Wells Fargo

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Wells Fargo Part Time Teller Interview Questions

Updated Jan 26, 2015
Updated Jan 26, 2015
822 Interview Reviews

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Interview Experience

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  1.  

    Part Time Teller Interview

    Anonymous Interview Candidate in Pensacola, FL
    Anonymous Interview Candidate in Pensacola, FL
    Application Details

    I applied online. The process took 3 weeksinterviewed at Wells Fargo in December 2014.

    Interview Details

    I applied online for an open part-time teller position on December 5th and received a phone call from a Wells Fargo staffing specialist four days later on the 9th. She conducted a brief interview with me over the phone about my past work experiences and motivation to work for the company and then scheduled a one-on-one interview for me for two days later on the 12th. The interview was conducted by the Service Manager and the Store Manager at the same time, and was relatively easy and laid back. The questions were all pretty basic S.T.A.R. format and targeted selection situations (tell me about a time when you had to deal with a difficult customer: how did you resolve the situation? that kind of thing) and then some basic information about myself, my experience handling cash, and a couple of role-play situations. Nothing to stress over. The two interviewers made me feel very welcome and relaxed, and I actually had a good time getting to know them and the job requirements better. I just finished my interview today, and I know they still have a few more candidates to meet with before they make a decision. I was told I should be hearing from them one way or the other within the next week or so. Hopefully, it'll be good news! :)

    Interview Questions
    • Give an example of a time where you had a difficult goal to achieve.
      Give an example of a time you've gone above and beyond for a customer.
      How would you handle the situation if an angry customers comes in complaining that a deposit they made last week was not credited to their account and caused some checks to bounce?
       
      Answer Question
    Negotiation Details
    No negotiating - $11.33 an hour
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Part Time Teller Interview

    Anonymous Interview Candidate in West Palm Beach, FL
    Anonymous Interview Candidate in West Palm Beach, FL
    Application Details

    I applied online. The process took 4 weeksinterviewed at Wells Fargo in December 2014.

    Interview Details

    Applied online nov 20. Received email on nov 26 to schedule a group interview. Only slot available was dec 3rd at 2pm. 2 hour group interview dependent upon how many applicants there is present. There was 6 at mines. They inform u that they will contact everyone in 3 to 5 days regardless of the decision. Received call on dec 5th to interview with branch manager(not necessarily your work location) on dec 10th. Did one on one interview with manager from a different branch. Was told by manager that they like where interview was headed and i would hear from them in few days regardless of decision. Still awaiting call or email with decision.......

    Interview Questions
    • Not difficult. Just do your research on company and study behavorial questions.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Wells Fargo.

    Interview Details

    Had to pass the group interviews twice and have gone to multiple locations for smaller interviews. Hopefully I'll Get a call back. Have another interview soon. Definitely mention your customer and sales experience.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo.

    Interview Details

    I was told after I quit from Wells Fargo that they would rehire me. I was told by a recruiter from their phone bank that she "refuses" even consider rehires. The branch had me come in for 4 interviews. I interviewed with the pretentious district manager who explained to me that they don't like to hire rehires. I called the recruiter and branch to see if I got the job and they kept avoiding me. They told me to call back in a few days and so I did and then AGAIN was told to call back on a different day. I never received a phone call telling me I did or did not get the job. I feel I was not hired due to working for the company before...

    No Offer
    Negative Experience
    Easy Interview
  6. 1 person found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    Applied online, took assessment, group interview with about 11 others, one on one interview with hiring manager. Group interview not bad at all, very friendly environment. Human Resources lady was down to earth and took notes on all our answers.

    Interview Questions
    • Describe accomplishment, challenges that occurred, and what you learned about yourself.
      Describe a goal set for yourself, how long to achieve it, most difficult part, what you learned about self.
      Describe challenging situation, outcome?
      ALL PROFESSIONAL SETTINGS should be described.
       
      Answer Question
    Accepted Offer
    Negative Experience
    Average Interview
  7.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Wells Fargo.

    Interview Details

    Completed online application (took simple skills and psychology test), same day received online screening, following day registered for a group interview that would be slated for a week later. Completed group interview on the day with five other candidates, two hours in total. Group atmosphere was congenial. Quite a few of the applicants were a bit disorganized in their answers, disheveled in thinking, and did not offer easy to understand, memorable, short answers. Join a Toastmasters club to work on these critical soft skills. Though my answers were on topic, compressed, and memorable, I was not offered the post.

    Interview Questions
    • If an eighteen year old college student comes to the bank for a transaction, what products would you pitch to her or him?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Wells Fargo.

    Interview Details

    I applied online and within a week I was contacted by the recruiter. I was set up on Interview 1 about the end July, Interview 2 about the middle of august, then Interview 3 about the first part of September of 2013.

    Interview Questions
    • There were a few different questions due to the interview consisting of prescribed questions from a packet of papers.   View Answer
    Negotiation Details
    There was none.
    Accepted Offer
    Neutral Experience
    Average Interview
  9. 44 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo in July 2014.

    Interview Details

    Applied for position online, completed screening online, got interview that week. Was a group interview with 8 other candidates for other locations. Answered 4 questions, watched a video about the position, and filled out another application. Interview lasted a little over an hour. Be sure to be relaxed and poised, think about your responses before answering so that you don't stumble over your words. Be sure to mention any experience with sales that you have, that is mainly what they are looking for.

    Interview Questions
    • Why do you want to be a teller, name a time you went above and beyond with customer service, how would you try to fix your sales record, name a time you reached a personal goal.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  10.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Wells Fargo.

    Interview Details

    First you had to complete online test questions, then you had a group interview, then a store interview one on one with the store manager, and then you take drug test and background check

    Interview Questions
    Negotiation Details
    we would like to extend you an offer
    Accepted Offer
    Difficult Interview
  11. 1 person found this helpful  

    Teller Interview

    Anonymous Interview Candidate in Addison, TX
    Anonymous Interview Candidate in Addison, TX
    Application Details

    I applied online. The process took a weekinterviewed at Wells Fargo in November 2014.

    Interview Details

    The interview process is interesting. Once I applied I received an email asking me to select an interview date and time. The interview was a panel/group interview with a recruiter. That interview lasted about an hour. The very next morning, and received a call from the recruiter letting me know about the branch she was going to refer me to. She then emailed the Service Manager and that afternoon I received a call from the Manager asking me to come in for a 1:1 interview. That interview lasted about 45minutes. Hey told me he was going to review his notes that he had taken during the interview and that the recruiter would be in touch. The very next day, the recruiter called me to let me know that the manager was impressed and wanted to extend me the offer. From the time I applied for the position, the interview process has taken about a week.

    Interview Questions
    • Describe a time when you had to control a difficult situation. How did you handle it?   Answer Question
    • Describe two(2) situations where you offered excellent customer service to a customer. How did you go about assisting that particular customer?   Answer Question
    • Describe a time where you had to reach the goal either as a team or individual. How did you accomplish that goal?   Answer Question
    Negotiation Details
    N/A
    Accepted Offer
    Positive Experience
    Average Interview

See What Wells Fargo Employees Are Saying

Teller

 Former Part Time Teller in Jacksonville, FL

Pros: “Management has your back and develops you professionally, lots of face to face interaction with customers, very extensive teller training with hands on opportunities.” Full Review

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