Wells Fargo

  www.wellsfargo.com
  www.wellsfargo.com

Wells Fargo Banking Interview Questions

Updated Dec 18, 2014
Updated Dec 18, 2014
706 Interview Reviews

Interview Experience

Interview Experience

60%
27%
12%

Getting an Interview

Getting an Interview

47%
17%
9%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

706 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1.  

    Phone Banker I Interview

    Anonymous Interview Candidate in El Monte, CA
    Anonymous Interview Candidate in El Monte, CA
    Application Details

    I applied online. The process took a dayinterviewed at Wells Fargo in November 2014.

    Interview Details

    I just had a phone interview for a phone banker position in El Monte, Ca with a recruiter from Texas. It was the most unprofessional, impersonal interview I have ever experienced. The recruiter was rude and kept cutting me off whenever I tried to answer a question. She didn't want any details just short answers. She kept telling me to slow down because she had to type my answers. I basically had to speak like a robot and when I wouldn't she would get upset. Still, I answered each question the best I could. I was told at the end of the interview that I would either receive a call from a recruiter in El Monte to schedule an in person interview within 24 to 48 hours or an email explaining that there are better candidates. All I can do is wait and see if I get a chance for a second interview.

    Interview Questions
    • Be prepared to answer about your past sales goals(exact numbers and or percentages) how you met those goals, how you were compensated(If by dollar amount, will ask for exact dollar amount you made in incentive i.e daily, weekly, or monthly).. How do you upsell... Explain a time when you had to handle a difficult situation and what was the outcome.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo.

    Interview Details

    I applied online ,received a follow up email that included a personality test, received a call for a group interview , then was called for a second interview with my managers to be and got the all back the same day

    Interview Questions
    • A time when you went above and beyond to make a sale ?   Answer Question
    Negotiation Details
    No negotiation offered
    Accepted Offer
    Neutral Experience
    Average Interview
  3. 1 person found this helpful  

    Phone Banker I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Wells Fargo.

    Interview Details

    Applied online, they emailed me with different times for a interview. It was a group one so the interviewer went around the table asking us all the same questions (about 8 people interviewing at a time). then I was called for a second interview, a one on one, and that's where you sit down with two supervisors and go through employment history and basic questions like explain a time you had to deal with an upset customer. They contacted me about an hour after the one on one and offered me a job and then had me fingerprinted.

    Interview Questions
    • They give you a sheet of paper and a highlighter and ask you to read it and make whatever you think is important on the paper. It's a test so mark that baby up, they take the paper with them when you leave.   View Answer
    Negotiation Details
    I did not negotiate because they offered me a lot more than I was making at the time but I believe you can counter. Keep in mind if you work the late shift you make an extra 15% on your paycheck with the pay differential.
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 32 people found this helpful  

    Phone Banker Interview

    Anonymous Interview Candidate in El Monte, CA
    Anonymous Interview Candidate in El Monte, CA
    Application Details

    I applied online. The process took a weekinterviewed at Wells Fargo in July 2014.

    Interview Details

    Their HR will send an email for you to finish. Those questions are easy. It is about your work ethnic and common sense. If they like your application, they will have a phone interview. The phone interview is straight forward. Pass it, then you get to meet/ interview with the branch manager.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  6. 2 people found this helpful  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Super easy. I had my group interview, 2nd interview, and got an offer all in one day. the hiring process was super speedy, they say it might take a few weeks for all of it to happen, but that's very unlikely.

    Interview Questions
    • I thought the interview was very easy, nothing too difficult.   Answer Question
    Accepted Offer
  7. 1 person found this helpful  

    Phone Banker I Interview

    Anonymous Interview Candidate in Sacramento, CA
    Anonymous Interview Candidate in Sacramento, CA
    Application Details

    I applied online. The process took a weekinterviewed at Wells Fargo in October 2014.

    Interview Details

    Applied online and got an email saying I was eligible for a phone interview. They send you a link and you pick the time that's best for you. The phone interview is pretty easy, just have your resume in front of you so you can be thorough in your answers about your experience. Passed the phone interview, it goes by really fast. Face to face interview was with a supervisor and it was okay. Just name a time when....questions. I got really scared because she asked for my resume and I didn't bring one, so bring one just in case!! They give you two papers to look over and highlight any questions you might have. I didn't highlight much, everything is pretty self explanatory. I highlighted terms they used that I wasn't familiar with. I didn't think I was gonna get it, because u had applied a couple months before and was not chosen, but 30 minutes after mymy interview I got the call!

    Interview Questions
    • Tell me a time when you had an irate customer. Name a time when you worked as a team. What are your current sales goals at your job. What would you do if you weren't hitting your sales goals. Rate 1-10 how interested you are in this position and why.   Answer Question
    Negotiation Details
    No negotiation needed, but if you feel like you deserve more just let them know.
    Accepted Offer
    Neutral Experience
    Average Interview
  8.  

