American Express Jobs

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2 days ago

Specialized Travel Expert Flight Disruption Team, Global Business Travel First Premium Travel Services (Sabre/Apollo) - On-location (Tampa Bay – new

American Express Tampa, FL

First Premium Travel Services (First) is a next generation shared platform servicing C-Level executives and Road Warriors across multiple accounts… American Express


3 days ago

Senior Engineer Mainframe/DB2 – new

American Express Phoenix, AZ

include: • Owns all technical aspects of software development for assigned applications • Performs hands-on architecture, design and development of… American Express


5 days ago

OPEN TCG- Regional Client Manager

American Express Los Angeles, CA

The Regional Team Client Manager is responsible for growing business by identifying new spend opportunities and driving spend onto the OPEN Card… American Express


2 days ago

Technical Project Manager - Global Payments International – new

American Express Phoenix, AZ

of Accounts/eStatement are some of the most widely visited pages on the American Express website. As a Technical Project Manager, the incumbent will… American Express


2 days ago

Lead Infrastructure Engineer -Apple/Mac Platform – new

American Express Phoenix, AZ

• Responsible for designing, planning, and installing new OS X environment (OS X Server) • Responsible for designing and implementing OS X associated… American Express


2 days ago

Senior Engineer - UI/UX and Java – new

American Express Phoenix, AZ

of Accounts and eStatement are some of the most widely visited pages on the American Express website. This group is nimble and creative with the… American Express


5 days ago

Specialized Corporate Travel Counselor, Global Business Travel- On Location- Venice

American Express Los Angeles, CA

American Express Global Business Travel is part of one of the world's largest travel agency networks with locations in 139 countries worldwide… American Express


3 days ago

Senior Analyst - Offer Governance and Consumer Practices – new

American Express New York, NY

• Primarily evaluate the Non-Card affiliates, which includes, Publishing, Personal Savings, Travel & Lifestyle Services, and Enterprise Growth… American Express


4 days ago

Senior Manager, Data, Analytics and Strategy

American Express New York, NY

American Express has a history of success generating marketplace demand through inspired, insight driven marketing. But today, with the rapid growth… American Express


5 days ago

Senior Analyst - Salesforce Field Support

American Express New York, NY

The Senior Analyst - Salesforce Field Support is someone who can help OPEN leverage digital and mobile tools within the Salesforce.com platform to… American Express


American Express Reviews

3.6
2,247 Reviews
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American Express Chairman and CEO Ken Chenault
Ken Chenault
1,586 Ratings
  • 2 people found this helpful

    Iconic service brand with clear focus on work/life balance for its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at American Express full-time (more than 5 years)

    Pros

    Work/life balance - ability to work from home 2-3 days per week is a broadly applied policy across many departments (Blue Work). No issues leaving the office early for a doctor's appointment or other personal matter.
    Supportive culture - people care about you as an individual.
    Fairly collaborative and team-oriented. Although everyone has individual goals and they are not always aligned across teams, people are helpful.
    Fair compensation - especially considering work/life balance. Few people work late nights or weekends (definitely NOT mandated - more by choice).
    Mobility across functional areas and departments is possible and mostly supported.

    Cons

    Corporate culture veers towards favoritism, with upward mobility being less tied to performance and more on executive sponsors willing to pull you up.
    Difficult business environment and challenges with company performance led to cutting of resources. These actions bring fear and are demotivating to employees. Goals and strategies are often scrapped, teams are often reorganized.

    Advice to ManagementAdvice

    Ongoing layoffs are damaging to employee morale - would be better to handled in one action (i.e., annually).
    Career advancement no longer a clear 'track,' as experience and performance do not equal promotions. Corporate culture based on 'sponsors' favors leaders of a particular type, not necessarily your best thinkers and results drivers.

    Recommends
    Negative Outlook
    Approves of CEO

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