I applied online and the process took 1 week - interviewed at Yelp in February 2014.
Interview Details – Applied through LinkedIn and within a couple days was contacted via email that they wanted to conduct a phone interview. The phone interview was a very basic series of questions about my background, "why sales", "why Yelp" and things of that nature. I got through that interview and the next step was an on-site interview. The office is loud, with music playing, and a lot of young employees working the phones. I was taken into a conference room by an HR person who gave me a lowdown of what was to ensue. There was 3 rounds of interviewers and role playing. I felt like I was at a Pokemon gym, getting through each round and finally to the gym leader. The first round was a really nice guy who asked me some basic questions and then a role play. The role play was basically me calling a business and getting an appointment with them. He said I did well and got the appointment (role play appointment, not a real one). His only criticism was to be a bit more assertive. Round 2, I was greeted by a woman, and asked similar questions. The role play was to close a deal with a business selling them an ad package. I didn't think I did as well as she made it out to be and felt a bit flustered at one point, but she said I did great so I'm not complaining. The final boss I had to face was, as expected, the most difficult. She wasn't as nice and smiley as the first two, but she was by no means unpleasant. I guess she just didn't seem as enthusiastic or impressed, but this could simply be her demeanor. We got into the role play rather quickly, and I had to try to sell her "a product I was passionate about". CHOOSE SOMETHING YOU KNOW INSIDE AND OUT. I must stress this. Whoever the interviewer will be I can guarantee will be very resistant. I chose my juicer. Her feedback was that I knew the product well, but need to show a little more passion about it. To conclude the interview she asked me why they should consider hiring me, what makes me stand out, etc... You know the deal with these ubiquitous, generic interview questions. All in all, the interview wasn't too difficult, but not a breeze. Be prepared for the role plays, be yourself, and don't panic. Most of the employees there, including the interviewers, had no sales experience initially, so don't worry if you make some minor mistakes and get a little criticism like I did. I was told I'd be emailed in 3-5 business days. I received it in one and was told by a senior recruiter that she wanted to set up a half hour phone call to talk more about the position, if I'm interviewing with other companies, and what the next steps would be. This means they are interested in hiring you. This isn't another interview, it's really just to see how interested you are in the position and to decide if you'd like to accept their offer and commence with the training program. Good luck!
Interview Question – What is a quality that your family or friends say you have that you think is off mark? View Answers (2)
Very Easy Interview
I applied through an employee referral and the process took 2 weeks - interviewed at Yelp in March 2014.
Interview Details – Initial phone interview, in person role plays, follow up call
Interview Question – What is something your friends and family say about you that is off mark? Answer Question
Negotiation Details – None
Very Easy Interview
I applied online and the process took 1 week - interviewed at Yelp in November 2013.
Interview Details – Phone interview does not allow much room to show character and impress. The interviewer expects you to repeat the 10 facts about yelp, and the daily blog of an account executive.
In my opinion, it does not properly screen potential workers, as it does not allow any room for creativity or self expression. Not sure on what basis the interviewer grades the phone interviews.
Interview Question – The question are as follows "
1. Tell me what you know about yelp (10 facts)
2. What can you tell about the product
3. What do you know about the position
4. Why do you fit the job (examples can be found in the provided blog)
Hardest question? When the interviewer asked what i want to ask him.
After this mutually scripted phone interview i wasnt sure i am talking to a real person at that point. Answer Question
Reason for Declining – Something better came up
I applied online and the process took 2 weeks - interviewed at Yelp in December 2013.
Interview Details – Initial Phone Screening. Went on site. 3 Rounds of Interviews. All were Role Play along with basic interview questions. First interview was securing another meeting over the phone. Second interview was selling Yelp to a pizzeria in your territory. Third interview I had to choose a product I was passionate about and then sell that product over its competitor.
Interview Question – What is something you are passionate about? Then you will have to sell the chosen product over its competitor. Answer Question
Negotiation Details – No negotiation
I applied online and the process took 2 weeks - interviewed at Yelp in November 2013.
Interview Details – Applied.. heard back about a month later about setting up a phone interview. I was then contacted by a recruiter sending me detailed information about yelp to review for the interview. About a day later I was contacted by a hiring manager VIA phone. We talked detailed information about YELP and their product. He then asked me to schedule an in person interview. In person I interviewed with three different hiring managers. The interview was very laid back and fun.
