Alsac - St. Jude Children's Research Hospital

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Alsac - St. Jude Children's Research Hospital Jobs & Careers in Baton Rouge, LA

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Alsac - St. Jude Children's Research Hospital Reviews

41 Reviews
3.4
41 Reviews
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3 Ratings
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    Excellent Entry Level Donor Services Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Donor Service Representative in Memphis, TN
    Former Employee - Donor Service Representative in Memphis, TN

    I worked at Alsac - St. Jude Children's Research Hospital part-time (more than a year)

    Pros

    - Excellent cause: St. Jude is an ***amazing*** place. Ground-breaking research, world-class hospital, any child's doctor can get a free consultation, etc. I can easily go into St. Jude Cheerleader mode, years after I've stopped working there.
    - Good compensation.
    - Felt listened to, even by CEO during quarterly meetings.

    Cons

    - Repetitive: this was mostly the nature of the job (donor rep, answering phone calls), processing donations, changing addresses/phone numbers, etc. If you have a college degree (like I did), it became mundane very quickly
    - Changes occured slowly: especially in high-tech, internet era, it was frustrating when donor requests took weeks to fulfill (stop mailings, processing refunds, directing a donation to a certain program)
    - Not very streamlined - if a donor called about a certain program, I had to direct it to another department and follow up with the donor in a few days.
    - Not very flexible on schedule

    Advice to ManagementAdvice

    - More advancement/training opportunities would have been helpful, especially for PM shifts.

    Recommends
    Positive Outlook

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