated my hours to work around my school hours and for my second job. They are highly flexible with their hours!
    Accepted Offer
    Negative Experience
    Easy Interview
  10.  

    Part Time Teller Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online – interviewed at Wells Fargo in December 2014.

    Interview Details

    Online application then received an email to do an online screening, after completing that I immediately received an email inviting me to choose an interview date/time. Did group interview with about 11 other candidates. It lasted for exactly 2 hours n was then told that we would receive an email about the next step. Seven days after my interview I got an email from them saying they've decided to go with other candidates at the time and shockingly 5 days later I received a call from the recruiter saying he found another opportunity for me an set me up with an interview at the store where I was interviewed by the store manager and another person. Interview went okay, the team seemed very friendly. I was told that they have to send results back to the recruiter and he would be contacting me with whatever decision they made. So I'm currently waiting on that call or email.....HOPEFULLY I get it because I need it. Good luck to everyone that's going on interviews.

    Interview Questions
    • A time you went up and beyond with for a customer.....it was just behavioral questions. To me all interviewers ask the same thing or similar   Answer Question
    No Offer
    Average Interview
  11.  

    Teller Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Anonymous Interview Candidate in Colorado Springs, CO
    Application Details

    I applied online. The process took 5 daysinterviewed at Wells Fargo in December 2014.

    Interview Details

    I applied online at wellsfargo.com/careers. I received an online screening the next day, completed it, and the next day, I was sent an email saying I could schedule my own interview for the following week (4 days later). It was a group interview with just two other people, but I was told that sometimes, they have up to 25 people! I'm glad there were only three of us. It was a very easy, laid back interview, which was nice. We all filled out a questionnaire and took some notes on the job description. It seems like an awesome company to work for. At the end, we were all told that we would be selected to go further in the process. Unfortunately, they didn't respect my choice of location. I was called today to setup an interview with a bank that's 30 minutes from my house, which I specifically put I did not want to work on. I had to turn them down because I can't make that commute for only $11.33 an hour.

    Interview Questions
    • What is a professional accomplishment you are most proud of? What was the outcome, and what did it teach you about yourself?   Answer Question
    Reasons for Declining

    The commute was way too far for the compensation. $11.33 is better than minimum wage (which is $8 here), but it's not good enough to spend an hour commuting to/from work each day.

    Declined Offer
    Positive Experience
    Easy Interview

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