Wells Fargo Part Time Teller Interview Questions

Updated Sep 15, 2014
Updated Sep 15, 2014
739 Interview Reviews

Interview Experience

Interview Experience

61%
25%
12%

Getting an Interview

Getting an Interview

74%
4%
1%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

739 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1.  

    Teller Interview

    Anonymous Interview Candidate  in  Wilmington, DE
    Anonymous Interview Candidate in Wilmington, DE
    Application Details

    I applied online. The process took 2 weeks - interviewed at Wells Fargo in January 2014.

    Interview Details

    Applied online, took online assessment and was scheduled a group interview. After group interview was called to interview at a local branch and then offered a job. The group interview had about 20 people in the room and we were all asked the same question and watched a video about the company.

    Interview Questions
    • What do you when a customer is not satisfied with your service?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Teller Interview

    Anonymous Interview Candidate  in  Tucson, AZ
    Anonymous Interview Candidate in Tucson, AZ
    Application Details

    I applied online. The process took 3 months - interviewed at Wells Fargo in March 2011.

    Interview Details

    The process includes applying online for an open position, a phone interview/ screening, a group interview done by a handful of managers and finally an interview at the hiring branch by usually the branch manager and service manager. The phone screening was fairly standard as far as questions and I would consider to be easy. The group interview is extremely intimidating because not only do the managers hear your answers to the questions but the other applicants do as well and you cant help but analyze who you think your real competition for the position will be. The questions are fairly personal and the interview lasted roughly a little more than an hour with 8-10 applicants total. The questions at the last interview at the branch were similar to the group interview. My particular experience was incredibly frustrating because I actually went through the process of the branch interview 3 times due to the first 2 branches wanting to hire me but hiring someone who had previously interviewed before me who they also wanted to hire before but didn't. Instead of then being immediately hired by the other branch, they wanted another interview. I believe I had 5 interviews in all.

    Interview Questions
    • In the last interview done at the branch, there was a lot of focus on sales knowledge. I was asked what type of experience I had with previous jobs in sales. The service manager who was leading the interview told me "I want you to sell me this pen." and she handed me her pen. It kind of caught me off guard a little bit because it was the main difference in questions compared to the other interviews. They look for an answer that includes a focus on the benefits of the product, not properties of the product. "Selling" bank products is difficult because it is not a tangible item that someone can walk out the door with. You have to sell it first finding the need for the product and then match the benefits of that product to the need the customer has.   Answer Question
    Accepted Offer
    Negative Experience
    Difficult Interview
  3.  

    Teller Interview

    Anonymous Interview Candidate  in  Oakland, CA
    Anonymous Interview Candidate in Oakland, CA
    Application Details

    I applied online - interviewed at Wells Fargo.

    Interview Details

    The hiring was basically a group interview. They ask you a bunch of questions, then you watch a 15 minute video. From there they thank you for coming & let you know that they will keep in touch if they liked you. They never did contact me, but I think part of that was because they initially didnt even have my name on the roster ..bummer.

    Interview Questions
    • They ask you to share personal stories, which might have been hard because you have to try to stand out in the group of stories.   Answer Question
    No Offer
    Neutral Experience
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Teller Interview

    Anonymous Interview Candidate  in  Chesapeake, VA
    Anonymous Interview Candidate in Chesapeake, VA
    Application Details

    I applied online - interviewed at Wells Fargo.

    Interview Details

    Applied online, then received assessment email link. (pretty easy) Passed assessment and was transferred to an interview site where you had to set up an interview time. Nothing was available, so I waited to receive an email stating when more times were available. After several attempts (took a week) I finally got a phone interview. If the recruiter likes you, she will set you up with an interview at a branch that is closest to you. nailed that and got a job.

    Interview Questions
    • it's all about sales...up selling, cross-selling and anything to do with sales.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Merchant Teller Interview

    Anonymous Interview Candidate  in  Albuquerque, NM
    Anonymous Interview Candidate in Albuquerque, NM
    Application Details

    I applied online. The process took 2+ weeks - interviewed at Wells Fargo in December 2011.

    Interview Details

    I applied to Wells Fargo at the beginning of December 2009, I had a preliminary assessment that I completed and then passed. I received a call from the HR recruiter and scheduled a team interview. Multiple branch managers attend these group interviews (the group interview is your time to shine!). I received a phone call a couple days after the group interview from the HR recruiter again. She let me know that one of the branch managers was interested in a phone interview with me and scheduled a date and time for our interview. I was contacted by the branch manager, during the phone interview STAR type questions were asked as well as what I would do if..... I waited a day or so to hear back from her and on December 31, 2011 I was offered the teller position with Wells Fargo which was contingent on me passing a drug screening and background check.

    Interview Questions
    • All questions are pretty basic and ones that I have heard previously. Nothing too difficult to answer. Just be prepared to answer a number of questions back to back and elaborate and speak in detail as much as possible.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The hiring process is fairly simple. You begin by going online a submitting a application. This is then followed by ta call to attend a group interview. The group interview is with people applying for variety or positions within the company. Once completed, if you may be selected for a personal interview with the branch manager.

    Interview Questions
    • Talk about a time you above and beyond to help a customer or client in the past?   Answer Question
    Accepted Offer
  8.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Group interview first with 5 other people, then did the one on one interview at the desired branch with the service manager then waited to see if i was hired and heard back within a week.

    Interview Questions
    • What would I do if I was out of balance by 500 dollars?   View Answer
    Accepted Offer
  9.  

    Teller Interview

    Anonymous Interview Candidate  in  Tampa, FL
    Anonymous Interview Candidate in Tampa, FL
    Application Details

    I applied online. The process took 3 days - interviewed at Wells Fargo in June 2014.

    Interview Details

    Both the initial interview process and applying is very easy. After applying online, you receive an automated email with further instructions for completing the applicant survey and choosing an interview date and time. You will participate in a group interview, and depending on the date and time you choose, the number of participants will vary. Although group interviews can be somewhat intimidating, the interviewer is very friendly, attentive, and concise. There is an introduction, a video presentation, and a slideshow presentation where everyone receives the same questions and the same amount of time to answer them. The questions are customer service and sales focused, and you will be asked to give examples. The "callback time" is very short. I received an email within 3 days of the interview.

    Interview Questions
    • Give an example of a time when you went out of your way to provide excellent customer service.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10. 2 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Wells Fargo in June 2014.

    Interview Details

    I applied online and the process took about two weeks from group interview to start date. You take an assessment and then schedule your group interview. Group interview isn't that hard- general questions about your previous work experience with an emphasis on sales. Got a call from the branch I applied at the same day about a one on one interview. The interview was mainly about behavioral questions and work history. The next day I got a phone call with an offer.

    Interview Questions
    Negotiation Details
    No negotiation.
    Accepted Offer
    Average Interview
  11.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Wells Fargo in June 2014.

    Interview Details

    First we went through a powerpoint about the company and the teller position. Was asked two questions not too difficult. She asked personal questions with some people about specific location or transferring into another location. I am a college student and would be willing to transfer jobs. I was happy with the way the interview was.

    Interview Questions
    • Name a time when you have to show good customer service and explain.   View Answer
    No Offer
    Positive Experience
    Difficult Interview

See What Wells Fargo Employees Are Saying

 Current Retirement Service Representative in Roseville, MN

Pros: “Career growth, tuition reimbursement, health benefits.... career growth for individuals. too many department to transfer to if you like to move from one to another to learn new skills” Full Review

Worked for Wells Fargo? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.