Wells Fargo Teller Interview Questions

Updated Oct 20, 2014
Updated Oct 20, 2014
756 Interview Reviews

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  1. 35 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo in July 2014.

    Interview Details

    Applied for position online, completed screening online, got interview that week. Was a group interview with 8 other candidates for other locations. Answered 4 questions, watched a video about the position, and filled out another application. Interview lasted a little over an hour. Be sure to be relaxed and poised, think about your responses before answering so that you don't stumble over your words. Be sure to mention any experience with sales that you have, that is mainly what they are looking for.

    Interview Questions
    • Why do you want to be a teller, name a time you went above and beyond with customer service, how would you try to fix your sales record, name a time you reached a personal goal.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very normal interview questions and process. Took about two weeks before start. I applied online and received a phone call about a week after to set up an interview in person.

    Interview Questions
    Accepted Offer
  3.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    I was part of a group interview in which there were roughly twelve other. interviewees. Luckily I had seen some of the questions that were asked because of posts on here; the two main questions regarded a time when you went above and beyond to give great customer service, and why you see yourself at Wells Fargo. The interview discussion was focused largely on sales and customer service ability, as those are the main components to the position. The interviewer had brought along the district manager and a branch manager, and they all pitched in to explain the day-to-day operations of being a teller. Overall it was a painless experience!

    Interview Questions
    • Explain a time when you went above and beyond to provide excellent customer service.   View Answer
    • Why do you see yourself as a teller for Wells Fargo? What draws you to finance, and what about Wells Fargo in specific attracts you?   Answer Question
    Reasons for Declining

    I wasn't formally offered a position, but was encouraged that I would be offered a second interview. Unfortunately, my class schedule won't allow for me to attend two weeks of full-time training.

    Declined Offer
    Easy Interview
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  5.  

    Lead Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Situational interview process in which your answer isn't wrong but they use your response to see if your a good fit for that branch. You might not be a fit for that branch but others may be more your style.

    Interview Questions
    • Prepare before interview so not to be thrown off by questions.   Answer Question
    Negotiation Details
    They will not negotiate anything
    Accepted Offer
  6.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo.

    Interview Details

    I applied online ,received a follow up email that included a personality test, received a call for a group interview , then was called for a second interview with my managers to be and got the all back the same day

    Interview Questions
    • A time when you went above and beyond to make a sale ?   Answer Question
    Negotiation Details
    No negotiation offered
    Accepted Offer
    Neutral Experience
    Average Interview
  7. 1 person found this helpful  

    Part Time Teller Interview

    Anonymous Interview Candidate in Irvine, CA
    Anonymous Interview Candidate in Irvine, CA
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    1) Basic online assessment.

    2) Group interview.
    - watch video about company
    - recruiter explains policies, details about position, etc.
    - recruiter then asks for introduction and then asks 3 questions
    - lasts about 1hr30min

    3) 1:1 w/branch managers

     - Dress business professional.

    - Make a point to answer using STAR format (if /when possible).

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  8. 1 person found this helpful  

    Teller Manager Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    I applied for this job online and then took an assessment. After passing the assessment I was called by H.R. and was interviewed on the phone and then set up and interview date to meet with the Branch Manager and District Manager.

    Interview Questions
    • The most difficult question they could ask was what is your weakness and as I really did not have one.   View Answer
    Negotiation Details
    I really did well in the negotiation phase when they asked me what are my salary requirements. I simply ask the pay range, and explained that I would need to know that in order to give a detailed answer of my requirements. As my salary requirement is realistic and given the strengths I possess, make me an excellent value for your compensation dollar. They then tell me there range and I ask for the most given my experience.
    Accepted Offer
    Positive Experience
    Easy Interview
  9. 1 person found this helpful  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Super easy. I had my group interview, 2nd interview, and got an offer all in one day. the hiring process was super speedy, they say it might take a few weeks for all of it to happen, but that's very unlikely.

    Interview Questions
    • I thought the interview was very easy, nothing too difficult.   Answer Question
    Accepted Offer
  10.  

    Lead Teller Interview

    Anonymous Interview Candidate in Greensboro, NC
    Anonymous Interview Candidate in Greensboro, NC
    Application Details

    I applied online – interviewed at Wells Fargo in October 2014.

    Interview Details

    Applied on-line and received a telephone interview within a couple of days. Met with a 2 panel committee within a week. All were professional, cordial and made you feel welcome.

    Interview Questions
    • Give an example where you did not understand a cs need and how did you overcome it.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Wells Fargo in October 2014.

    Interview Details

    Received an email to schedule an in person interview which ended up being with around 8-9 other candidates; hence, no wonder it said it would go for 2 hours... watched a short video regarding their work environment and customer service guidelines. Then the interviewer then put together a series of 4 questions and had volunteers stand up and give their answers. Could have been more relaxed than i was. Didn't get a position. Heard a lot of input from others. Overall interview seemed unfair because of the wide range of different experience levels from candidates.

    Interview Questions
    • There were none. Everything was answerable form the top of your head; no curveballs.   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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