WorldStrides

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WorldStrides Travel Interview Questions

Updated Nov 19, 2014
Updated Nov 19, 2014
12 Interview Reviews

Interview Experience

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12 Candidate Interview Reviews Back to all interviews

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  1.  

    Educational Travel Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was asked for three phone interviews so far: (1) somebody from HR department who gave me more insight about the company & position, and was open to answering any questions related to the position, (2) somebody from a staffing company they use for 2 cold call role plays, (3) Sales Director.

    Interview Questions
    • For their cold call role plays, they will try to push company's financial budget, and how they are not sure if they can find funds it or not, and you have to persuade them otherwise.   Answer Question
    No Offer
  2.  

    Educational Travel Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at WorldStrides.

    Interview Details

    My experience was similar to the other interviews profiled here. The process took about a month. A friendly recruiter contacted me, did a phone screen, and told me about the company. I took various computer tests and did a phone role play (slightly awkward).
    I was very excited about this job prospect, so when I went in for my interview, I was a little nervous but very enthusiastic.
    The in-person interview is where it goes off the tracks. My interviewer kept me waiting for around 20 minutes, which bothered me and struck me as unprofessional. When she came out, she greeted me and huffed "We've been interviewing SO MANY people for this job!" I tried to exchange pleasantries but the interviewer just walked me briskly into a conference room.
    The interview took place with two managers in person and 2 remote managers via conference call. One of the people on the call was very snotty and kept asking me the same questions over and over. I am very clear, concise, and I know how to answer interview questions, but for some reason they just kept asking the same questions over and over as if they either didn't understand or didn't like my answers.
    The weird thing was they kept asking me how I handled "stress' at the workplace. I explained that I am very organized and I know how to prioritize effectively, so stress was not a huge issue for me. Well, something must have been wrong with that answer because they kept asking me about stress repeatedly. I supposed I should have asked them if this job is incredibly stressful.
    I asked them if there was a career path for this position. The main interviewer snapped at me and told me in a condescending tone that once a person becomes an ETS they NEVER want to do anything else. Then she acted like I was stupid and told me that if I wanted to do anything else with the company I would have to be re-located to Charlottesville. Well maybe I would be interested in re-locating, but they didn't ask me for any clarification.
    The interview was pretty much awful and I knew I wouldn't get an offer.

    Interview Questions
    • How do you handle stress at work? (asked at least 8 times)   View Answer
    No Offer
    Negative Experience
  3.  

    Educational Travel Specialist Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 5 daysinterviewed at WorldStrides in July 2014.

    Interview Details

    The Worldstrides Recruiting contacted me and within 5 days I was scheduled for a phone role play, a face to face interview with the Regional Manager and offered a position. The entire process was smooth and professional.

    Interview Questions
    • Be prepared to provide specific experience for situational questions - Tell me a time when you have had to overcome an obstacle, what was it and how did you handle it. Give me an example of when you have had numerous tasks to accomplish, how did you handle that - they are looking for how you prioritize.   Answer Question
    Negotiation Details
    Negotiations are limited, however the compensation plan is within current market pay range and is actually better when you look at the actual number of days you work - high /low season.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    International Travel Specialist Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at WorldStrides in July 2014.

    Interview Details

    Initially applied online. Contacted by HR Representative Crystal. Went through a computer assessment, role play and face-to-face panel interview. The role play was different, but not hard. Basically they were looking to see how you would go about selling a product with limited information. The face-to-face panel interview was not hard, they asked questions regarding how you dealt with situations previously, and how you think you would handle a particular situation now. The interview was not intimidating but definitely required you to be on your toes and be able to be a fast thinker and able to respond professionally without stumbling. Sat with an employee currently in the role who enjoys her position and the company.

    Interview Questions
    • Most difficult was the role play, but I did better than I thought I would have considering I didn't have the information in its entirety until 20 minutes prior to the role play. Appeared it was an effort to see how you sell and how quickly you think on your feet.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Educational Travel Telesales Representative Interview

    Anonymous Interview Candidate in Newport Beach, CA
    Anonymous Interview Candidate in Newport Beach, CA
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at WorldStrides in January 2014.

    Interview Details

    they first initiated a computer literacy test. It ws fairly easy for anyone who has worked for any time on a computer. just a few question dealing with keyboard shortcuts, etc. I was supposed to have a role play via telephone. However, even with repeated requests their third party role play company couldn't master the task of sending me the information so the role play they schedule was canceled. I did have the interview with the VP of sales and two others from home office. I felt that went well. But, in talking with the recruiter she said that since I didn't complete the role play and that there was not time to schedule another one, that I would not be considered. Oh well, their loss, as I don't think I would have accepted the offer had they given me one.

    Interview Questions
    • None really the other reviews on Glassdoor contain those questions. In actuality they have very little to do with the position for which they are hiring   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  7. 1 person found this helpful  

    Educational Travel Specialist Interview

    Anonymous Interview Candidate in Charlottesville, VA
    Anonymous Interview Candidate in Charlottesville, VA
    Application Details

    I applied online – interviewed at WorldStrides in July 2013.

