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Show:  All Results Last 7 Days
13 days ago

Enterprise Management Lead (EML)

AT&T Springfield, VA

The role of the Enterprise Management Lead (EML) is to initiate, plan, and coordinate activities for delivering Enterprise Management products and… AT&T


11 days ago

Principal Technical Architect (Software Resiliency Engineer)

AT&T Saint Louis, MO

The selected candidate(s) can understand the big picture both vertically (technology stack) and horizontally (massively scaled frame, application… AT&T


11 days ago

Principal Technical Architect (Software Resiliency Engineer)

AT&T Dallas, GA

The selected candidate(s) can understand the big picture both vertically (technology stack) and horizontally (massively scaled frame, application… AT&T


11 days ago

Principal Technical Architect (Software Resiliency Engineer)

AT&T San Ramon, CA

The selected candidate(s) can understand the big picture both vertically (technology stack) and horizontally (massively scaled frame, application… AT&T


11 days ago

Principal Technical Architect (Software Resiliency Engineer)

AT&T Atlanta, GA

The selected candidate(s) can understand the big picture both vertically (technology stack) and horizontally (massively scaled frame, application… AT&T


11 days ago

Principal Technical Architect (Software Resiliency Engineer)

AT&T Alpharetta, GA

The selected candidate(s) can understand the big picture both vertically (technology stack) and horizontally (massively scaled frame, application… AT&T


17 days ago

Sr Enterprise Architect EMS

AT&T Dallas, TX

You'll be part of the team that walks our customers through AT&T's cutting-edge products, shows them the benefit of our advanced services, and… AT&T


7 days ago

NGEN(MarineCorps)Enterprise Service Desk Spec

AT&T North Carolina

Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or… AT&T


20 days ago

Principal Network Architect (Security) EMEA hours

AT&T Bratislava

• Assess customer business requirements to translate business needs into technical security solutions, applying technology to meet requirements and… AT&T


30+ days ago

AT&T Principal Technical Architect Plano TX

AT&T Plano, TX

DUTIES: Translate business needs into technical solutions, and define solutions to problems through reasoned application of information technology… AT&T


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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
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  • Helpful (2)

    Uverse Agent via Teleperformance

    Current Employee - Teleperformance - Technical Support Agent in Boca Raton, FL
    Current Employee - Teleperformance - Technical Support Agent in Boca Raton, FL

    I have been working at AT&T full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    As an outsources CSR, I always found a distinct difference in professionalism between those working for AT&T Corporate versus those of us in the call centers they hired. As a professional customer service rep myself, I have always been impressed with those individuals working directly for AT&T. Extremely willing to help and very professional. I would love to work for AT&T.

    Cons

    Because I was an outsourced Agent working for AT&T through Teleperformance, I felt my skills were unrecognized and unfulfilled by AT&T even though I branded their Company hundreds of times a week. Moreover, some of the call centers AT&T utilizes are out of the Country, and I found their level of customer care to dance from uncaring to not entirely ethical. This was very disheartening to me, considering American Telephone & Telegraph built it's Brand on the backbone of America.

    Advice to Management

    Bring back AT&T;s customer service to the U.S. Even better, bring it back in-house! Hire people of good caliber, bond them and enforce ethical business practices proactively, rather than reactively.


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