Wells Fargo

  www.wellsfargo.com
  www.wellsfargo.com

Wells Fargo Banking Interview Questions

Updated Dec 18, 2014
Updated Dec 18, 2014
706 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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706 Candidate Interview Reviews Back to all interviews

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  1.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Wells Fargo.

    Interview Details

    The interview was extremely easy. There was a group interview of about 15 people. Just asked very simple questions about your work history. Tip: Just be yourself!!! Also please make sure that you dress the part, such as you need to wear a suit or suit skirt. You need to always look professional at all times when you have interview such as this one.

    Interview Questions
    • I would say the only thing that was unexpected was how we went about the group interview. The recruiter did not call out names for us to answer questions. The recruiter let us choose who should go first and so on. I just was calm and look a little longer than expected.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Personal Banker I Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Wells Fargo in September 2014.

    Interview Details

    First I completed the online application which lead to a questionnaire with basic personality questions. After completion I received a email saying I was selected for a group interview. It was 5 applicants at the group interview and it was basically focused on sales experience questions. I received a follow up call from HR requesting an interview with a District Manager. The interview was at 1:30p since it was in the city I got their early to find a park. I was in the branch at 1:10p talking with some of the employees there until 1:45p because he never showed. When he finally called he said he was sick. We rescheduled for Saturday at 12 noon and still he was late. The interview was sales related just like the group interview but with SMART questions. The next week I received another interview with a branch manager which went well even though it started late also. She said she liked me and wanted to move forward. After waiting 2 1/2 weeks HR called to say the position had been cancelled and I can reapply in January. Luckily for me I had another offer with another bank. Very unorganized and unprofessional group of people except for the last manager.

    Interview Questions
    • None just be ready to sell them on your sales experience.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  3.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Wells Fargo.

    Interview Details

    I first filled out the application online, went through the assessment test, got an email for the interview which was a group interview of about 12 candidates all for different locations. The interview went very well the recruiter was very nice and welcoming made you feel comfortable. You watch a video fill out another application and then she asked the group about 4 questions all related to your past work experience. Make sure to participate and think about your answers before answering.

    Interview Questions
    • When was a time you went above and beyond with customer service ? Name a time you set a sales goal and accomplished it, how did you do it ? Why do you want to work for Wells Fargo ?   Answer Question
    No Offer
    Positive Experience
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  5.  

    Wells Fargo Bank Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Wells Fargo.

    Interview Details

    First you go through a phone interview with an HR person. Then you are invited to a group interview. If they like you then they make you an offer.

    Interview Questions
    No Offer
  6. 1 person found this helpful  

    Phone Banker I Interview

    Anonymous Interview Candidate in El Monte, CA
    Anonymous Interview Candidate in El Monte, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Wells Fargo.

    Interview Details

    I applied online, (make sure your resume showcases the minimal requirements for the position) and was contacted via email 2 days later to schedule a phone interview. I was very nervous for the phone interview but it went well, the recruiter went over my prior work history and asked questions about my knowledge of computer use and technology. Mainly focusing on questions about sales, sales, sales, and prior work achievements, customer service & MORE SALES!! After the interview was complete -- I was then asked to come in for an in person interview with 2 supervisors. The interview went really well, the supervisors made me feel VERY comfortable and made the conversation run smoothly, they also focused a lot on sales and prior specific accomplishments, so make sure you have exact numbers for your prior accomplishments and sales goals for your phone and in person interview. I was contacted the day after my in person interview to be offered the position pending the completion of my background check. I schedule my fingerprinting the next day and was contacted 2 days later & told that my background check was cleared, I then set up my schedule and start training next week!

    Interview Questions
    • What do you use to navigate through web pages?   View Answer
    Negotiation Details
    No negotiations, the pay was VERY fair and based on experience.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Personal Banker II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3+ monthsinterviewed at Wells Fargo.