Interview Question – They will ask you to complete a sale. Be sure to remember what each interviewer tells you because they look for their feedback while you make a sale. Be sure to answer many questions and be enthusiastic. Answer Question
Negotiation Details – No negotiation . Entry-level position. AMAZING benefits.
I applied online and the process took 2 weeks - interviewed at Yelp.
Interview Details – I submitted my application and they emailed me a week later to set up a phone interview. Had phone interview, they asked for in person interview, i declined.
Interview Question – "What is your Dream job?" I then told the girl that it was to be community manager, and she said to me, "WELL, I HOPE YOU UNDERSTAND THAT IT IS IMPOSSIBLE FOR A SALESPERSON HERE AT YELP TO MOVE INTO COMMUNITY MANAGEMENT AND THAT A LOT OF PEOPLE TAKE THIS JOB THINKING THEY CAN MOVE AROUND AND YOU JUST CANT DO THAT HERE" View Answer
Reason for Declining – I dont want to work for a company that downright does not support employee growth and happiness.
I applied online and the process took 2 weeks - interviewed at Yelp.
Interview Details – The entire interview/hiring process was quick. Got an initial phone call (screening). Upon passing that, I was invited for an in-person interview. I was interviewed by three different people. At times, I got nervous but they made me feel comfortable and put me at ease. BE RECEPTIVE TO COACHING!
Interview Question – If a business owner says no, what would you do? Answer Question
Negotiation Details – Entry-level sales position. Base salary then commission based on performance. No room for negotiation.
I applied online and the process took 1 week - interviewed at Yelp in May 2013.
Interview Details – Applied Online and had a simple 15 minute phone conversation about why I want to be with Yelp and why I chose a sales position. Just follow the advice in the email.
As stated from all the other reviews: there is a 3 part sales pitch role play.
1.) Get in touch with the owner of the business you are calling and set up the appointment to speak about Yelp.
Advice: Develop a rapport with the "receptionist" and business "owner". Ask Questions.
2.) Simple....sell yelp to a skeptical business owner.
Advice: Do not accept NO for an answer. This is a sales role and they are trying to break you, don't let them.
3.) Sell a product that you like.
Advice: Think of something that you recently purchased that you absolutely had to have and why you purchased that item compared to others. Again, do not accept NO.
Interview Question – Tell me about a time where you failed. View Answer
Negotiation Details – No Negotiations
I applied online and the process took 3 weeks - interviewed at Yelp in February 2013.
Interview Details – The entire hiring process was extremely quick. The first step is a 10 minute phone interview, where they ask very straightforward questions of why you want to work at yelp, and why you want to work in sales. After that is either a skype or in person interview. Because I am away at school, I did a skype interview. The entire thing took 1.5 hours, and I spoke to three separate sales managers. They ask you basic sales questions, and then each of them make you do a sales pitch. The first one asked me to sell yelp to a pizza owner who is resistant to yelp, the second was to a store owner who has already made it clear that they don't have the funds to buy, and the third was a product of my choice. I conveniently had my camelbak water bottle next to me so I sold that. I found out a week later that they were doing a background check, and then two days later got an offer.
Interview Question – What is a negative quality that your friends and family would describe about you that you would say is false? Answer Question
Reason for Declining – I came very close to accepting the offer, and was looking forward to working there starting this summer. However, I got another offer that I just couldn't pass up.
I applied through an employee referral and the process took 2 weeks - interviewed at Yelp.
Interview Details – Phone interview, lasted 10 minutes, asked about my background and why I was interested in Yelp and cold calls
Skype Interview with three different people who all did role playing. Asked to sell your favorite product, another question asked how would you tell someone about yelp and the ad program, get them set up with an appointment. Another question asked to deal with someone who was resistant and how you would get them to say yes to a sale.
They give you feedback after each person and make sure you remember the feedback bc they will ask you.
Interview Question – Sell me your favorite product Answer Question
Yelp (NYSE: YELP) connects people with great local businesses. Yelp was founded in San Francisco in July 2004. Since then, Yelp communities have taken root in major metros across the US, Canada, UK, Ireland, France… — Full Overview
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