AT&T Jobs in Jackson, MS

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AT&T Reviews

3.3
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3,643 Ratings
  • Helpful (1)

    Educational

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative I in Jackson, MS
    Former Employee - Customer Service Representative I in Jackson, MS

    I worked at AT&T full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    At first, I didn't really grasp importance of the all concepts that I was being taught, but now I realize that this company taught me the foundations of customer service which I carry with me today. I learned how to actively listen to others, ask the right questions, and problem solve issues-all skills that I successfully apply to every job that I have had since. While working in customer didn't work out for me, I am truly appreciative of the foundation that I was given.

    Cons

    Lack room for advancement at the location where I worked.

    Advice to Management

    Offer more chances for advancement.


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