Yelp Community Manager Interview Questions

Updated Jun 8, 2014
Updated Jun 8, 2014
10 Interview Reviews

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  1.  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Yelp.

    Interview Details

    Sent my resumé and cover letter, received an email several days later requesting a phone conference. Talked with Regional Marketing Director on the phone and then in person several days later. Completed a writing test (sample newsletter) and had a video conference with the VP of North American Marketing. Received an email several days later stating that another candidate was selected.

    Interview Questions
    • I was asked what events I've thought about holding for Elites. I hadn't been asked to brainstorm on this beforehand, so I was caught a bit off-guard.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2. 1 person found this helpful  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 weeksinterviewed at Yelp.

    Interview Details

    I applied online through LinkedIn. Within a day or two, I had a request for a phone interview the following week. The phone interview was easy going, and I felt it was about verifying I was who I said I was in my cover letter and resume. My cover letter was a hit, and probably got me the first interview. I was asked to interview in person within two weeks with a regional director who traveled to our city. This interview was in a local restaurant, and was also fairly easy going, and included the current CM. I came very prepared and even provided questions and answers they had not considered. I was asked to attend an elite event for that happened to be the next day, late that evening by email. After the elite event, I was scheduled for a skype interview with another higher up (VP of Marketing, I believe) the following week. That interview was not as easy going, and included questions about my city, my experience in my current position, and what I would do for my first elite event as CM. The process slowed a bit here - one week of decision making, then another week with decision makers on vacation. Three days into the following week (approx 2.5 weeks later), I received an email stating they had offered the position to someone else. Over all this was a in depth, pleasant experience which I felt was very relevant for the position.

    Interview Questions
    • How do you go about Marketing yourself? How would you go about connecting the community? What would be your first elite event? What books have you read lately? If you could do anything, and money was no object, what would you do?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  3. 3 people found this helpful  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The process will take a few rounds of interviews with a regional director and perhaps another. My experience involved a conversational interview with questions about how I see myself working in the position and what I might want to contribute. General questions like how my past positions will help me reach my goals, etc. The hiring process depends on how quickly they are looking to fill the position. My position was an immediate hire.

    Interview Questions
    • Honestly, I felt like all the questions were typical expected questions. If you're not a good writer, you might want to brush up on your Yelpy writing skills, because you'll need to pass a writing test.   Answer Question
    Accepted Offer
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  5. 1 person found this helpful  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Yelp.

    Interview Details

    Submitted my resume online. 1-2 weeks later, I received a call requesting an interview. Met with the interviewer and had a great conversation covering all of the topics relevant to the position. Probably one of the best and most fun interviews I've ever participated in.

    Interview Questions
    • How would I go about engaging businesses in the community?   View Answer
    No Offer
    Positive Experience
    Average Interview
  6. 2 people found this helpful  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Yelp in April 2012.

    Interview Details

    Applied online and had a half hour phone interview.

    Several days later, I had an in person interview.

    I was told I'd get to do a writing test as the next part in the process, but then was told I didn't get the job.

    Interview Questions
    • Who do you think Yelp could partner with in the community?
      Why are you leaving your current job?
      Have you ever worked from home before?
      What interests you about this position?
      Tell me about events you've organized.
      What's your current salary?
        Answer Question
    No Offer
    Positive Experience
    Average Interview
  7. 1 person found this helpful  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4+ weeksinterviewed at Yelp in November 2011.

    Interview Details

    After responding to an ad and applying, I had a brief phone interview. The manager I spoke to couldn't really answer my questions about their business model, but was very willing to listen to me talk about my relevant experience.
    The presentation consisted of a sample Weekly Yelp newsletter. I didn't hear any feedback besides a call back for an in-person interview.
    The interview seemed like it was going well, but it was really just a pleasant chat. The interviewer would digress onto tangents and it took a little work for me to keep track of and return to my original point. I had to pry and fish for very basic info about what the job is like week-to-week. I believe I was only asked two actual questions, both about the city. I got no feedback about my newsletter or indication if my Yelping to date was sufficient.
    Almost instantly I heard another candidate was chosen.
    It is hard to say whether or not this was a difficult process- the writing was easy but not knowing what exactly they were looking for made for a lot of uncertainty.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  8. 8 people found this helpful  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 weeksinterviewed at Yelp in March 2011.

    Interview Details

    I had two phone interviews about a week a part, an in-person interview a couple weeks later, and then a final phone interview with a senior level executive. I also had to submit a writing sample (which was actually fun!). There was a strong emphasis on my marketing skills and my personality, as well as my writing strengths. Everyone I interviewed with was pleasant and asked suitable, appropriate questions for the job at hand.

    Interview Questions
    • I don't know. There weren't any difficult or unexpected questions. Sorry.   Answer Question
    Negotiation Details
    Short and sweet. Took only about a day or so to work with the numbers. We met in the middle. I was satisfied.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9. 1 person found this helpful  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Yelp in August 2010.

    Interview Details

    Was already working but had a friendly interview testing my local knowledge, writing abilities, marketing background, people skills, and product knowledge. All of which I felt very comfortable with so the interview was easy.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  10. 3 people found this helpful  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5+ weeksinterviewed at Yelp in April 2010.

    Interview Details

    There was no urgency to hire for the position. The process was long and drawn out. It involved multiple phone interviews, writing sample and 1 on 1 interview.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  11. 4 people found this helpful  

    Community Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Yelp in January 2010.

    Interview Details

    I received a reply from the head of North American marketing a few days after submitting my application. We scheduled a phone interview that was fairly broad and brief. Questions were geared toward exploring my familiarity with my metro. Shortly after, I heard from the Regional Lead for my territory, scheduling an in-person interview for the following week. Interview was very conversational and laidback. Questions were geared toward exploring my event planning and marketing experience and ideas. I received a phonecall from the Regional Lead the same evening of my interview, offering me the position.

    Interview Questions
    • If a community member went rogue and requested to close their account, how would you respond?   Answer Question
    Negotiation Details
    Not receptive to negotiation. My counter-offer was met with skepticism about how much I 'wanted' the position, rather than reviewed against my qualifications. I found there's more wiggle room with stock options than with salary.
    Accepted Offer
    Neutral Experience
    Easy Interview

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