    Interview Details

    Applied online and within 2 day got a response for a phone interview with the recruiter. Very basic questions( past baking experience, goal, results and why you were looking for a change). Next step was meeting with this branch manger. I met with the manger about 1 week later. I showed up 10 minutes early only to wait about 40 minutes in the lobby ( no big deal) however the manger must have walked by me 10 plus times and never introduced themselves( no big deal again).
    In was finally brought in for the interview with the manage and district manger.
    Interview was about 2 hours long. Questions were perry straight forward( what would you do, how would you handle this situation.) What I was not happy about is how they were asking me questions about the current financial institution I worked for. The questions were extremely unprofessional to ask during an interview and I was extremely uncomfortable. After leaving I was told they would be in touch.
    I sent a email thanking both for the time and interview. About 3 weeks passed and I did not hear anything so I assumed I did not get the position. I placed a follow up email and call and still nothing. 5 week later I the original recruiter called me saying I got the job but not the position I interview for. They explained a internal employee got it. I was ok and happy as I believe you should promote within. Overall I was not happy with the interview process and the unprofessional management.

    Interview Questions
    • Tell us a little about yourself starting with College.   Answer Question
    Declined Offer
    Neutral Experience
    Difficult Interview
  8.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Went to three interviews before I got the position. Standard interview questions. I was surprised to be getting interviewed from the District Manager. That shows upper management is invested in the bankers.

    Negotiation Details
    find out people who work and your market and find out what they are getting paid. see what is the most you can request and go for it!
    Accepted Offer
  9.  

    Regional Bank Private Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Wells Fargo.

    Interview Details

    Internal interview- two telephone with HR, one in person with SM and DM, one phone interview with Area president and Affluent sales coach. quick process but many steps. HR was very helpful and kept me up to date with process. Received AVP corporate title with promotion to RBPB from licensed Banker 2.

    Interview Questions
    • Requested to present 6 month business plan. often asked same questions since there were many interviewers.   Answer Question
    Negotiation Details
    I received more money than i asked for because they knew I had an offer at Suntrust.
    Accepted Offer
    Positive Experience
    Average Interview
  10. 2 people found this helpful  

    Phone Banker I Interview

    Anonymous Interview Candidate in Roanoke, VA
    Anonymous Interview Candidate in Roanoke, VA
    Application Details

    I applied online. The process took 4 daysinterviewed at Wells Fargo in August 2014.

    Interview Details

    I applied online and received an email a couple days later informing me that I had been selected to take part in a group interview. At the group interview there was one interviewer and three interviewees. We had a sheet of paper in front of us with three questions that we all took turns answering aloud: 1) On a scale of 1-10 how would you rate your proficiency at computers? 2) What was a sell you had had to work to make? 3) When was a time you had gone above and beyond to help a customer?

    When the group interview was over the interviewer said that one of two things would happen: we would either receive an automated email saying we were no longer in consideration or an email stating we had passed the group interview and were invited to schedule a one on one interview with a supervisor.

    At the one on one interview there were actually two supervisors there and they were somewhat tag-teaming the questions for me. Wells Fargo is SALES SALES SALES so expect most of the questions being asked to be about sales. They also asked about my previous work history. The interview took about an hour and they wrote down all of my answers and when it was over they said that they would be calling me if I got the job or I would be receiving an email stating I was no longer in consideration.

    I got the call the next day saying that I had gotten the job, but that the offer was contingent on passing a background check. She also let me know about my hours, pay, benefits and training schedule.

    Interview Questions
    Negotiation Details
    Pay is DOE, so I did not negotiate
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 1 person found this helpful  

    Phone Banker I Interview

    Anonymous Interview Candidate in Shoreview, MN
    Anonymous Interview Candidate in Shoreview, MN
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at Wells Fargo in August 2014.

    Interview Details

    The recruiter contacted me directly to apply and I did. The interview was great. They do group interviews for the phone banker positions now so it's gotten a lot better. All of the questions were about basic customer service and also sales. They want to know that you know how to up sale their products and if you've had experience in reaching goals and making sales. Be direct and specific about your experiences, If not, they will attack you over and over again to clarify yourself. Mention to them your experience in "role playing" and also your experience in assisting others to reach goals. Be ready and prepared, read the stuff they send out to you and know the basic knowledge of their company background.

    Interview Questions
    • tell us a time when you had to deal with a difficult customer   View Answer
    Accepted Offer
    Positive Experience

See What Wells Fargo Employees Are Saying

1 person found this helpful

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