American Express Customer Care Professional Jobs & Careers

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17 days ago

Customer Care Professional

American Express Taipei

American Express Customer Care Professionals deliver extraordinary care by promptly and accurately… American Express


19 days ago

Customer Care Professional

American Express Mexico City

client role Customer Care Professional will be responsible for servicing American Express US and… American Express


19 days ago

Customer Care Professional

American Express To-shumbetsu

Customer Care Professionals strive to make it easy to do business with us, solving customer… American Express


13 days ago

Customer Care Professional

American Express Gurgaon

of the Business: At American Express, we serve customers, not transactions. Were widely known for providing superior customer service and have been… American Express


13 days ago

Customer Care Professional - Merchant Services

American Express Phoenix, AZ

merchant needs. As a Customer Care Professional in Merchant Services, your goal… American Express


5 days ago

French Speaking Customer Care Professional

American Express Brighton, England

Customer Care Professional position may be an ideal fit for you. As a Customer American Express


10 days ago

HOME BASED SERVICING - Customer Care Professional

American Express United States

As a Home Based Servicing Customer Care Professional, you… our company. American Express Home Based Servicing Customer Care American Express


19 days ago

Bilingual French Customer Care Professional - Merchant Services

American Express Phoenix, AZ

merchant needs. As a Customer Care Professional in Merchant Services, your goal… American Express


11 days ago

Platinum Customer Care Professional - Relationship Care®

American Express Fort Lauderdale, FL

American Express Platinum Customer Care Professionals deliver… . Customer Care Professionals strive to make it easy to do… American Express


5 days ago

Merchant Services Customer Care Professional Dutch speaking

American Express Brighton, England

American Express has many different types of customer; our merchant customers are able to use the American Express payments network to accept card… American Express


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American Express Reviews

1,865 Reviews
3.6
1,865 Reviews
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American Express Chairman and CEO Ken Chenault
Ken Chenault
1,373 Ratings
  1. 3 people found this helpful  

    Solid if not spectacular

    Former Employee - Business Development  in  New York, NY
    Former Employee - Business Development in New York, NY

    I worked at American Express full-time for more than 5 years

    Pros

    -Work/life balance (always out by 6pm, no wknd work)
    -Pay (for the hours)
    -People are friendly
    -Great lateral/upward movement opportunities (can switch roles every 2 years, even geographically)

    Cons

    -Passive aggressive culture
    -No risk taking; super status quo
    -Not a meritocracy
    -PowerPoint obsessed (crazy obsessed)
    -Too focused on not stepping on the wrong toes

    Advice to ManagementAdvice

    Stop focusing so much on good looking PowerPoint slides and focus on actually doing things. Also, stop chasing the "cool, shiny" new toy and focus on fundamentals. The people you promote are some of the worst managers I've ever had. They're more obsessed w/ presentation than substance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO