3 Day Blinds

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2 days ago

Customer Care Representative – new

3 Day Blinds Irvine, CA

Under the general supervision of the Manager, Customer Care, the Customer Care Representative provides a wide variety of both complex and routine… Percipio Media


1 day ago

Design Consultant – easy apply

3 Day Blinds San Antonio, TX +8 locations

• Samples (3 Day Blinds product, Hunter Douglas, Drapery, Soft Roman Shades, Decorative Hardware etc.) • Marketing… 3 Day Blinds


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3 Day Blinds Reviews

37 Reviews
2.9
37 Reviews
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Recommend to a friend
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Dave Hall
16 Ratings
  •  

    DONT DO IT! You're worth more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Consultant
    Current Employee - Design Consultant

    I have been working at 3 Day Blinds full-time (less than a year)

    Pros

    Able to set own schedule, option to have holidays off ( not paid) & work from home. Seriously, that's it..

    Cons

    Where to begin.. ok sales training, and ok product training.. training is about a month and you will be staying in different hotels the whole time except weekends. You will have to pay the hotel fee upfront (100 bucks at each check in will be taken from your card until you check out ) You will get 600 a week while in training, so enjoy it while you have a steady income for a month. Expect to do a lot of computer training modules and sales role playing. Beyond boring. This is not an interior design type of career. I was fooled too.

     Commission is "10%" although you literally never get 10%. All discounts and company promos come out of your hard earned money. When you're in training, they all say its easy to make 100K a year.. Yeah right!!! You will be screwed financially if your error rate exceeds 1%, because you wont be able to receive a bonus. If there's an error on one of your orders, even if its not your fault, it will automatically be assumed it was. They dont do the needed research to find out if it was a production error, install error or in fact the Design consultants error even when all it takes is looking at the invoice in most cases. You get an email advising of the error and even though Design consultants are in the field all day, customer care expects you to email them back that day before they go home around 5. If you dont reply or unable to reply ( usually in customers home until 7 pm) the error will be processed against you regardless. If you're able to fight it, it take forever to get it cleared.

    You never really feel supported while out in the field, you're kinda just on your own. You get more support from your fellow consultants rather than your manager. Its really hard to sell a companies products that are double, if not triple the cost of competitors prices. Product quality is good, but most people still cant justify the cost. I have been yelled at and asked to leave homes after they find out product pricing because its that hard to believe and they feel ripped off. Pretty much every customer will have 3 other bids from more cost effective companies, so good luck with that. You will also have to do ride alongs with managers monthly to prove that you know what you're doing. Most customers find this to be awkward to have multiple people in their home at once especially if one is just standing there the whole time. Makes for an uncomfortable atmosphere and harder to close the sale same day in my opinion. You will be expected to attend district meetings twice a month, sometimes more. Then there's also sales conference calls twice a month too that you have to listen in on. Its just basic sales babble and numbers that daily emails also go over.

    You will be working all day. Even after appointments you will still have to come home and work. Finalizing or adjusting orders, follow up, pre calls.. ugh. Your car will be overflowing with sample bags! Huge, heavy bag fulls. Takes up my whole trunk and 3/4 of my back seat. This is a pain with grocery shopping, kids or even friends that need a seat. Too heavy to move in and out constantly. Bottom line is that you have to work so much to get just an ok paycheck. Sometimes that paycheck will be zero even when you work your butt off. Extremely unreliable income. No PTO, no sick days or vacation days. Sometimes I go with no days off just to make a few more bucks. I have been looking for another job frantically so i can leave this disaster of a job. BEWARE. Not worth the hassle or effort.

    Advice to ManagementAdvice

    At least have a base salary.. i think a lot more employees would stick around if they were compensated decently.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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