    Interview Details

    The interview process is long and will consist of several phone and personal interviews. There will also be a portion where you are asked to present a sales pitch and are expected to master it their way not knowing what the expectations are. Plan on being asked to not give a 2 weeks notice after the long tedious process that you are put through as well if offered a position. Also beware that they have an extremely high turnover rate and it is common for them to term every "season".

    Interview Questions
    • Their questions are the typical interview questions... just a frustrating process.   Answer Question
    Negotiation Details
    They do not negotiate at all.
    Accepted Offer
    Negative Experience
    Difficult Interview
  8. 5 people found this helpful  

    Educational Travel Specialist Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 3+ monthsinterviewed at WorldStrides in June 2012.

    Interview Details

    Initial interview is over the phone with HR, next step is with Director, they want you to role play to sell their service to them over the phone

    Interview Questions
    • Everything was very easy and nothing unusual. They have such a high turn over that they hire almost anyone that has a decent resume and buys into their lies and misrepresentation   Answer Question
    Negotiation Details
    There was none
    Accepted Offer
    Negative Experience
    Easy Interview
  9. 2 people found this helpful  

    Education Travel Specialist Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeksinterviewed at WorldStrides in January 2011.

    Interview Details

    Found company on google search, emailed my resume, got an email a few days later asking me when I'd be available for a phone interview. I quickly replied and had a phone interview within a week. Had phone interview with HR generalist's assistant Christie as Jeremiah was too busy to interview me. Had to explain my resume, experience, etc. Was asked one word to describe why I'd be successful and chose "enthusiasm". Was told would work from home, base salary around $32,000 with a draw and 90% of job would be over the phone contacting schools, teachers and parents. Was told the interview process consisted of initial phone interview by Christie followed by "role play" leaving voicemail to teacher, then personality assessment followed by final phone interview with Sales Manager with offer. I had to create a 2.5 minute voicemail presentation pretending to be calling a teacher about trip to Washington, D.C. They emailed me slides and I also had to research their website and put together my own presentation. I practiced for 30 minutes before making the call to their toll free number which ended up being Christie's voicemail. The personality test took around 5 minutes and consisted of 2 parts. Part 1 asked me to pick from the given vocabulary words which described qualities I think people should have. Part 2 asked me to pick words that described the qualities I had. A few days later I received an email thanking me but that I hadn't gotten the job.

    Interview Questions
    • Would you mind making hundreds of phone calls a day?   View Answer
    No Offer
    Negative Experience
    Average Interview
  10. 2 people found this helpful  

    Educational Travel Specialist Interview

    Anonymous Interview Candidate in Newport Beach, CA
    Anonymous Interview Candidate in Newport Beach, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at WorldStrides in April 2010.

    Interview Details

    I applied online and the corporate recruiter called me and was interested to set up an initial phone interview. He was very nice, and told me all about the job/company/benefits and then proceeded to just get to know me a little bit better as well as asking me some background questions. He then said he wanted to have me do a quick behavioral test to fill out online and then he would get back to me. He set up another phone interview with the office director in the office I was applying to. Had about a 1/2 hour phone interview and was somewhat similar to the first interview with the recruiter. He asked a little more detailed questions like "Describe a time in your last position when you failed and what you did to get beyond it" ....The recruiter then called back to set me up for an oral presentation of what I would be "selling" to the interested parties (which were the educational travel packages for the schools)....I had to basically come into the office and pretend the director was a teacher I was selling my product to over the phone and go through the slide show they gave me to present....It was a little awkward being right next to him, while pretending to be on the phone with him...My problem was I wasn't aggressive enough, so make sure to show a lot more enthusiasm than you think you might have to show! He was super nice though, and after the presentation, he went over what I needed to work on...constructive criticism. I really appreciated it too! It helped a lot for future interviews...

    Interview Questions
    • Describe a time when you failed, and what did you do to overcome it?   Answer Question
    • What has been your biggest accomplishment?   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  11. 1 person found this helpful  

    Educational Travel Specialist Interview

    Anonymous Interview Candidate in San Jose, CA
    Anonymous Interview Candidate in San Jose, CA
    Application Details

    The process took 4+ weeksinterviewed at WorldStrides in January 2009.

    Interview Details

    First you are phone interviewed by HR. Then phone interview by perspective manager. You will then be sent a brochure and asked to do a presentation interview - this could be for 1 person or panel. It could be in-person or over the phone. You are given some feedback and have some time to prepare and asked to do another presentation interview. Final phase for me was to go in for a few hours and do some "live" calls where you actually make sales calls over the phone.

    Depending on time of year, this process can be stretched out or sped up.

    Interview Questions
    • Be ready to do a presentation. They are looking for friendliness that comes across on the phone.   Answer Question
    Negotiation Details
    Not able to negotiate. The salaries and terms are what they are.
    Accepted Offer
    Neutral Experience
    Average Interview

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