Ameriprise Customer Service Coach Jobs & Careers in Minneapolis-St. Paul, MN

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Ameriprise Reviews

575 Reviews
3.3
575 Reviews
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Ameriprise Chairman & CEO Jim Cracchiolo
Jim Cracchiolo
336 Ratings
  1. 1 person found this helpful  

    Ameriprise: Hitting Its Stride Nicely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate RP II in Minneapolis, MN
    Current Employee - Corporate RP II in Minneapolis, MN

    I have been working at Ameriprise full-time (more than 10 years)

    Pros

    I've worked for the company for 15 years in the Home Office. Most of my direct leaders (over a dozen of them by now) have been very good, and all have been reasonable to work for. My positions have afforded me good work/life balance and typically a 40-45 hour week, occasionally 50 hours. Corporate culture is excellent I'd say, with a heavy focus on volunteering/contributing to charitable organizations. Various employee groups/clubs feed employee interests and build a sense of community. The best part is the excellent senior leaders (no this is not a paid review-really). Since Ameriprise spun off from American Express 6 years ago, I have never had more confidence in the company, its direction, or its senior leadership. (I work a professional, but non-leadership job.) The company continues to execute very well against its strategy and leaders are hard working, thoughtful and anxious to make Ameriprise successful and a great place to work. I have met a lot of friends here over the years and feel comfortable that there is a job here for me for many years if I want it and keep working hard. That's a great feeling.

    Cons

    It's a large corporation and sometimes the focus of work can be very tight. There are many roles and functions and many can be interesting and challenging while others are much less so. You reap what you sow and what your skills and abilities allow for, I suppose.

    Advice to ManagementAdvice

    Mostly small improvements/changes that I recommend to my direct leaders to help the company be successful. Senior leader management/execution is so strong over the past five or six years that I just do my best to stay out of the way and let them work.

    Recommends
    Positive Outlook
    Approves of CEO

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