Western Governors University

  www.wgu.edu
  www.wgu.edu

Western Governors University Interview Questions

Updated Dec 15, 2014
Updated Dec 15, 2014
29 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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29 Candidate Interview Reviews Back to all interviews

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  1.  

    Course Mentor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Western Governors University.

    Interview Details

    Four rounds of interviews. The first was a phone interview by HR, then it was moved to one of the training managers. After that, you went to a group interview with future colleagues and manager. If you pass this one, you will be interviewed by a senior manager.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Difficult Interview
  2.  

    Student Mentor - Faculty Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 1+ weekinterviewed at Western Governors University in December 2014.

    Interview Details

    I received an email from a recruiter through Linkedin requesting to speak with me about the position. I scheduled a time to speak with the recruiter the next day. She discussed the position and duties. The interview was very basic. Asked questions about skills that apply to this position, background,.all pretty standard interview questions. The recruiter indicated that I would be a good candidate and asked that I complete the application for the position on the WGU site. Two days later I received a call back from the recruiter letting me know that I had been recommended for a second interview and to expect an email shortly. Later that afternoon, I received an email for the second interview with the hiring manager. This was an Adobe session, so instructions were provided for logging in and checking your web cam. This second interview was again very basic, I believe I asked more questions than the interviewer did. This person asked questions like tell me about your experience and background and how they fit this position.
    Second interview again was a very pleasant experience. We discussed the company culture and the importance of supporting student success. We discussed a potential start date if I were chosen and I was told I would get a follow up if selected. This manager did explain that there could be a third interview, but she was not sure -- but I would definitely get a follow-up within the week. This second interview would turn out to be my final interview.Within a week, I received an email stating that I was being offered the job and to provide a time convenient to discuss the details.

    This was another manager. This person congratulated me for being accepted officially offered me the job. Discussed all the benefits and gave me the salary. There was no negotiation necessary as the salary offered was exactly what I wanted and expected based on my research of the company.

    All in all excellent experience. Everyone in the process were more than supportive in answering any and all questions I had. This company really knows what they want and how to get it. I personally have never had a better interview experience and I have been working for the past 20+ years.

    The hiring process was very easy and straightforward. I was told by the hiring manager what each step would be, what to expect and when. I received an official offer letter, background check information, travel arrangement information, etc. All within days of the offer.

    Outstanding experience !

    Interview Questions
    • There were no difficult questions." Give examples of helping others overcome obstacles?" Explain a Positive and Negative outcome of this task.   Answer Question
    Negotiation Details
    No negotiation needed. I actually used the Glassdoor reviews to gauge the salary. The recruiter discussed salary range with me. When I received the offer call, I was offered the top of the range without having to negotiate for it.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Student Mentor - Faculty Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6+ monthsinterviewed at Western Governors University in August 2014.

    Interview Details

    I applied in March and received a phone call in August about interviewing for the position. The interviews were very straightforward. They showed me some job responsibilities and asked if I could do that and asked general interview questions about conflict. I had three interviews within a week and was told that they would submit my application for an offer and that I would hear back next week. It took two weeks but I did receive an offer and accepted the position.

    Interview Questions
    • There werent any difficult questions. They were all standard interview questions.   Answer Question
    Negotiation Details
    There was no negotiation. They offered the salary and I accepted it
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 3 people found this helpful  

    Enrollment Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Western Governors University in May 2014.

    Interview Details

    Interview was not conducted at their office site; instead was at a county unemployment resource center some 45 miles away from the area. Enrollment Manager conducted the interview; Human Resources Manager did not participate per se ... simply typed on her laptop throughout. As she was sitting on the other side of the room, had no clue whether she was note-taking for the hiring manager or doing her own work. It was not discussed or explained.

    Interview Questions
    • Nothing out of the ordinary; standard interview questions.   Answer Question
    Reasons for Declining

    Salary. Hours were Monday - Friday, 8-5 + one late night (until 11pm) per week. In addition, 1 Saturday (8-4) per month. Yeah. No.

    Declined Offer
    Negative Experience
    Easy Interview
  6.  

    Course Mentor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Western Governors University.

    Interview Details

    I was contacted by phone by an HR recruiter about three months after submitting an online application. I had three more video teleconference interviews with managers.

    Interview Questions
    Negotiation Details
    I was offered about $10K more than what the recruiter originally quoted. It was a significant cut in pay from my previous jobs.
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Data Processor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 6 weeksinterviewed at Western Governors University.

    Interview Details

    One interview only

    Accepted Offer
  8. 2 people found this helpful  

    Enrollment Counselor Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 6+ monthsinterviewed at Western Governors University.

    Interview Details

    The interview itself was not very difficult, but when you apply for a promotion for a job that pays about $35K a year they treat the interview process like it's a $100k job. There was a phone interview, in person interview, and then another phone interview with different person. The worst part about the hiring process is the disfunction that the recruiting department has. I had to apply for the jobs three times for them to get their act together. The first time the lady I talked to on the phone really liked me and said she was going to call me back in a couple of days when she got back from her business trip to schedule an appointment for an in person interview. a few days passed and I hadn't heard from her so I called and left her a message. She got back to me a few days later and said she thought she had called me and left a voicemail to schedule an appointment, then proceeded to tell me she filled all of the positions and would call me when they were hiring again. I never heard back from her again. The next time a position opened my friend who works there went directly to the hiring manager with a referral for me so I wouldn't fall through the cracks again. He looked at my application and told my friend he would definitely contact me for an interview. Once again the job closed and he said he forgot to call. This frustrated me so I contacted HR and was handed a bunch of excuses about the previous incidents and the head recruiter I spoke with looked at my resume and said she would interview me personally the next time the position opened and make sure I was brought in for an interview with the hiring manager. Once again, I didn't hear back so I applied a third time and was finally interviewed the three times and hired. If it wasn't for the fact that I'm a student and wanted the tuition discount, I probably wouldn't have applied a third time. There was way too much hassle. Low and behold, I applied for a promotion and they somehow lost my new resume I submitted and went off the old one. I was called and told I wasn't being considered for the position because I didn't bother to update my resume with my current position and I didn't make a cover letter for it even though it was an internal hiring and I worked directly with the person doing the hiring.

    Interview Questions
    • Why are you indispensable? Kind of a weird question for an entry level job with high turnover.   View Answer
    Negotiation Details
    I knew what the salary range was going into it and I was offered close to the top of the range so I didn't negotiate much. I do know other people who did and they didn't really budge. They just tell you to do well and they'll bump your salary when performance reviews come around.
    Accepted Offer
    Negative Experience
    Average Interview
  9.  

    Cohort Facilitator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview as a conference call. Professional, yet friendly.

    Interview Questions
    Negotiation Details
    No negotiation.
    Accepted Offer
  10. 1 person found this helpful  

    Course Mentor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Western Governors University.

    Interview Details

    4 Phone interview by different managers

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Enrollment Counselor Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took a weekinterviewed at Western Governors University in May 2013.

    Interview Details

    1st Interview: Phone
    2nd Interview: In-person, professional yet personal;

    Interview Questions
    • I did not find any of the questions difficult or unexpected   Answer Question
    Negotiation Details
    Was offered the top salary for the position
    Accepted Offer
    Positive Experience
    Average Interview

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