hhgregg
2.4 of 5 420 reviews
www.hhgregg.com Indianapolis, IN 5000+ Employees

hhgregg Interview Questions & Reviews

Updated Jul 2, 2014

Getting the Interview 

87%
12%

Interview Experience 

22%
22%
55%

Interview Difficulty 

Average Difficulty
9 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Negative Experience

Very Easy Interview

Manager In Training Interview

Manager In Training

I applied online and the process took 3 days - interviewed at hhgregg in April 2014.

Interview Details – Applied on the company website. Received a call 2 days later from the local Store Manager. Interview was not a professional interview nor was it appropriate for the open position I applied to.

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No Offer

Negative Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Silver Spring, MD

I applied online - interviewed at hhgregg in August 2010.

Interview Details – Quick interview, told the seven steps of the sell are the holly grail of hhgregg. Two week of selling on the floor while on salary. After two weeks,100 % commission, at that time warranties become the holy grail of hhgregg. Little help or structure as other employees will teach you the ends and outs of snaking customers into buying these overpriced service plans

Interview Question – What the most important thing you can offer a customer!   View Answer

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No Offer

Negative Experience

Easy Interview

Assistant Store Manager/Manager In Training Interview

Assistant Store Manager/Manager In Training

I applied online and the process took 3 weeks - interviewed at hhgregg.

Interview Details – The interview process at HHGregg was extremely unprofessional and quite frankly, embarrassing. I completed the application process through the website which allows you to send your resume, do a basic online application, and then complete an assessment. I was then contacted by a senior store manager shortly after. We talked briefly on the phone and then set up an interview at a store location relatively close to my home. After that was all set up, I decided to do a little research about the company before my interview. I looked into it’s reputation amongst present and past employees, as well as its financials and overall success as a retailer. I was very turned off by what I read, and quite honestly had little desire to commit to HHGregg at that point. However, I figured it wouldn’t hurt to interview. The day before the interview the store manager I was dealing with contacts me to tell me he can’t do the interview at the store (by my home) the we agreed on, and asks me to drive to a store an hour away for the interview. However, he says that his District Manager will be at this new store and after the first interview, I can do a 2nd one with this DM right on the spot. I say ok and head out the following day. After arriving 10 minutes early, I am told the my interviewer is running late. So I wait around for over 30 minutes and he finally shows. So we conduct the interview. It goes well. A typical behavioral interview. I was asked several questions about my past experience and specific situations I’ve dealt with in my retail management career. He also talked about the company and some basics of the position itself. We finish the interview and he tells me that the DM is not available for the 2nd interview he promised me the previous day, but he will will call me in the next day or two to set it up. I then gave him my availability for the next week or so, and we concluded things there.

Well a week goes by and he calls me back (didn’t he say he’d contact me in a day or two?) to set up this 2nd interview. He apparently completely ignored the availability I gave him at the 1st interview cause he wanted to schedule it on a day and time I wasn’t available. So anyway, we settle on a day. Then the day comes and I receive a call about an hour before the interview by the same manager telling me he has to cancel the interview and wants to reschedule! At this point, I was DONE, but I said ok, and we settled on a new day. Now at this point he is giving me the impression that I pretty much have this job and the 2nd interview was merely a formality. He is asking me about my availability to complete the steps I will need to go through after the 2nd interview is done. One of which apparently includes driving FOUR HOURS OUT OF STATE to do God knows what the day after the interview! What?! At this point I’m struggling to hold back laughter. So I decide to cut ties with this ridiculousness and send an email to the store manager I had been dealing with all along where I told him I had received an offer from another company and would not be continuing with the process. I also very graciously thanked him for the time and interest. I received no response back, which much like the entire process, I found to be very unprofessional. And I do know the email had been received because at times we had been communicating through email throughout the process. So in closing, I found this whole process representative of the company who’s reputation and overall success in the industry is shaky at best. If your options are limited, perhaps HHGregg is a workplace worth considering. Otherwise, BEWARE.

Interview Question – "Describe a time where you were challenged ethically."   Answer Question

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No Offer

Neutral Experience

Very Easy Interview

Warehouse Associate Interview

Warehouse Associate

I applied online and the process took 3 months - interviewed at hhgregg.

Interview Details – I initially went inside the store and spoke to the manager about applying for a position; he referred me to the company website and asked me to call him after I completed the application.
I completed the application and the 100+ questionnaire and called the manager, he told me he would review the application and get back to me the same day. Two weeks later he called me to schedule an interview.
I came in for the interview, and we sat in the furniture area of the sales floor. It was very relaxed; all the questions asked were in an easy format to respond to and were majorly get-to-know-you questions. A few weeks later I was then drug screened for the position and never heard from HH Gregg again. The results were negative for anything and I have not received any notification as to why or if I was declined for the position.

Throughout this process it was impossible to get in contact with a manager at the store and felt that It was not worth my time to continue waiting for any kind of response.

Interview Question – What do you do if the phone is constantly ringing while you are checking out a customer with no other associates available to answer the call.   View Answer

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No Offer

Neutral Experience

Easy Interview

Customer Service Merchandiser Interview

Customer Service Merchandiser
Waldorf, MD

The process took a day - interviewed at hhgregg in March 2011.

