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AT&T Reviews

5,705 Reviews
5,705 Reviews
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,647 Ratings
  1. 2 people found this helpful  

    The company that hires incompetent people by the dozen.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Washington, DC
    Former Employee - Customer Service Representative in Washington, DC

    I worked at AT&T full-time


    Free personal wireless account and that is about it


    Having a brain. It is painful to work with such complete dolts that this place hires. I swear the higher ups desire to make customers life a living hell and do everything wrong. If you call us we do not do any of the things that we say we will do. We just want you off the phone as fast as possible to hit our numbers. Seriously it is awful to work at a place where the customer will call back angry five and six times before someone actually does what they ask.

    Advice to ManagementAdvice

    Hire competent people that actually know what they are doing and do not lie to the customers. Quit paying yourself so much that that there is nothing left for front line people. All you do is drive customers away and make us hate working there,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO