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I worked at Allstate full-time (More than 5 years)Doesn't RecommendNeutral OutlookDoesn't RecommendNeutral Outlook
When I started the people who worked there were of very high quality character and were very professional. The training wasn't bad for a company of its size. Good amount of vacation time.
The work was the most stressful job I've ever had. It's bad enough to deal with angry people on the phone all day, but to be constantly held to unrealistic measurements internally and generally treated like a number by management just put it over the top as unbearable. Long hours because they do not keep the offices properly staffed for the amount of work that comes in. If you tried to discuss ways to make the company better, you could be sure to hear "If you don't like it here you're free to leave anytime". Glad I took that advice.
Advice to Management
I was a good employee, I won the distinguished performance award a couple times. Even I felt like I wasn't appreciated because of the horrible way many of my coworkers were treated by management above the local office. Forcing out good workers because they made too much money and replacing them with seemingly anyone who applied was enough proof that no matter how good I was doing, my time would come and I'd be treated the same way.