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11 days ago

Customer Service Representative II

American States Water Barstow, CA

• Accesses and researches customer account information and navigates efficiently through Customer Information System. • Responds to customer… Glassdoor


American States Water Reviews

2 Reviews
4.5
2 Reviews

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American States Water President, CEO, and Director; President and CEO, Golden State Water Company, Chaparral City Water Company and American States Utility Services Robert J. Sprowls
Robert J. Sprowls
0 Ratings
  1. 1 person found this helpful  

    Great place to work if you're in the right department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rancho Cordova, CA
    Current Employee - Anonymous Employee in Rancho Cordova, CA

    I have been working at American States Water

    Pros

    The compensation is competitive but the friendly, family like feel of the office is the biggest benefit. The employees are taken care of and treated fairly.

    Cons

    Some of the senior management doesn't have a grasp on the magnitude of certain tasks or the frivolousness of other tasks. There is a cycle of reorganization that detaches departments across the state which leads to slow sharing of information.

    Advice to ManagementAdvice

    If one department is going to be centralized, provide staffing equal to staffing before the centralization.

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