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22 days ago

Retail Sales Consultant Tukwila WA (Southcenter Mall)

AT&T Seattle, WA

Find out what it's like to work in an industry that's not about to slow down- with a company that has a legacy of successful innovation. • Start… AT&T

AT&T Reviews

5,623 Reviews
5,623 Reviews
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,605 Ratings

    Call Center Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Data Support Specialist  in  Seattle, WA
    Former Employee - Business Data Support Specialist in Seattle, WA

    I worked at AT&T full-time for more than 3 years


    Great benefits, but i didnt need them after I left. My health and state of mind improved dramatically after I left the company!


    High stress environment, constant policy and procedure changes made it impossible to meet required stats to receive your bonus.
    Finding bogus reasons to let go of tenured reps to make room for the cheaper new hires is not cool. The union reps didn't lift a finger to help stand up for us when issues were brought to their attention and when it came down to contract negotiations, they just caved to the company's demands.

    Advice to ManagementAdvice

    I challenge the people responsible for making the constant policy and procedure changes (Management, QA, Center Director, CEO, etc.) to do your rep's jobs for 90 days and see how long you last!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO