arvato AG

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arvato AG Interview Questions

Updated Feb 21, 2015
Updated Feb 21, 2015
23 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Arvato Financial Services Interview

    Anonymous Interview Candidate in Reno, NV
    Anonymous Interview Candidate in Reno, NV
    Application Details

    I applied through a staffing agency. The process took 7+ monthsinterviewed at arvato AG in August 2013.

    Interview Details

    I was hired as a temp employee through Appleone. It took 7 months before Arvato would hire me, this was unreasonable to take this long to hire me.

    Interview Questions
    • If I could work on weekends and about 60 hours 4 months out of the year.   View Answer
    Accepted Offer
    Negative Experience
    Average Interview
  2.  

    Business Analyst Interview

    Anonymous Interview Candidate in Reno, NV
    Anonymous Interview Candidate in Reno, NV
    Application Details

    I applied through other source. The process took 3 daysinterviewed at arvato AG in February 2010.

    Interview Details

    My contract with Kelly OCG was bought out by arvato digital services. I was given a ‘soft’ interview to find out if they wanted to keep me in my current position after the contract rolled over. I think that there is normally a skills test, but that did not apply, because I am already in the position (and I am actually overqualified for the position). One thing that intrigues me is the drug test that I will need to take to keep this job. I don’t use drugs and I doubt any of my current coworkers do, either – so apparently I will now be working for a company that has drug problems amongst its staff (I can’t wait for this new adventure!). The HR people were actually very cordial and I am grateful that they want to keep me on staff in the current economy.

    Interview Questions
    • Do you like your current job?   View Answer
    • If offered a management position, would you prefer to manage people, or projects / processes?   View Answer
    Negotiation Details
    There was no negotiation. I suspect that our operations manager handed over all of the current employee salary figures to arvato, and that is precisely what they offered!
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Finance Interview

    Anonymous Interview Candidate in Mountain View, CA
    Anonymous Interview Candidate in Mountain View, CA
    Application Details

    The process took 2+ monthsinterviewed at arvato AG in August 2009.

    Interview Details

    Interview took a very long time and consisted of a phone screen, 2 pannel interviews, 1:1 with manager, 1:1 with global manager from Ireland, skilltest for Word and Excel and short chat with HR regarding the offer details. I had to send follow up emails in between the interviews to find out if the position was still open. Mostly interviews were not hard and didn't consist of any specific technical finance questions, but rather the behavioral tests to check how would you handle different situations, and focused on taking initiative and leadership qualities. Atmosphere was informal and people were friendly and open except for the manager.

    Interview Questions
    • What would you do if you send erroneous financial report to the client?   Answer Question
    Negotiation Details
    They didn't give a chance to negotiate, just offered a position at a certain rate. Rate was less than average in South Bay, but because it was a Google account I took it anyway.
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Valencia, CA
    Anonymous Interview Candidate in Valencia, CA
    Application Details

    I applied in-person. The process took a dayinterviewed at arvato AG in January 2008.

    Interview Details

    The goal of the human resources dept. at arvato digital services is to find people who can LISTEN and think on their feet. Aside from probing you for computer skills including knowledge of Microsoft Office apps and typing skills, they will stage a fake call session with you. They asked me to make up whatever solution came to my head to meet the needs of the customer. My particular "fake call" involved me as an employee at The Gap. A customer called to complain that they ordered clothes and haven't received them when they were supposed to. I basically had to think on my feet and find a solution for them to keep them satisfied.

    In addition to a verbal interview, a written portion was included, where I was asked to form letters in response to different email complaints. In these letters, I had to include certain points of action that would be taken to address the shortcomings of the previous employee interactions. There was a computer-based portion that tested my typing skills by copying word for word a document presented to me on the screen.

    One of the hardest parts of the process was a computer-based portion where I had to listen to people leave voicemails with noisy backgrounds and determine exactly what they needed by answering from a multiple choice questionnaire.

    I had to go get drug tested, which is always an annoying process, only because who enjoys peeing in a cup? And the nurse I got was my age and really cute. So that's always awkward...

    Interview Questions
    Negotiation Details
    No negotiation. They started at $11 and you take it or leave it.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Corporate Reporting Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at arvato AG.

    Interview Details

    The interviewing consisted of the two stages, the initial interview was over the phone, during which I got to know my superviser and she got to know me. It was in a relaxing manner, but very informative. I presented myself and my background, while the manager introduced the company and the department. Pretty standard. Three days later I was invited to the personal interview into the main office.

    The office is open-space type and i liked it immediately. During the case I met the departments lead and the associate manager, who again got to know me and gave the case study which I had 40 minutes to solve and prepare the presentation, using a chart-board.

    Even though, the test may seem stressing in the beginning, there is no correct or right answer, the main point is present your way to approach tasks. So, no need to be afraid, just dig in and start with something.

    Interview Questions
    Negotiation Details
    Even though the salary was 750, you should be aware that in the end it turns into <650 after all the deductions.
    Also make sure to negotiate the amount of holidays, which is supposed to be exactly 2 weeks. Stress that out.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Inside Sales Associate Interview

    Anonymous Interview Candidate in Gurgaon, Haryana (India)
    Anonymous Interview Candidate in Gurgaon, Haryana (India)
    Application Details

    I applied through a staffing agency. The process took a dayinterviewed at arvato AG in March 2014.

    Interview Details

    There are two rounds of interview. First, through the HR. And second through the Operations Manager. The interviews are conducted through phone as well. The questions asked were the kind of questions asked during normal conversation. They don't check the knowledge. They check the communication skill.
    After the telephonic interviews, they may call for face to face interview.

    Interview Questions
    • The questions asked were the kind of questions asked during normal conversation. They don't check the knowledge. They check the communication skill.   Answer Question
    Negotiation Details
    They offer more salary than the previous employer if the employee has worked with the previous employer for more than 6 months. Otherwise , the salary would remain the same as with the previous employer.
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Einkaufsmanager Interview

    Anonymous Interview Candidate in Gütersloh (Germany)
    Anonymous Interview Candidate in Gütersloh (Germany)

    (Translated from English)

    Application Details

    I applied online – interviewed at arvato AG.

    Interview Details

    Kommunikation und Einstellungsprozess schnell. Interviewer komisch und ungewöhnlich.

    Communications and hiring process quick. Interviewer awkward and unusual.

    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at arvato AG in November 2013.

    Interview Details

    The interview process is quite simple whereby they initially put you in a room with the other candidates and get each candidate to introduce himself and the position he is applying for (in my case we were all applying for the same department however some were applying for different languages within the same department). We were then given a practice telephone conversation - a sort of role play as well as writing a short answer to query so that they can test our verbal and writing skills.

    Interview Questions
    • I don't remember a single question to be unexpectedly difficult - as you would expect from a CSR job.   Answer Question
    Negotiation Details
    I was not able to negotiate.
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    standard questions

    Interview Questions
    Accepted Offer
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Hamburg (Germany)
    Anonymous Interview Candidate in Hamburg (Germany)
    Application Details

    I applied online – interviewed at arvato AG in February 2013.

    Interview Details

    the process was very simple. Only 2 phone interviews with the HR person. Also some test assessments in French and English. they needed somebody to start asap. The training had already started (2 days before)when I came on board.

    Interview Questions
    • it was about my past experience. nothing to elaborated.   Answer Question
    Negotiation Details
    there was no negotiation phase so to speak as it for a call center position. You take it or leave it.
    Accepted Offer
    Positive Experience
    Easy Interview

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