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AT&T Jobs & Careers in Oakland, CA

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18 days ago

Student Intern Technical I TDP Emerging Technologies

AT&T San Ramon, CA

Whether you're in the full-time program or the 10-week internship, you'll team up with our internal Technology experts. Youll work on high-value… AT&T


AT&T Reviews

6,210 Reviews
3.3
6,210 Reviews
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,904 Ratings
  1. 2 people found this helpful  

    Customer service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Oakland, CA
    Former Employee - Customer Service Representative in Oakland, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    great people working for the company,

    Cons

    AT&T has lost the first lessons they taught me in basic training, customers are always first, service representative are to give great customer service always, maintain customer loyalty and own the home.

    Advice to ManagementAdvice

    When you took the words "customer service" our of the job title and made them "sales representative" you took the customer out of the equation. Remember give great customer service keep great customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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