Wells Fargo Teller Part Time Interview Questions & Reviews

Updated Aug 21, 2014
Updated Aug 21, 2014
723 interviews

Interview Experience

Interview Experience

61%
25%
12%

Getting an Interview

Getting an Interview

74%
5%
0%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

723 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1. 10 people found this helpful  

    Teller Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Wells Fargo in July 2014.

    Interview Details

    Applied for position online, completed screening online, got interview that week. Was a group interview with 8 other candidates for other locations. Answered 4 questions, watched a video about the position, and filled out another application. Interview lasted a little over an hour. Be sure to be relaxed and poised, think about your responses before answering so that you don't stumble over your words. Be sure to mention any experience with sales that you have, that is mainly what they are looking for.

    Interview Questions
    • Why do you want to be a teller, name a time you went above and beyond with customer service, how would you try to fix your sales record, name a time you reached a personal goal.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2. 1 person found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview, followed by another phone interview, followed by an in-person interview. Interview was with two managers in an office setting, they seemed preoccupied and busy. Seemed to stress importance of sales and candidates ability to meet sales goals

    Interview Questions
    • Asked about sales experience, strengths and weaknesses at former job, how to handle difficult customers etc   Answer Question
    Accepted Offer
  3.  

    Part Time Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Wells Fargo in July 2014.

    Interview Details

    Applied online to multiple listings, took "evaluation" and was cleared for initial interview each time, but received emails stating no interview times were available every time I applied, with a warning that positions fill quickly so there may not ever be an interview time available. Even if I completed the application, evaluation and went to schedule my interview within minutes, always was told no times available. Finally had a recruiter call me to see if I was still interested in interviewing and we scheduled a time for an initial phone interview/screening. Once that was completed she moved me on to schedule with the hiring manager, but that scheduling took another week and then the interview was rescheduled anyway. Finally had my interview with both the branch manager and teller coordinator.

    Interview Questions
    • I don't think there were any really unexpected questions, the recruiters send a "how to interview" document so really read that. They expect you to give examples of how you reacted and handeled specific types of situtations while at your last company. Have details ready and be comfortable.   Answer Question
    Negotiation Details
    Being a part time teller, I didn't try to negotiate. They offered more than I expected to start with at $11.50 an hour.
    Accepted Offer
    Positive Experience
    Average Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Teller At Wells Fargo Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2+ months - interviewed at Wells Fargo.

    Interview Details

    The hiring process is very long. I had a online screening passed it and within a week received an invitation to a group interview. I did well enough to get a interview at a Wells Fargo near me a few weeks later. I did well with this interview as well however it took them months to respond to me as to whether they decided to hire me or not. They told me two weeks.
    I also have constantly asked my recruiter for updates and she could provide no such information. I did everything right follow up emails, eye contact, looked presentable and my resume was tailored made for this position.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  6. 1 person found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online - interviewed at Wells Fargo.

    Interview Details

    I applied online and immediately filled out an online screening. If you do well on the screening it prompts you to select a time for a group interview. The group interview was at the headquarters with a Wells Fargo recruiter and about 12 applicants. The questions were pretty simple. We went around the room and introduced ourselves and explained why we chose Wells Fargo. They like for your To emphasize their focus on customer service. Sales experience also looks good. There were about two other questions: Explain a time when you provided excellent customer service and a time where you had to solve a problem. I got a call back less than an hour later scheduling an interview with a branch manager and service manager. That interview was two days later. They asked more in depth questions about my previous experiences with customer service and sales experience as well as the same questions that were asked in the group interview. I didn't have any previous sales experience and was honest about that but expressed my interest in learning their process and how my previous customer service experience would tie in with sales. Be prepared to answer with specific examples and be sure to have copies of your resume. I got a call back the next day with a job offer. They do group training classes and I was placed in the next available class which was about two weeks later.

    Interview Questions
    • Describe a time you provided excellent customer service and a time you solved a problem.   View Answer
    Negotiation Details
    I didn't negotiate. They were very clear up front about the hours and salary.
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 6 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online - interviewed at Wells Fargo in April 2014.

    Interview Details

    There were two interviews that took place. The first was a group interview at the HR office. There were 12 in the group I was in, all of us applied for a teller position, but at different locations. It was pretty simple, more of an introduction to the job than an interview. There were only five questions asked, all about previous experience and how you solve problems or overcome issues at work. From there, if selected to continue, a second interview takes place at the branch that wants to hire you with the manager and service managers. Both interviews were pretty basic, asking about experience and background, how you can contribute to sales to the branch, which is extremely important.

    Interview Questions
    • The biggest thing with Wells Fargo is sales, so be prepared to give examples of your past sales experience (if any) and how you would go about selling to customers.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Wells Fargo.

    Interview Details

    Process started with online assessment if passed automatically directed to schedule group interview on-line and from there a 1:1 interview with stores who chose you. It was a little tedious picking the branch and hoping the branch you preferred liked you as well

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Neutral Experience
    Difficult Interview
  9.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online - interviewed at Wells Fargo.

    Interview Details

    First interview is phone interview. If the interviewer likes what they here, you proceed to a group interview where they ask you very basic questions to see how you interact. Branch representatives are there listening in to see if you would be a good fit at the their branch. If you pass the group interview, you then have an interview with a branch manager.

    Accepted Offer
    Easy Interview
  10. 11 people found this helpful  

    Bank Teller Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 4 days - interviewed at Wells Fargo in May 2014.

    Interview Details

    After submitting application you will get an email with screening questions. They are really easy as they are based on how many years you have of experience of Customer service and selling experience. If you pass you will get a screen where you will be able to pick an interview time which will be conducted as a group.
    Your group will be from anything from 5-10 max. people. You will get ask 3 questions such topics as customer service, selling goal and accomplishments.
    If you pass your group interview then your information will be passed down to the branch you applied to. From there you will get a call to set up interview and well they will. have about 6questions. Then its up to the Branch manager to decide which candidate best fits his location. So good luck ! be relax and stay true to yourself

    Interview Questions
    • Tell me about a time you went above beyong for a customer?
      What has been your biggest accomplishment? How did you do acheive it ? What was the outcome ?
        Answer Question
    No Offer
    Neutral Experience
    Average Interview
  11.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Wells Fargo in August 2014.

    Interview Details

    I had a total of three interviews. When applying online, you will have to pass an online assessment, which is very easy. If you pass the test, they automatically will send you an appointment date and time for your group interview. I found the group interview easy. Everybody will answer 3 questions out loud. Just remember to think of examples from your previous jobs that will show your experience with customer service. If you pass that group interview, then they will call you for a one-to-one interview in the same office, but with directly with the branch managers.

    That second interview I found a little harder because besides asking the typical interview questions, we had to do role play with the managers. They will make you do role play with 2 managers, and both have to agree to hire you. The recruiter called me that day and told me that I made it through. However, that was not the end. I was assigned a branch 9 miles from my house and was told to go for a third and last interview at the branch. I went and got interviewed by the branch manager and service manager. They asked me similar questions to the ones from the previous interviews. They were two super nice young females and I felt I did well. They called me a day later and offered me the job. I accepted.

    Some questions I can remember:
    Why do you wanna work for WF?
    Why do you want to be a teller?
    What challenge have you have had in your previous jobs with a customer and how did you solve it?
    What is a experience that you went out of your way to help a customer? What did you do? How did that help you and why?
    How would you handle an angry customer?

    Interview Questions
    • What is a experience that you went out of your way to help a customer? What did you do? How did that help you and why?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

Worked for Wells Fargo? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.