AT&T

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AT&T Jobs & Careers in Oakland, CA

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2 days ago

Assistant Retail Store Manager Team Lead San Francisco CA (Stonestown) – new

AT&T San Francisco, CA

Customer Experience and Sales · Execute stores implementation of The AT&T Promise o 5 Key Behaviors o The AT&T Retail Exp… AT&T


2 days ago

Assistant Retail Store Manager Belmont CA (Safeway Shopping Ctr) – new

AT&T Belmont, CA

Customer Experience and Sales · Execute stores implementation of The AT&T Retail Promise · Assist AT&T


2 days ago

Retail Store Manager 3 - Pleasanton, CA (Stoneridge Mall) – new

AT&T Pleasanton, CA

Customer Experience and Sales · Fully accountable for store implementation of The AT&T Retail Promise · Fully accountable for execution of sales… AT&T


AT&T Reviews

6,218 Reviews
3.3
6,218 Reviews
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,908 Ratings
  1. 2 people found this helpful  

    Customer service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Oakland, CA
    Former Employee - Customer Service Representative in Oakland, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    great people working for the company,

    Cons

    AT&T has lost the first lessons they taught me in basic training, customers are always first, service representative are to give great customer service always, maintain customer loyalty and own the home.

    Advice to ManagementAdvice

    When you took the words "customer service" our of the job title and made them "sales representative" you took the customer out of the equation. Remember give great customer service keep great customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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