Interview Details – I applied for a job at the Hhgregg as a Customer Service Merchandiser at the end of February. I got a call on March 7, 2011 with an interview offer. The interview was 3 days later with the operations lead. We didn't go into an office or anything. It was "quick and on the fly" as he said it would be upon greeting me. We went to a corner (a counter top by the vacuum section). We discussed my availability, education information and previous experience. Then scripted (standard) situational questions are asked from a printout he had. Then an employee comes up and interrupts relaying the man a message, he excuses himself to go take a phone call so I'm just standing there for a few. He comes back and continues with the questions. Then he delves into the description of the job and asks if it was what I intended. At the end he gives me room for questions and tells me they have a few more interview to do so I'd hear from him by the middle of the next week. I didn't hear from him so I called the next week (today) and was told that if I was hired that I would've been contacted by now.

Interview Questions

  • How much of your pay would you want to be based on how you do your job?   Answer Question
  • When was a time you had to solve a problem that involved creativity?   Answer Question

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No Offer

Negative Experience

Difficult Interview

Sales Associate Interview

Sales Associate
Durham, NC

I applied online and the process took 2 days - interviewed at hhgregg in May 2009.

Interview Details – My first impression on showing up for my interview at hhgregg was being hounded by the sales team at the door. No less than 3 salespeople said hello and were all asking me how I was and if they could help me find something in the store. I'm a bit surprised a shouting match didn't ensue.

My interview was fairly normal, though I thought some of the questions were a bit touchy/feel-y for a sales job (i.e. what is your favorite hobby). There was also a part where I was asked to role-play as a salesperson for the interview. I found this part to be very strange, especially as I was asked to explain the difference between two models of televisions. The question the sales manager asked of me was, "So what makes this model here better than that one". No model numbers, no specs, no brand names. Just 'this vs. that'. I suppose I should have improvised and made something up, but apparently my imagination wasn't vivid enough to prepare me for that question. I know plenty about contrast ratios, 1080p vs 720p, brightness ratings, plasma vs lcd, dvi vs hdmi, HDCP compliance, etc, etc, but to just ask such a vague question seems a bit demanding. I would think they could at least have taken me out to the sales floor and had me stumble through it out there.

After my interview I was told that they just needed to run a background check on me, and that when that came through clear we'd move on from there. He said to expect a call within a week, but to call if I hadn't heard from him by then. A week passed, so I gave him a call to see what was going on. He informed me that he was still waiting on my background check, but that he'd give me a call when he got the results. 1 month later, and I haven't heard anything else from hhgregg.

Interview Question – "So what's the difference between this model here, and this more expensive one?"   View Answer

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No Offer

Positive Experience

Difficult Interview

Senior Software Engineer Interview

Senior Software Engineer

I applied through a recruiter and the process took 1 week - interviewed at hhgregg in January 2013.

Interview Details – After recruiter phone interview and hiring manager phone interview, you will be invited to corporate office for team interview. Be Prepared for 4-5 people to fire questions at you related to design patterns, current projects, and OOP vocabulary. You also may want to know your favorite leader and why.

Interview Question – Write an elevator program from code.   View Answer

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No Offer

Positive Experience

Difficult Interview

Appliance Sales Interview

Appliance Sales

I applied online and the process took 1 week - interviewed at hhgregg in March 2012.

Interview Details – I was contacted by e-mail after I applied online for a new store that would be opening within a month or so.. In this email I was asked when a good time to have a brief phone interview would be. I replied and a very nice man called me the next day and told me about the position. He asked me to come for a formal interview the next week. I spoke with him for about an hour and he asked the most questions I've ever been asked in an interview. After that he had presented me to the GM and was told about a scheduling conflict I had. Because I would miss one week of the two week training (which I assumed would cost me the job), I was put in the "pool" and would be contacted if they didn't care for other applicants or if some dropped out during training.

Interview Questions

  • What is the most memorable gift you've given recently?   Answer Question
  • "I'm a father trying to buy a fridge for my daughter's dorm room- sell me one."   Answer Question
  • After seeing our ads on TV, what suggestions would you make to increase sales for our company?   Answer Question
  • What would you do if a customer brought an item to you that she found on a bargain table and it rang up full price?   Answer Question
  • What are you passionate about?
    If that answer is a 10 on a scale of one to10, how passionate would you be about working for hhgregg?
      Answer Question

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No Offer

Negative Experience

Average Interview

Warehouse/Stocker Interview

Warehouse/Stocker

I applied online and the process took a day - interviewed at hhgregg in October 2009.

Interview Details – Applied online and received a call about two weeks later for an interview. Was told to come in the next day to for an interview with the manager of the department I applied into. However, department manager was not available on the day of the interview due to some scheduling mishap, so a manager from another department did the interview. Asked mainly situational questions and a little bit about my professional experience.

Interview Question – If you performed your job well, would you expect to get a raise, and if so, what percentage would you ask for?   Answer Question

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