    Phone Banker I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at Wells Fargo in October 2014.

    Interview Details

    I had been applying to Wells Fargo for as long as I could remember, but only as a teller because i didn't think I was qualified for other positions. Although I would only apply when I clearly saw an opening somewhere I still seemed to never receive any form of feedback after filling out the application, it was like my applications were just going into thin air. Eventually I spoke in person with a branch manager and told him my situation and based on my background he suggested applying as a banker instead. I sent him my resume that Friday and that following Monday i was called by a recruiter and invited to a group interview. I was so nervous since for one I was finally interviewing with Wells Fargo and because I had never been to a group interview before. I arrived and there was supposed to be four of us but one person didn't show. The recruiter went over a brief power point about the position, salary, etc and asked us each three interview questions. He then closed by saying that if we were chosen we would be called within two business days, if not we would be emailed. I was called the next morning and told I passed and was invited to a one on one interview with a hiring person. I was a ball of nerves but I was pretty confident I aced that interview as well because I had already been taught the sales was HIGHLY important to this position so be sure to mention sales, sales, sales. Pretty much every question was about my sales experience, and they were VERY specific just as I had been warned in advance. I was told a decision would be made rather quickly usually within 24-48 hours. My 1 on 1 interview was wednesday and I was notified Friday that I had been offered the position pending a background check. I submitted my background paperwork the same day, fingerprinted the next day and notified Monday that I had the job. I start training next Monday!

    -Pros: Choosing your own shift out of about six listed shifts, very good pay, fairly quick process.

    -Cons: The shift I wanted was taken so I ended up with a late shift but the bright side and the part that had me super excited was the 15% pay differential for every hour worked after 4 PM. (which no one had told me about), six weeks of training which also ended up being late hours (paid).

    Interview Questions
    • The ones in which they wanted specific numbers in regards to your sales experience.   Answer Question
    Negotiation Details
    They gave us a range and told us it would be based on experience. I fell right in the middle and I was fine with that plus I took on a late shift so I was given a 15% pay differential for hours after 4PM, which was pretty much my entire shift.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Phone Banker I Interview

    Anonymous Interview Candidate in Westlake, TX
    Anonymous Interview Candidate in Westlake, TX
    Application Details

    The process took 3 weeksinterviewed at Wells Fargo in October 2014.

    Interview Details

    Applied online. Received and email to do a phone interview. The lady that called me wasn't too pleasant and she seemed a bit inexperienced. However, I was scheduled for a face to face interview which was amazing, basic behavioral and situational questions given and I also built rapport with the supervisor who interviewed me. pay is average. Have to stay with phone bank for 1 year before exploring other options. training 6 weeks. work night shift for a 15% boost in salary

    Interview Questions
    • none were difficult or unexpected. Just have something that relates to sales   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Wells Fargo Bank Interview

    Anonymous Interview Candidate in Plymouth Meeting, PA
    Anonymous Interview Candidate in Plymouth Meeting, PA
    Application Details

    I applied online – interviewed at Wells Fargo in October 2014.

    Interview Details

    I dislikes the hiring process. The regional manager was very unprepared. I felt as though I was bothering him and wasting his time. He entered wanting to end the interview before it started.

    Interview Questions
    No Offer
    Positive Experience
    Difficult Interview
  11.  

    Phone Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Wells Fargo.

    Interview Details

    The phone interview lasted about 25 minutes; asking basic questions like my past sales experience, why I want to work there, etc. They were very friendly. The on site interview was TOUGH! It lasted 1 hour 15 minutes to be exact. questioned pretty much every detail of my resume, how i've dealt with management in the past. They gave me different scenarios and asked me how I would handle it. My future plans and how this job fits in. Asked me what I know about Wells Fargo. A lot of "tell me a time when..." type of questions. 2 managers interviewed me. The lady have five pages of questions she asked me. When I didn't answer the question; she let me know lol. overrall it was a good experience because I prepared. You can't just wing this interview; you really have to be prepared

    Interview Questions
    • There were a lot of "tell me a time when..." type of questions; opportunities to show your customer service skills. I had two stories prepared by they asked me that question 6 different times so I had to think quickly.   Answer Question
    Negotiation Details
    I didn't negotiate but looking back I think I could have asked for a little more.
    Accepted Offer
    Positive Experience
    Difficult Interview

See What Wells Fargo Employees Are Saying

 Former Personal Banker I (SAFE)

Pros: “Amazing team! Everyone pretty much becomes your family brothers, sisters, brothers you name it. I really enjoyed working with my team. Seeing your customers that bring you food and gifts…” Full Review

Work at Wells Fargo? Share Your Experiences

Wells Fargo

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.